Reviews of Cozy Stead

Dear Mueni, Thank you so much for your thoughtful review. We're truly glad to hear that our team made a positive impression and worked hard to accommodate your needs — your comfort is always our priority. We also appreciate your honest observations about the room and workspace. Your feedback helps us identify areas where we can improve, and we’ll certainly take your comments into consideration as we continue enhancing our guest experience. It’s wonderful to know you enjoyed the bathroom and shower pressure — we’re delighted that part of your stay was refreshing! We hope to welcome you back again soon, and we’ll do our best to make your next visit even more comfortable. Warm regards, Eddah, Cozy Stead Guest Relations.

Dear Mueni, Thank you so much for your thoughtful review. We're truly glad to hear that our team made a positive impression and worked hard to accommodate your needs — your comfort is always our priority. We also appreciate your honest … Show more

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you found Cozy Stead clean and cozy, and that our team was able to assist with your airport transfers, tours, and local recommendations. It’s wonderful to know our location worked well for you—being close to the mall and within walking distance of the UN Campus is something many guests appreciate. We’re especially grateful for your note about the room exceeding expectations. Updating our photos is definitely on our to-do list, and your comment gives us the perfect nudge to showcase the true charm of our spaces. Looking forward to welcoming you back soon! Best regards, Eddah, Cozy Stead Guest Relations.

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you found Cozy Stead clean and cozy, and that our team was able to assist with your airport transfers, tours, and local recommendations. It’s wo… Show more

Dear Clare, Thank you so much for your kind words and recommendation! At Cozy Stead, we take immense pride in ensuring every guest feels genuinely welcomed—no matter the hour. Your warm appreciation means the world to us, and we’re thrilled that our commitment to hospitality made a positive impression. We look forward to welcoming you back again soon. Kind regards, Eddah, Cozy Stead Guest Relations.

Dear Clare, Thank you so much for your kind words and recommendation! At Cozy Stead, we take immense pride in ensuring every guest feels genuinely welcomed—no matter the hour. Your warm appreciation means the world to us, and we’re thrilled… Show more

Dear Kim, Thank you so much for your kind words and thoughtful feedback! We're delighted to hear you enjoyed our charming atmosphere and warm-hearted team—we genuinely love creating welcoming experiences for all our guests. We also appreciate your honest note about room cleanliness. It's very important to us, and we’ll be reviewing this with our housekeeping team to ensure every nook and cranny meets the Cozy Stead standard you deserve. Looking forward to welcoming you back soon—where everything will be just a bit cozier and cleaner. Best regards, Eddah, Cozy Stead Guest Relations.

Dear Kim, Thank you so much for your kind words and thoughtful feedback! We're delighted to hear you enjoyed our charming atmosphere and warm-hearted team—we genuinely love creating welcoming experiences for all our guests. We also app… Show more

Dear Ozge, Thank you so much for your glowing review! We’re absolutely delighted to hear that your stay at Cozy Stead was such a memorable experience. It’s wonderful to know you enjoyed our prime location near Village Market, found your room comfortable and relaxing, and appreciated the warm service from our team. Edda was thrilled to see your kind words—she truly takes pride in creating special moments for our guests, and arranging that last-minute safari for you was her pleasure! We’re also so glad the breakfast hit the spot and helped kick off your days with energy and delight. Your recommendation means the world to us, and we can’t wait to welcome you back with even more smiles and comfort on your next visit to Kenya. Warmest regards, The Cozy Stead Team 🌿

Dear Ozge, Thank you so much for your glowing review! We’re absolutely delighted to hear that your stay at Cozy Stead was such a memorable experience. It’s wonderful to know you enjoyed our prime location near Village Market, found your roo… Show more

Dear Aslam, Thank you so much for your kind words and for taking the time to share your experience at Cozy Stead Hotel. We are delighted to hear that you found us to be of excellent value for money—providing comfort and quality at a fair price is something we truly care about. We also appreciate your honest feedback about our breakfast. While were glad it met the basics, we recognize there is room to elevate it further and offer our guests a more satisfying start to their day. Your comments are being taken to heart as we explore ways to make positive improvements. It was our pleasure to host you, and we hope to welcome you back again soon—with an even better breakfast waiting for you! Warm regards, Eddah, Cozy Stead Guest Relations

Dear Aslam, Thank you so much for your kind words and for taking the time to share your experience at Cozy Stead Hotel. We are delighted to hear that you found us to be of excellent value for money—providing comfort and quality at a fair pr… Show more

Dear Jules, Thank you so much for your kind words and thoughtful feedback. We’re absolutely delighted to hear that you enjoyed the location, garden, and the warm hospitality you experienced during your stay at Cozy Stead. It’s especially heartwarming to know that our receptionist made you feel welcome and cared for, even after checkout—we believe those little gestures can make all the difference. We’re thrilled the peaceful surroundings allowed you to unwind and feel truly relaxed. And yes, discovering a place like this on a last-minute booking sounds like a bit of travel magic! We also sincerely appreciate your constructive feedback regarding the bed cleaning and the bathroom. Please rest assured that we’ve taken note, and we’re already working on improving these areas to enhance the comfort of future stays. We hope to welcome you back again soon for another serene and memorable visit. Warm regards, Eddah, Cozy Stead Guest Relations.

Dear Jules, Thank you so much for your kind words and thoughtful feedback. We’re absolutely delighted to hear that you enjoyed the location, garden, and the warm hospitality you experienced during your stay at Cozy Stead. It’s especially he… Show more

Dear India Rose, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay at Cozy Stead Hotel. Our team takes great pride in creating a warm and welcoming atmosphere, so it’s wonderful to know our friendliness stood out. We're also glad the charm of our property and our great location made your experience even better. We truly appreciate your feedback and hope to welcome you back again soon—your cozy corner in the city will be waiting! Best regards, Eddah, Cozy Stead Guest Relations.

Dear India Rose, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay at Cozy Stead Hotel. Our team takes great pride in creating a warm and welcoming atmosphere, so it’s wonderful to know our friendliness… Show more

Dear Aachal, Thank you for taking the time to share your experience at Cozy Stead Hotel. We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and spaciousness of your room. It’s also great to know that our location near Village Market was convenient for you! We sincerely apologize for the slower service at our restaurant and for the noise disturbance in Room 1. Your feedback is invaluable, and we will work on improving our service speed while also exploring ways to minimize noise near the reception area. We truly appreciate your stay with us and hope to welcome you back for an even better experience in the future. Please don’t hesitate to reach out if you have any special requests for your next visit—we’d love to make it as comfortable as possible for you! Best regards, Cozy Stead Hotel Team

Dear Aachal, Thank you for taking the time to share your experience at Cozy Stead Hotel. We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and spaciousness of your room. It’s also gr… Show more

Dear Frank, Thank you for sharing your thoughtful review! We’re so pleased to hear that you appreciated our peaceful location in Gigiri and the calming atmosphere we strive to provide—Cozy Stead by name and by nature! Being close to the UN compound is something many of our guests value, and we’re glad it added convenience to your stay. We also appreciate your feedback about the padel club nearby. While we have little control over external facilities, we’re actively exploring ways to reduce any impact on our guests' rest. Your comfort remains our top priority, and input like yours helps us grow even better. We hope to welcome you back soon for an even more tranquil experience. Best regards, Eddah, Cozy Stead Guest Relations.

Dear Frank, Thank you for sharing your thoughtful review! We’re so pleased to hear that you appreciated our peaceful location in Gigiri and the calming atmosphere we strive to provide—Cozy Stead by name and by nature! Being close to the UN … Show more

Dear Eva, Thank you so much for your honest and thoughtful feedback. We’re delighted you enjoyed your dinner—our chef will be thrilled to hear that the wet fried fish was a highlight! It's also heartening to know our team made you feel welcome and that the room’s drinking water supply added to your comfort. At the same time, we deeply regret the inconveniences you experienced during the night. We're truly sorry for the disturbance caused by noise and the oversight in room preparation. This falls short of the calm, clean, and cozy environment we aim to deliver at every stay. We also appreciate your comments about mosquito precautions—this is something we are reviewing carefully to ensure guest well-being. Thank you again for staying with us and for helping us improve. We would love the chance to make your next stay truly seamless. Best regards, Eddah, Cozy Stead Guest Relations.

Dear Eva, Thank you so much for your honest and thoughtful feedback. We’re delighted you enjoyed your dinner—our chef will be thrilled to hear that the wet fried fish was a highlight! It's also heartening to know our team made you feel … Show more

Dear Ana, Thank you for sharing your experience with us! We’re thrilled that you found our staff warm, the service excellent, and your room clean and comfortable—that’s exactly the Cozy Stead experience we aim for. It’s also lovely to know our location near the UN worked out perfectly for you. That said, we’re truly sorry about the noise disruption you faced. While we always strive to provide a peaceful and restful environment, we understand how important quiet nights are, and we take your feedback seriously. We’re looking into additional soundproofing measures and working closely with nearby venues to minimize any impact on our guests. Your input helps us grow, and we hope to welcome you back for a truly restful and refreshing stay. Best regars, Eddah, Cozy Stead Guest Relations.

Dear Ana, Thank you for sharing your experience with us! We’re thrilled that you found our staff warm, the service excellent, and your room clean and comfortable—that’s exactly the Cozy Stead experience we aim for. It’s also lovely to know … Show more

Dear Mayday, Thank you for your kind words about our staff! We are delighted that you found them welcoming and friendly—that’s exactly the experience we strive to provide. We sincerely apologize for the delay in bringing you the iron; this is not the level of service we aim for, and we will work on ensuring that such requests are handled promptly in the future. We truly appreciate your patience and look forward to making your next stay even better. Best regards, Eddah, Cozy Stead Guest Relations.

Dear Mayday, Thank you for your kind words about our staff! We are delighted that you found them welcoming and friendly—that’s exactly the experience we strive to provide. We sincerely apologize for the delay in bringing you the iron; this … Show more

Dear Eva, Thank you for your feedback! We're glad to hear that you appreciated our peaceful neighborhood—providing a quiet and relaxing stay is important to us. We understand your concern about the bed arrangement and sincerely apologize for any discomfort you experienced. Your comfort is our priority, and we’ll take this into account to improve our accommodations. We hope to have the opportunity to welcome you back for an even better experience in the future! Best regards, Eddah, Cozy Stead Guest Relations.

Dear Eva, Thank you for your feedback! We're glad to hear that you appreciated our peaceful neighborhood—providing a quiet and relaxing stay is important to us. We understand your concern about the bed arrangement and sincerely apologiz… Show more

Thank you for your thoughtful feedback! We’re delighted to hear that you found Cozy Stead Hotel to be just as warm and welcoming as its name suggests. Our team takes great pride in providing a pleasant and clean environment for all our guests, and it’s wonderful to know that you enjoyed your stay. Your recommendation to friends, family, and coworkers means the world to us! We also appreciate your note about the alley lighting near the mall entrance. Guest safety and comfort are our top priorities, so we'll certainly consider improving the lighting to ensure a well-lit pathway at night. We look forward to welcoming you back for another cozy and enjoyable stay! Best regards, Eddah, Cozy Stead Guest Relations.

Thank you for your thoughtful feedback! We’re delighted to hear that you found Cozy Stead Hotel to be just as warm and welcoming as its name suggests. Our team takes great pride in providing a pleasant and clean environment for all our gues… Show more