North Kinangop Road Dovenest Lodge, Naivasha, Kenya
#26 of 34 hotels in Naivasha
Guests' ChoiceBased on 163 hotel reviews
6.3Cleanliness
7.1
Comfort
6.8
Location
7.6
Facilities
6.7
Staff
8.4
Value for money
6.9
Free WiFi
6.9
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End of dialog contentReviewed: 21 August 2025
Judith
KenyaWe were given water only on the reporting date. soap was not replaced, same to tissue, and these are daily charges.
Stayed in August 2025
Reviewed: 24 April 2025
Job
KenyaThe room, particularly the bed and bedding, did not meet expectations at all. The floors were cold, with no rug provided. The TV was small and not a smart TV. The bedsheets were too small to cover the entire bed, and I often woke up on a bare mattress. I was given a double bed, which was essentially two separate beds with two different mattresses pushed together. The beds would shift apart during the night, requiring me to push them back together. The mattresses also need replacement.
The staff was super friendly and very helpful. The food and outdoor facilities was perfect
Stayed in April 2025
Reviewed: 21 April 2025
Sally
KenyaThe Lights kept going on and off regularly. The TV was not working and there were no seats in the rooms or a table. No soap dish in the shower. Some windows were not shutting properly.
The scenery was very nice
Stayed in April 2025
Reviewed: 2 February 2025
Dorothy
KenyaStaff were not so helpful, the uncomfortable mattresses and beds, and the toilets were not clean when we checked in. The food was also not tasty
The location
Stayed in December 2024
Reviewed: 28 December 2024
Alain
KenyaThe staffs were very friendly and very helpful whenever required.
Food was decent, but there is room for improvement.
Stayed in December 2024
Reviewed: 20 November 2024
Dorine
KenyaMy room was dirty, toilet stained/not cleaned and the trash from the previous guest/s were still in the trash bins.
The serenity of the property, the peace and quiet and being close to nature. Our Waiter(unfortunately I cant remember his name) but was our waiter for the 2days and Mary the lady that took us round were very courteous/Great customer service.
Stayed in November 2024
Reviewed: 5 November 2024
Michael
KenyaJoining two single beds was uncomfortable as they kept shifting
The serene environment is excellent for unwinding especially for those from the hustle and bustle of city life.
Stayed in October 2024
Reviewed: 31 October 2024
Worrell
United KingdomThe TV didn’t work lol
Location
Stayed in October 2024
Reviewed: 15 July 2024
Irene
United Arab EmiratesThe food service, it took more than 2 hours to prepare food and serve and was not hot enough by the time it got to the table. Being that the lounge is located in a cold place the rooms were chilly so maybe the management should think of providing warmer duvets.
Customer service was excellent
Stayed in July 2024
Reviewed: 10 February 2024
Gideon
KenyaThere wasn't enough open space. The rooms were cold.
The staff were very helpful and cooperative.
Stayed in February 2024
Reviewed: 1 January 2024
Katie
KenyaThe rooms need some renovation/maintenance,especially the windows and tiles.Towels were brownish,old,some tattered. The place is too cold,an Ac or Space heater,an electric water kettle with some coffee n sugar would be good option. The swimming pool should have a pool attendant,a child almost drowned.
The food was awesome and the staff very friendly.
Stayed in December 2023
Reviewed: 4 December 2023
Gordon
KenyaSmall wardrobes
Swimming big and clean
Stayed in December 2023
Reviewed: 11 September 2023
Montet
Abkhazia, GeorgiaDumpy room
Stayed in September 2023
Reviewed: 6 September 2023
Bindi
United KingdomDinner took a very long time even though it had been pre ordered.
Super friendly and helpful staff. Comfortable bed.
Stayed in August 2023
Reviewed: 4 September 2023
Nelson
United Arab EmiratesThe grilled chicken was actually fried
Playing pool next to the bar
Stayed in September 2023
Reviewed: 27 August 2023
Njeri
KenyaThe receptionist was very kind
Stayed in August 2023
Reviewed: 9 July 2023
Lions
KenyaThe property design
The Facility is well done and the design is amazing, really like the design owesome construction and the design work which really commofollage to the enviroment and the natural design well done the owner for the idea. room was good but there was no power in my ockets throughout the stay . was no proper ventilation and our first room was stuffy , however much need more rooms but a bit congested but well done . food was great staff were good breakfast was fair although we wanted to have packed breakfast but we couldnt get it and we had to only have tea and coffee and go. we also left ear;ly when we were checking out and we couldnt get hte breakfast and we had to leave.
Stayed in July 2023
Reviewed: 11 April 2023
Dries
BelgiumMattresses quite worn, room furnishings a little sparse (no reading lights), mosquito nets not fully closing.
Nice facility, pretty buildings, well maintained grounds.
Stayed in April 2023
Reviewed: 23 March 2023
Malcolm
KenyaThe menu, the small TV with limited channels, no heating/AC
The serenity, the pool, Charles the bartender, the cottages, the reasonably priced drinks
Stayed in March 2023
Reviewed: 2 February 2023
Cecilia
United KingdomMy room wasn’t very clean.
I liked the food. The staff were friendly & helpful.
Stayed in February 2023
Reviewed: 2 January 2023
Malot
KenyaThe room didn't have toiletries...toothpaste, toothbrush, shower cap, I didn't have a towel on day 1. Would have been nice to have drinking water or even juice at breakfast. The restaurant generally does not serve water during meal times. That was lacking. Night one was excellent; music, bonfire plenty of food by the pool side. Night 2 had none of those. No bonfire was set up, yet it was included in the package and the place is pretty cold. It was boring. The place has lots of mosquitos. Would have been nice to have mosquito nets.
The ambience was great, great location as well. Staff were kind and ready to help. Meals were okay too.
Stayed in January 2023
Reviewed: 27 December 2022
Paul
KenyaThe staff were overwhelmed and its seamed they had not planned for the large number that turned out we had to wait for cutlery in all meals
The staff are very welcoming good location
Stayed in December 2022
Reviewed: 27 December 2022
Njoroge
KenyaThe food .. they can improve on this.. we were served cold food.
The staff were friendly and very helpful, the rooms were clean and neat.. the facility has a very good ambience.. My son loved the swimming pool..
Stayed in December 2022
Reviewed: 26 December 2022
Vincent
NetherlandsBathroom Sink was broken, no cold water in the bathtub only hot, the bathroom sink was leaking hence water always on the bathroom floor
Accessibility from the Main Road
Stayed in December 2022
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