Reviews of Gigiri Lion Villas I 5 stars
74 United Nations Crescent, 00100 Nairobi, Kenya
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe reception staff were excellent
Unfortunately an alarm continued throughout the night and day making it nearly impossible to sleep or rest.
Dear Lauren, Thank you for your kind words about our reception team we’ll be sure to pass on your compliments. We’re truly sorry to hear about the disturbance caused by the alarm. This is certainly not the experience we want for our guests, and we understand how frustrating it must have been. Please know we are looking into the issue to ensure it doesn’t happen again. We hope to have the chance to welcome you back for a more restful stay. Kind regards, Reservations
Dear Lauren, Thank you for your kind words about our reception team we’ll be sure to pass on your compliments. We’re truly sorry to hear about the disturbance caused by the alarm. This is certainly not the experience we want for our guests,… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThis is a wonderful hotel in Gigiri. The area is very green and calm and only a short walk to the Village Market Mall. The staff are so friendly and helpful and the grounds are really lovely. The rooms also have large windows and great natural light. They are very bright and comfortable. I would absolutely stay here again.
Everything was great
Dear Kelsey, Thank you so much for your wonderful review! We're thrilled you enjoyed your stay, the peaceful location, and our friendly team. It's great to hear the natural light and comfort of the room stood out to you. We truly appreciate your kind words and would be delighted to welcome you back anytime! Warm regards, Reservation
Dear Kelsey, Thank you so much for your wonderful review! We're thrilled you enjoyed your stay, the peaceful location, and our friendly team. It's great to hear the natural light and comfort of the room stood out to you. We truly a… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything about Gigiri Lion Villas was beyond my expectations. The property is serene, beautifully maintained, and the rooms are spacious, clean, and very comfortable. As a solo traveler, I felt truly welcomed and at ease. The highlight of my stay was the exceptional hospitality — Omar went above and beyond to make sure I had everything I needed. His professionalism, kindness, and attention to detail made all the difference. WiFi was also strong and reliable, which was perfect for my needs.
Absolutely nothing. My experience was perfect from start to finish.
Dear Awil, Thank you so much for your kind and thoughtful review! We’re truly delighted to hear that your stay at Gigiri Lion Villas exceeded your expectations. It was our absolute pleasure to host you, and we’re especially glad to know that Omar and the team made you feel so welcome and cared for during your visit. Your appreciation means the world to us especially knowing that you felt at ease and perfectly supported as a solo traveler. We’re also happy to hear the WiFi met your needs and that you enjoyed the comfort and serenity of the property. We hope to welcome you back again soon for another memorable stay! Warm regards, The Gigiri Lion Villas Team
Dear Awil, Thank you so much for your kind and thoughtful review! We’re truly delighted to hear that your stay at Gigiri Lion Villas exceeded your expectations. It was our absolute pleasure to host you, and we’re especially glad to know th… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewNice location, in a good part of the city. Nice rooms with good beds. Personel was helpful. swimmingpool en rooms to relax Close to the Village market, nice for shopping and lunch or diner.
Dear Andrea, Thank you so much for your thoughtful review and for rating us highly across so many categories. We're delighted you enjoyed the comfort of our rooms, the relaxing atmosphere, and our location close to Village Market. It’s great to know you appreciated the pool and our helpful team as well! Your feedback on the bed and room view is noted. We’re always working to make every stay even more enjoyable. We look forward to welcoming you again soon. Warm regards, The Gigiri Lion Villas Team
Dear Andrea, Thank you so much for your thoughtful review and for rating us highly across so many categories. We're delighted you enjoyed the comfort of our rooms, the relaxing atmosphere, and our location close to Village Market. It’s… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in February 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewBreakfast was good, location great, artworks great.
Dear Joan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the breakfast, the location, and the artwork. We hope to welcome you back soon for another wonderful experience!. Regards Sheldon
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGreat location, chique decor and easy to find. I will certainly stay here again, if in Nairobi?
Dear Samuel. Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the location, decor, and overall experience. It will be a pleasure to welcome you back the next time you're in Nairobi. Looking forward to your next stay! Regards Sheldon.
Dear Samuel. Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the location, decor, and overall experience. It will be a pleasure to welcome you back the next time you're in Nairobi. Looking forward to your… Show more
Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewDear Andrew, Thank you for sharing your feedback! We're so glad to hear that you enjoyed your stay. We hope to have the pleasure of hosting you again in the future! Regards Sheldon
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewThe staff were very helpful - the drivers and front desk
The coffee machine was broken so we failed to get both coffee and tea at breakfast.
Dear Claire. Thank you for your feedback! We're happy to hear that our staff, including the drivers and front desk, were helpful. We apologize for the inconvenience with the coffee machine at breakfast and will ensure it's addressed as quickly as possible. We hope to have the opportunity to serve you better next time! Looking forward to hosting you next time. Regards Sheldon.
Dear Claire. Thank you for your feedback! We're happy to hear that our staff, including the drivers and front desk, were helpful. We apologize for the inconvenience with the coffee machine at breakfast and will ensure it's addressed… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewBreakfast was 👍
Dear Kenneth.Thank you for your short and sweet feedback! We're glad you enjoyed the breakfast and hope to serve you again soon! 😊 Regards Sheldon
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewVery friendly little hotel, felt very homely and super helpful staff. Excellent location 5 mins walk from Village Market.
Dear Pernille, We are grateful to have had the chance to host you and we thank you so much for the kind words you had to say about us. We look forward to welcoming you back. best regards, Sheldon Reservations
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewPleasant and friendly.
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewAppreciated Staff hospitality
Dear Seraphine, We are grateful to have had the chance to host you and we thank you so much for the kind words you had to say about us. We look forward to welcoming you back. best regards, Raphael Reservations
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewBreakfast
Dear Brichacek, Thank you for taking your time to review us. We always aim at meeting our guests' expectations and we are concerned that you didn't enjoy your stay with us. Kindly assist us with more information to help us serve you better next time. best regards, Raphael Reservations
Dear Brichacek, Thank you for taking your time to review us. We always aim at meeting our guests' expectations and we are concerned that you didn't enjoy your stay with us. Kindly assist us with more information to help us serve yo… Show more
Reviewed: 14 October 2024 · Stayed in September 2024
Verified reviewGreat staff and the room was very good. Great Gym.
The breakfast was not ready from 06.00 per information. The pool is smaller than as pet pictures.
Dear Johan, Thank you for choosing our services and taking your precious time to review us. We are delighted to learn that you had a wonderful stay with us apart from the breakfast timing. We assure that we will look into the matter and have it resolved immediately. Thank you for visiting and we hope to serve you better soon. best regards, Raphael Reservations
Dear Johan, Thank you for choosing our services and taking your precious time to review us. We are delighted to learn that you had a wonderful stay with us apart from the breakfast timing. We assure that we will look into the matter and ha… Show more
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewGreat location in Gigiri - near Village Market. The breakfast was tasty and ample. The staff were kind and helpful and made you feel right at home during your stay.
Dear Dan, We are so grateful to have had the chance to host you and we thank you so much for the kind words you had to say about us. We look forward to serving you better next time. best regards, Raphael Reservations
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewVery comfy bed, good wifi, good location, quiet room, very friendly staff, good breakfast
Breakfast could have been a bit more varied for that price range
Dear Gina, Thank you for taking your time to review us. We are so grateful you gave us the chance to serve you and you enjoyed your stay. We have noted your concern on the breakfast, and we will work on it right away. Thank you for visiting and feel much welcome anytime you are around. best regards, Raphael Reservations
Dear Gina, Thank you for taking your time to review us. We are so grateful you gave us the chance to serve you and you enjoyed your stay. We have noted your concern on the breakfast, and we will work on it right away. Thank you for visitin… Show more
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewThe staff was incredible, very kind people. Good breakfast.
the hotel is not environmentally friendly, a lot of unnecessary amenities, plastics. Linen was changed everyday, it is disappointing that there is not an environmental management in the hotel. The hotel is quite noisy, for rooms that are close to the main entrance.
Dear Helena, Thank you for staying with us and taking your time to give us your feedback. We appreciate it as it helps us improve our services. We have noted your concern about the "think environment" aspect and will do trainings to make sure we manage our environment. Thank you for your visit and insightful feedback, we hope to welcome you back soon. Kind regards, Raphael Reservations
Dear Helena, Thank you for staying with us and taking your time to give us your feedback. We appreciate it as it helps us improve our services. We have noted your concern about the "think environment" aspect and will do trainings… Show more
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewSukaina from the reception desk really made my stay memorable. She is kind and welcoming and accommodated me the best she could.
Dear Raphaele, Thank you for taking your precious time to review us. We value your feedback and take pride in it, both negative or positive as it helps us better our services and exceed your expectations. We are overwhelmed to hear that your stay was awesome, and Sukaina made it even more memorable. We have shared your feedback with her to help her keep pushing and offering the best of service there is. We look forward to hosting you once more when your travel plans bring you back to Gigiri. Best regards, Raphael Reservations.
Dear Raphaele, Thank you for taking your precious time to review us. We value your feedback and take pride in it, both negative or positive as it helps us better our services and exceed your expectations. We are overwhelmed to hear that yo… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewSuperb location, very comfortable room and lovely bed, the staff was absolutely amazing - the kindest and most helpful people on earth ! I wish all the hotels had the same staff!
It was perfect
Dear Barbara, Thank you for taking your time to review us. We are overwhelmed to learn that you had a wonderful stay with us and our staff were amazing. We take pride in such feedback as it helps us serve you better and we can't wait to welcome you back in your next trip. Kind regards, Raphael Reservations
Dear Barbara, Thank you for taking your time to review us. We are overwhelmed to learn that you had a wonderful stay with us and our staff were amazing. We take pride in such feedback as it helps us serve you better and we can't wait t… Show more