Reviews of Golden Tulip Westlands Nairobi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Muthithi Rd 65, Nairobi, Kenya
#97 of 217 hotels in Nairobi
Guests' ChoiceReview Score
Based on 411 hotel reviews
7.9Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.5
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Facilities
8.0
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Staff
8.6
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Value for money
8.0
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Free Wifi
8.1
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Reviewed: September 5, 2025
Andria
United States1 review8.0“Great hotel”- • Leisure trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 2 nights
- • Submitted from a mobile device
Sometimes the TV channels would glitch.
Great view of the city, very friendly and helpful staff. Mercy at the reception was very kind. The security guards were also very nice. The room was comfortable, especially the bed. It's within walking distance to the Boardwalk Mall, which has a currency exchange office on the 2nd floor and a Naivas.
Stayed in August 2025
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Reviewed: September 1, 2025
Safricas
Democratic Republic of the Congo53 Reviews4 helpful votes8.0“Golden Tulip 2507”- • Business trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Very nice hotel, nice food
Stayed in August 2025
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Reviewed: August 20, 2025
Bhagvati
United Kingdom1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard Room – Commercial View
- • Stayed 7 nights
- • Submitted from a mobile device
My wife and I stayed at the Golden Tulip for seven nights to celebrate a special birthday, and our experience was truly delightful. From the moment we arrived, the staff were incredibly friendly and attentive. We were pleasantly surprised with a complimentary room upgrade, which was a thoughtful and much-appreciated gesture. The food at the restaurant was delicious and offered great value for money. A special thanks to Front Desk Manager Ashish Kamal, who was consistently helpful with excellent recommendations for restaurants and activities around Nairobi. We’re also very grateful to Mercy for arranging a birthday cake for my wife, which made her day even more memorable. We enjoyed our stay so much that we extended our visit by an additional two nights. Ashish kindly arranged another upgrade to an executive suite—an amazing way to conclude our trip.
Stayed in August 2025
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Reviewed: August 18, 2025
Ronaldo
Brazil65 Reviews16 helpful votes9.0“Fantastic room with view”- • Leisure trip
- • Couple
- • Superior Room – City View
- • Stayed 3 nights
Unfortunately Nairobi is not a safe city and we cannot walk around hotel to go to Nairobi Museum, which is very close... the cost of transfers and tours is too expensive and it is not included the entrance of places we go. They tell something about this but not precisely, in some cases price of entrances can duplicate value of tour (if you want to go just to Elephant Orphanage for example, it demands pay the entrance 20US per person PLUS the entrance of Nairobi National Park - extra 50 US per person. Total = 70 US extra per person)
One of the most large rooms we ever stayed, very confortable, with a impressive window that give us a nice view of city. Many different places inside the room with chairs, couchs, 2 televisions... they have a restaurant in the top of hotel and a company that help guests with transfers and tours around Nairobi. We enjoyed breakfast too, with lot of good options
Stayed in August 2025
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Reviewed: August 14, 2025
Kristo
Estonia23 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Room – City View
- • Stayed 4 nights
- • Submitted from a mobile device
Air-conditioning was too aggressive regardless of temperature, so we kept it off at most times. Also the bathroom shower floor became very slippery with water.
Absolutely wonderful staff and quiet rooms! And travel desk was very helpful. And James and Gideon were great drivers on those chaotic streets! Loved it.
Stayed in August 2025
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Reviewed: July 28, 2025
Ajayjainin
Uganda15 Reviews9.0“Perfect. Would Visit again”- • Business trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 3 nights
Nothing as Such.
Golden Tulip Nairobi is a perfect location for business or leisure travellers with clean and spacious rooms. Courteous staff, cnetral location and a spread breakfast makes it better.
Stayed in July 2025
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Reviewed: July 27, 2025
Kulkarni
India5 Reviews9.0“Nice cozy stay”- • Business trip
- • Travelers with friends
- • Superior Room – City View
- • Stayed 3 nights
- • Submitted from a mobile device
The Hotel Golden Tulip is good for comfortable stay and good room services . Breakfast is also delicious .
Stayed in July 2025
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Reviewed: July 27, 2025
Abdullahi
Nigeria6 Reviews8.0“Pleasant stay”- • Business trip
- • Group
- • Superior Room – City View
- • Stayed 5 nights
Nothing
Quiet location
Stayed in July 2025
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Reviewed: July 20, 2025
Lewis
United Kingdom20 Reviews4 helpful votes9.0“Excellent all round.”- • Leisure trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 1 night
- • Submitted from a mobile device
Very good location, clean and friendly staff
Stayed in July 2025
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Reviewed: July 18, 2025
Beliah
Uganda11 Reviews5 helpful votes7.0Good- • Business trip
- • Family with young children
- • Superior Room – City View
- • Stayed 3 nights
- • Submitted from a mobile device
They could improve a bit on the cleanliness of the gym mats.Not a big issue, really
They don't fuss a lot following you around. They allow you to enjoy the comforts from a pleasurable distance The cosy warm gas heaters at the rooftop bar and the pleasant bar man on duty there on 14th July 25
Stayed in July 2025
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Reviewed: July 11, 2025
Faloseyi
Nigeria2 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 2 nights
- • Submitted from a mobile device
Some staff in the restaurant on the 10th floor need to be more courteous.
The reception staff are good and Welcoming.
Stayed in July 2025
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Reviewed: July 6, 2025
Ismael
Spain13 Reviews1 helpful vote8.0Very Good- • Solo traveler
- • Junior Suite – City View
- • Stayed 7 nights
- • Submitted from a mobile device
The facilities are becoming a bit old and overused. The shower room could use some refurbishment, and the door lock in the room needs to be fixed.
The staff at the bar, reception, and restaurant are consistently positive and helpful, always willing to provide assistance when needed.
Stayed in July 2025
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Reviewed: June 16, 2025
Lububi
United Kingdom14 Reviews5 helpful votes7.0“Good, but... 😏”- • Solo traveler
- • Superior Room – City View
- • Stayed 1 night
- • Submitted from a mobile device
I hated being charged extra for someone to walk into my room. Seems like the hotel is playing a 'Ryanair' on guests with extra charges here and there. Also you need to wait on your checkout for the mini bar in your room to be checked, I wondered why?? 🤔 Seemed rather unprofessional to me, especially for the price they charge.
The hotel is located in a nice area, it is clean and staff are friendly enough. Wifi worked really well, restaurant was amazing! The room was very spacious with air con (a bit too cold at start).
Stayed in June 2025
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Reviewed: June 13, 2025
Ujwalkanta
India16 Reviews1 helpful vote8.0“Very Comfortable Stay n Good Value for Money”- • Leisure trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 3 nights
- • Submitted from a mobile device
Restaurant Menu should be a bit more elaborate to include more options
Very friendly staff n even offered me early check in by 9 am
Stayed in June 2025
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Reviewed: June 9, 2025
Ingar
Germany10 Reviews8.0“Good value for service”- • Business trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 4 nights
The internet needs to be protected, otherwise I cannot connect with my high security parameters from my office. But the staff was very helpful in organising a pocket router to me, with protected internet.Good
All was very comfortable; swimmingpool was great
Stayed in June 2025
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Reviewed: June 2, 2025
Rushil
Kenya6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Room – Commercial View
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
The staff and service was great, especially MERCY at the front desk / reception area
Stayed in June 2025
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Reviewed: May 25, 2025
Esther
Kenya7 Reviews1 helpful vote7.0Good- • Solo traveler
- • Superior Room – City View
- • Stayed 1 night
- • Submitted from a mobile device
Not much but no outdoor space especially at the restaurant felt confined
Location and comfort
Stayed in April 2025
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Reviewed: April 22, 2025
Tk
Kenya8 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Room – City View
- • Stayed 2 nights
- • Submitted from a mobile device
I lost my AirPods at the hotel. Someone exchanged theirs of very low quality with mine.
The lobby area was very beautiful. The room was spacious.
Stayed in April 2025
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Reviewed: April 10, 2025
Ximena
Spain29 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Room – Commercial View
- • Stayed 1 night
The breakfast was great, a wide selection of food. The room was nice, comfortable. Location was awesome, next to the museum and a mall.
Stayed in April 2025
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Reviewed: April 1, 2025
Karan
United Arab Emirates7 Reviews3 helpful votes9.0“Great location and hospitality”- • Business trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast can be better
Location and rooms
Stayed in March 2025
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Reviewed: February 9, 2025
Mathe
South Africa8 Reviews8.0“Luxurious and comfortable”- • Leisure trip
- • Couple
- • Superior Room – City View
- • Stayed 3 nights
Breakfast was really good, it also ran for 3 hours so you wont be rushed to wake up too early . The room facilities were exquisite ,more than met my expectations. The location was 5 min walk to the west coast mall and close to places of attraction. Quiet and very safe
Stayed in February 2025
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Reviewed: January 29, 2025
Josef
Czech Republic124 Reviews15 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Room – Commercial View
- • Stayed 3 nights
Pool too cold, but understand I was here at January.
Good hotel at safety location of Nairobi. No need any complaints.
Stayed in January 2025
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Reviewed: January 12, 2025
Bharat
India2 Reviews7.0Good- • Leisure trip
- • Couple
- • Junior Suite – City View
- • Stayed 2 nights
- • Submitted from a mobile device
Some of the lights were not working, AC of one section wasn't working, the maintenance team never showed up despite calling multiple times and waiting for over an hour.
Spacious rooms with comfortable bed.
Stayed in December 2024
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Reviewed: January 11, 2025
Ajayjainin
Uganda15 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superior Room – City View
- • Stayed 1 night
- • Submitted from a mobile device
Good location, comfortable and warm Staff.
Stayed in January 2025
