Reviews of Hennessis Hotel
Limuru Road , 00100 Nairobi, Kenya
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Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewReviewed: 9 March 2024 · Stayed in March 2024
Verified reviewReviewed: 8 March 2024 · Stayed in March 2024
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewJulie, at the reservation desk couldnt be more amazing! She was very helpful and always had a smile on her face
Dear Julie, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Julie at the reservation desk. Her dedication to providing excellent service and her cheerful attitude truly make a difference. We appreciate your feedback and look forward to welcoming you back soon!
Dear Julie, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Julie at the reservation desk. Her dedication to providing excellent service and her cheerful attitude truly make a difference… Show more
Reviewed: 2 October 2023 · Stayed in September 2023
Verified reviewReviewed: 9 September 2023 · Stayed in September 2023
Verified reviewNothing except your humble and helping employees you enslaved.
Only the behaviour of your employees except the ruthless supervisors
Good Afternoon Mr. Tesfaye, We thank you for staying with us and more so we thank you for your feedback. We have since looked into the issue that you came across and it was resolved , we guarantee a better stay with us next time you come . We do hope to host you again . With Kind Regards Catherine
Good Afternoon Mr. Tesfaye, We thank you for staying with us and more so we thank you for your feedback. We have since looked into the issue that you came across and it was resolved , we guarantee a better stay with us next time you come … Show more
Reviewed: 30 July 2023 · Stayed in July 2023
Verified reviewReviewed: 23 July 2023 · Stayed in June 2023
Verified reviewCellyliz at reception was so supportive and great customer service..
Hello Hilal, We thank you for staying with us at the Hennessis hotel, More so we thank you for taking your time to give us your feedback. We are Happy that you had a pleasant stay with us and we are glad that our staff contributed to your pleasant stay. We do hope to host you again in the near future. With Kind Regards Hennessis Team
Hello Hilal, We thank you for staying with us at the Hennessis hotel, More so we thank you for taking your time to give us your feedback. We are Happy that you had a pleasant stay with us and we are glad that our staff contributed to your … Show more
Reviewed: 18 July 2023 · Stayed in July 2023
Verified reviewConvenient, cool, quiet and very safe
Great place as always
Good Afternoon Charles, We thank you for the great feedback , We look forward to hosting you again. With Kind Regards Hennessis Team
Reviewed: 15 May 2023 · Stayed in May 2023
Verified reviewThe courtesy of the staff
There was some smell from the toilet in the room and your breakfast is highly priced
Dear Musa , We thank you so much for staying with us, we also appreciate you taking your time to give us feedback and rate us here. Thanks you for mentioning our service was superb and appreciating the location ,comfort,facilities and value for money. On the booking site we have an option of bed and breakfast package which is a better and cheaper option than booking bed only and breakfast seperatly. We do look for to hosting you again with a better package . Thank you so much once again. With best regards Hennessis Team
Dear Musa , We thank you so much for staying with us, we also appreciate you taking your time to give us feedback and rate us here. Thanks you for mentioning our service was superb and appreciating the location ,comfort,facilities and valu… Show more
Reviewed: 13 May 2023 · Stayed in April 2023
Verified reviewHotel is bit hold hence those wear and tear is visible in the rooms. We have to change the room initially as the allocated room bathroom door does not close.
Dear Binish, We thank you so much for staying with us and more so rating us and giving us feedback. We appreciate that you enjoyed the service given by the staff members. We have started rectifying the issue as mentioned and for sure when you return ,we shall have a newer look , we thank you once again for giving us feedback which is very important to us. We do look forward to hosting you again With Regards Hennessis Team
Dear Binish, We thank you so much for staying with us and more so rating us and giving us feedback. We appreciate that you enjoyed the service given by the staff members. We have started rectifying the issue as mentioned and for sure w… Show more
Reviewed: 17 April 2023 · Stayed in April 2023
Verified reviewStaff were great Location was good
Room/ bathroom was not clean at all ,No towels we had to call reception to get towels TV wasn't working socket was broken. I would suggest a full refurbishment/ modernisation to the hotel
Dear George, We thank you for staying with us at the Hennessis Hotel and more so We thank you for your comments and taking time to give us feedback. We are delighted that you enjoyed the good service from our staff and mentioned that the location was good. Apologies for having such an experience, this matter is currently being looked into and i assure you of a better stay next time you come. We are look forward to hosting you in the near future and again we assure you of a more comfortable stay. With Best Regards Hennessis Team
Dear George, We thank you for staying with us at the Hennessis Hotel and more so We thank you for your comments and taking time to give us feedback. We are delighted that you enjoyed the good service from our staff and mentioned that th… Show more
Reviewed: 28 February 2023 · Stayed in January 2023
Verified reviewReviewed: 24 February 2023 · Stayed in February 2023
Verified reviewReviewed: 23 February 2023 · Stayed in December 2022
Verified reviewI loved the food. 10/10
I didn't like the shower.
Hello Phelisters, We thank you for staying with us at the hennessis Hotel and moreso rating us and giving us feedback . We are so grateful that you enjoyed our food and we look forward to serving you with more of our variety of meals on the menu next time you come. We have noted that the shower had an issue and we have rectified it since then. We look forward to hosting you again and guarantee that you shall have an awsome stay with us . With regards Hennessis Team
Hello Phelisters, We thank you for staying with us at the hennessis Hotel and moreso rating us and giving us feedback . We are so grateful that you enjoyed our food and we look forward to serving you with more of our variety of meals on th… Show more
Reviewed: 12 February 2023 · Stayed in February 2023
Verified reviewReviewed: 30 January 2023 · Stayed in January 2023
Verified reviewReviewed: 24 January 2023 · Stayed in December 2022
Verified reviewReviewed: 18 January 2023 · Stayed in January 2023
Verified reviewReviewed: 18 January 2023 · Stayed in December 2022
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 30 December 2022 · Stayed in December 2022
Verified reviewReviewed: 13 December 2022 · Stayed in December 2022
Verified reviewReviewed: 13 December 2022 · Stayed in December 2022
Verified reviewReviewed: 9 December 2022 · Stayed in December 2022
Verified review