N/A

Nice lication, very quiet even though it's right in town. Cool breeze on the rooftop in the evenings with great sunset views. Attentive staff.

Stayed in July 2025

The bed was very good

Very kind staff always ready to help.

Stayed in July 2025

The greyish brown exterior colour is not very inviting. Very limited ammenities in the room eg. No toothbrush, no Lofar etc which would be expected of a business hotel.

Located right in the middle of town hence easy accessibility. Surprisingly quiet inspite of the noise from outside. The soundproofing is excellent. Very comfortable rooms with nice blackout curtains. Extensive array of food at breakfast. Service with a smile, always, from the front door to the restaurant etc.

Stayed in July 2025

Gym needs updating

Location and awesome food

Stayed in June 2025

Uncomfortable bed.

Good food. Nice bar. Nice location.

Stayed in January 2025

The dining is like a hall. May be could be arranged so that there is a feeling of dining in privacy. Also there were no tables for two. All tables sat a minimum of four and looked bare. It would be nice to have a predinner drinks area close to the dining hall bar where one could have a drink before dinner. Otherwise one feels rushed to the table to eat and get out.

Staff were very friendly and willing to ensure the guests' expectations are met

Stayed in January 2025

It is in a central location but a quiet neighborhood. The staff very professional and vey helpful.

Stayed in December 2024

some one at the reception revealed the details of my previous visitor without any prodding to my new guest. This could have been very bad had it not been for the fact that they new each other as co- wives.

The general reception ,directions to the room, attention given to my guest who arrived earlier and the general ambiance. Breakfast was fine with adequate variety and ready on time for an early riser like me.

Stayed in December 2024

Location. Great Access to amenities.

Stayed in December 2024

Over priced

Good

Stayed in December 2024

They had not provided rooms next to one another initially as we requested at booking. When we arrived, we had to wait while they moved us around. The bellman, in trying to be helpful was intrusive. The air conditioning in my room was off on day two, and I had to request assistance twice; however, it was eventually repaired at 1:30 am on day three—checkout day.

Monica, the intern, was helpful and thoughtful. The beds were comfortable. The bathroom was well equipped.The hotel provided a small refrigerator upon request.

Stayed in December 2024

I feel that the parking was insecure for people like me who leave a lot of documents in the car.

central location ,general ambience ,quick service from checking in to getting to the room, the briefing about the hotel facilities and the team that were at the breakfast.

Stayed in December 2024

Absolutely clean and comfortable. Well located within the City and is just opposite a Park which had a track for walking or even jogging. The area is very safe.

Stayed in September 2024

Nothing would stand out that was not likable.

Great value for money. Comparing to what other hotels are charging in the same area. They are clean and check in was a breeze.

Stayed in August 2024

Not much. Good value for money

An expansive menu for breakfast. Most of the food was great tasting. Location was also great - roomy, airy

Stayed in August 2024

Good food, professional staff and the rooms were clean and comfortable

Stayed in August 2024

One staff at both check in and check out. This may be personal to me but the mattress was extra firm.

Location is great. Rooms were very very clean.

Stayed in August 2024

Closing of the kitchen before midnight is not a good idea.

Clean and well organized

Stayed in August 2024

The staff were attentive and responded quickly to any questions. They organised a private event seamlessly down to every detail.

Stayed in August 2024

The restaurant should have a better menu

The staff communication with guests

Stayed in July 2024

Central location, clean, very friendly staff. Best hotel in kisumu centre.

Stayed in July 2024

There is nothing not to like in this facility. it exceeded my expectations. The rooms,food,staff all excellent

Breakfast was excellent with so much to choose from, the staff were very friendly and helpful. Location is within CBD, walking distance to many facilities. The was food was very fresh and delicious ,i really loved the fish with mushroom sauce.

Stayed in May 2024

Service at the rooftop bar is very slow. Getting service takes quite long and one needs to keep on looking or following up with the waiters at the bar. They can do better since the service at the other parts of the hotel are perfect.

Location is well placed and breakfast was good.

Stayed in May 2024

Nog applicable

Not applicable

Stayed in May 2024