Mbagathi Ridge No 76D, 00502 Nairobi, Kenya
#7 of 102 B&Bs and inns in Nairobi
Guests' ChoiceBased on 87 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.6
Value for money
9.0
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 29, 2025
Stephan
United KingdomAbsolutely gorgeous, historic hotel, located in a lush, green park. A relaxing oasis in buzzing Nairobi. Staff were super nice, competent and helpful.
Stayed in August 2025
Reviewed: June 24, 2025
Alka
United StatesJust loved staying at Karen Gables. Fabulous staff, wonderful food and a relaxing and tranquil atmosphere. We will definitely come back.
Stayed in March 2025
Reviewed: March 23, 2025
Charles
ZimbabweNothing.
Everything-beautiful property, nice staff, lovely garden, great location.
Stayed in March 2025
Reviewed: March 19, 2025
Suzanne
United KingdomStaff were so accommodating and attentive. Beautiful gardens. Delicious food.
Stayed in March 2025
Reviewed: March 2, 2025
Sally
United KingdomNothing
Beautiful house with a wonderful garden, very comfortable room and a very nice, peaceful ambience
Stayed in March 2025
Reviewed: February 21, 2025
Almar
NetherlandsThe rooms, the house, the staff, the pool, the garden, the food… ALL INSANELY GOOD
Stayed in February 2025
Reviewed: February 10, 2025
Marinus
Netherlandsno improvements needed
The staff is just great and super welcoming. The breakfast was very good and the accomodation itself is something one usually only sees in the movies. The level of detail is just amazing. We really enjoyed our stay and the nice talks with the Dutch owner on the veranda close to the fireplace.
Stayed in February 2025
Reviewed: February 3, 2025
Fiona
United KingdomNothing
Amazing place we will b back
Stayed in February 2025
Reviewed: January 21, 2025
Harriet
United KingdomWe loved it all. There is nothing that we would change.
From arrival we were impressed. The property is stunning, an oasis in Nairobi! The check-in experience was smooth and quick, a welcome positive as we were travelling with our 10 month old. The hotel set up the cot in the room so everything was ready upon arrival. The room was big, quiet and the bed extremely comfortable. The garden is huge and very calming, and the pool (although cold) was good for a quick dip! As we were with our son we spent quite a lot of time at the hotel. We ate lots of meals as he was napping, and all of the food was delicious. The breakfast included with the room was brilliant. We were already happy with the hotel but when they were accommodating to us with a late check out they really helped us out. It meant that we could keep our baby calm and well slept in advance of our long flight home. They said to treat the room as if it was our own for the whole day, obviously we were lucky that the people coming after us were a late check-in, but many hotels would not have been so helpful. Overall the place is really comfortable. We felt very well rested there. The staff are discreet but helpful at all times, and the owner and manager were both lovely. Would 100% recommend.
Stayed in January 2025
Reviewed: December 21, 2024
Charlotte
United KingdomPerfect in every way
Stayed in December 2024
Reviewed: November 4, 2024
Susan
United KingdomTea and coffee in the room would have been welcomed.
Lovely boutique hotel with the most stunning gardens and pool area. We had room 1 which was very large with 2 sets of French doors and a fantastic view over the garden.
Stayed in November 2024
Reviewed: October 30, 2024
James
United StatesI travel a lot. The room was incredibly luxurious, expecially for the price. I develped severe vision problems on my trip to Kenya while traveling alone as an 82 year-old male; they were unexpected. The staff members were aware of my situation and helpful with showing me the hotel layout. The food was consistently very good and I enjoyed the wine options.
Stayed in October 2024
Reviewed: October 6, 2024
Dean
SwitzerlandEverything was perfect. The staff are so caring and attentive and the property is amazing
Stayed in October 2024
Reviewed: August 25, 2024
Nita
United KingdomWe liked absolutely everything.
The setting is beautiful. Very peaceful. We stayed in the ground floor suite and it felt like home . The cocktails are good and we ate dinner and breakfast here. The red snapper dish and prawn curry was delicious. I would thoroughly recommend eating dinner here . We asked for a late checkout and an early breakfast and they were kind enough to allow us both. There are many small areas to sit and relax, eat or have a drink. The birds and garden were a wonderful setting and the pool was lovely. Thank you for a wonderful stay.
Stayed in August 2024
Reviewed: July 3, 2024
Hilda
MexicoLovely place and great staff! It was one of our favorites hotels in our safari trip! 100% recommended!
Stayed in June 2024
Reviewed: June 12, 2024
Mary
United StatesThe quality of the shower head
The care and intimacy of it. The way you could tell it was a home. The landscaping to enjoy was beautiful.
Stayed in June 2024
Reviewed: June 6, 2024
Michelle
United StatesThe only complaint would be that I had to ask for clean towels and the shower head was broken.
Staff was amazing and exceeded my expectations.
Stayed in May 2024
Reviewed: May 17, 2024
Rebecca
United StatesOur shower did not have a great pressure, but was good enough to make do!
You will truly feel at home at Karen Gables! What a comfortable and welcoming home in a peaceful setting. We enjoyed every moment of our stay here. The staff were so wonderful (Newton, Wilem, and Grace, amongst others) and took good care of us! We ate breakfasts and dinners at the house and the food was exceptional, so fresh and flavorful.
Stayed in May 2024
Reviewed: April 30, 2024
Parminder
PortugalNothing needs improving
Home from home feel, excellent location, great space inside and out
Stayed in April 2024
Reviewed: April 17, 2024
Vincent
HaitiAmazing house, pool and garden. The hosts are very friendly and accommodating. The staff is very nice and service is perfect. The food was beyond expectations and very good. We had a memorable time at Karen Gables and one of the highlight of our trip.
Stayed in April 2024
Reviewed: April 3, 2024
Lisa
United StatesA gracious and elegant property with wonderful gardens, a pool and the most welcoming of staff. Set in the lush suburb of Karen its a sublime place to stay
Stayed in April 2024
Reviewed: March 31, 2024
Karen
United KingdomSmall thing but probably a few sun loungers for the pool area but no big deal
Just exceptional on all levels, location, staff, food, pool, gardens, owner Chris was super lovely. Can’t fault it at any point !
Stayed in March 2024
Reviewed: March 8, 2024
Kt
United KingdomI wish Nairobi was more walkable - but nothing Karen Gables can do.
This place is so so nice - you'll want to move in. The staff are so caring, the breakfast is so fresh and nice. Really it's a beautiful place I won't froget.
Stayed in March 2024
Reviewed: February 27, 2024
Margaret
AustraliaOutside room was a bit damp, no air conditioning and no phone so felt a bit isolated. Having said that it was nice and quiet and private.
Staff were amazing.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content