Nothing

Amazing location on the Lake. Wonderful to see the animals up so close in the garden.

Stayed in August 2025

Best part was, Hippo enters in property in night time, perfectly safe though as there is electrical fencing. Also some Zebra and other wild animals within the property. Food was amazing. It could not be better to unwind yourself after Masai Mara safari.

Stayed in July 2025

The only thing not included in the rate is the drinks, which are charged separately. So one must pay for bottled water at meals (although there are complimentary bottles in the rooms). I think including water at meals would be appreciated. At breakfast, a water dispenser was available (but not at lunch or dinner). Including the water dispenser at all meals seems like a fair ask. They do include coffee, tea, and hot chocolate, which is great.

A spectacular all-inclusive resort with zebras, giraffes, and waterbucks grazing on the property. The grounds are well maintained and the staff is attentive. Upon check-in, you are greeted with a hot towel, chocolate, and juice. The buffet meals are sumptuous, with lots of options. There is also a pool, gym, and play area for the kids.

Stayed in June 2025

Nothing.

We really enjoyed our stay.the staff and the relations manager war excellent..very kind and helpful. Just super top

Stayed in April 2025

Floor in room should be vacuum cleaned. Metal grille would be nice for the balcony door, so that fresh air can circulate, but mosquitos and monkeys would stay away.

Personel, close to animals, clean, many places to sit.

Stayed in May 2025

Nothing really to fault!

Zebra’s, giraffe, etc welcome you in the garden! What could be more exciting? At night hippo’s join the fenced-off parts. Great staff and good food and rooms with fantastic views.

Stayed in May 2025

The food was quite underwhelming.

The pool, the ambience,room and the staff.

Stayed in May 2025

I could've stayed longer! My trip was too short!

This is hands down one of the best hotels I have ever been to. From check-in, to the cleanliness of the room, to amenities, to meals. It was all around 5 star and above. I can't recommend this place enough!

Stayed in April 2025

The resort exhibits wild animals and lush greenery, with extremely attention and warm staff. The rooms are outdated and ours smelled a bit like mold but it was very clean and opened up to a beautiful garden where you could see zebras, a variety of birds, turtles, rabbits, and we saw a giraffe! The playground for children needs more work, there are just a few swings but they put up a bouncing castle which was great entertainment for children. The food buffet exceeded my expectations, it was excellent and good value for money. The best part was the staff, honestly so kind and helpful. We left a night early because our toddler got a fever and the indoor physician didn’t have any medicine at hand. We will definitely come back.

Stayed in March 2025

Was quite hot in the room s but that was mainly due to unexpected heatwave! but they did give us a fan

So beautiful, staff are excellent and made us feel very welcome. Great with kids. Hadn't changed in 10 years since our last visit.

Stayed in March 2025

The main attraction of this resort are the animals. It is the most relaxing experience to sit watching zebra and giraffe and water buck and hippos walking around. Conservation is at a critical juncture with the US withdrawing all their support so resorts like Sopa help to show why we must protect these amazing animals

Stayed in March 2025

The resort was excellent, the grounds were awesome including the wildlife, staff super friendly and the food was awesome all round we were glad we stayed there, cost was a bit high as our Canadian dollar sucked against the US dollar, but overall we really enjoyed our stay including the pool area

Stayed in March 2025

The room decor could use some freshening up but the animal viewings from my balcony and outside of our meals were marvelous. Wonderful spot.

The staff is exceptionally friendly and helpful, the grounds beautiful and unique, the animals just beneath my balcony as good or better as any game reserve. Meals were ample and delicious - fabulous fish but the buffet had plenty of choices for any palate. A delightful stay.

Stayed in March 2025

Music around the pool is intrusive, especially when the sound of bird song is so amazing but it couldn’t be heard in this area. Disappointing to have to pay extra for a light lunch around the pool when on an all inclusive package. I have stayed in many camps in Kenya and this was simply too large and corporate for me.

The location on the lake is outstanding and the opportunity to see so many animals close at hand is magical. Some staff, Hesbon at check in and Eric in the dining room were very good as were many others, including Timothy the Askari who took me to see the hippos. Unfortunately some other staff were not so helpful or agreeable. Beds are comfortable but would love the rooms to be more authentic in colour and design, they are all rather bland. I appreciated having a room not too far from the restaurant as it’s a long walk to room number 84 if you are staying there! Food is tasty and varied.

Stayed in February 2025

No toothbrush/toothpaste & shower caps in the rooms

The staff are amazing, special shout out to Leshan & Jacob who went out of their way to ensure I was comfortable.

Stayed in February 2025

The hotel did not answer at all questions asked through booking.com. The price for one night was high, more than 450 eur, and all the drinks, also water for dinner, was extra cost. In the room was ants. the mosquito net has gaps where the mosquito could fly in.

The location is amazing. Buildings are beautiful. Food is tasty. Pool area is nice. Animals in the garden are magical.

Stayed in December 2024

Food awesome. Animals awesome. Staff awesome.

Stayed in November 2024

The location, staff, wild animals, and food all were excellent!

Stayed in November 2024

Spectacular location on the lake and incredible food! The staff are also really great!

Stayed in November 2024

N. A.

Great customer oriented personnel, very friendly and helpful ; lovely atmosphere due to decoration, garden and architecture of the building(s)

Stayed in November 2024

When breakfast at 8.50 : no bacon, no sauages, limited bread...

The location with the animals, the lake-view and the friendly staff!

Stayed in November 2024

Pool wasn’t heated, but I still enjoyed it.

I loved this property. The wild animals was by far the best feature. So many Zebra, Giraffe and Hippos.

Stayed in June 2024

Everything was perfect! Best Sopa I’ve been out of the four I’ve stayed. Hopefully I’ll be back someday. Fantastic experience

Stayed in May 2024

Long walk from restaurant and reception but otherwise all good.

Great resort with good food and great service. We will return! Located on the lakeside and lots of wildlife to watch as they surround the grounds

Stayed in April 2024