On site transportation when it is raining. We had to wait a long time to get a ride to our room with several bags as it was raining so perhaps investing in a few golf karts for such days to make wait times shorter

The views from the lodge are phenomenal but even more impressive was how consistently attentive the staff was throughout our stay. Loved the food as well and was appreciative for the accommodations made for us traveling with small children. Highly recommended

Stayed in September 2025

No WiFi in rooms

Staff, grounds, room, food

Stayed in July 2025

The view is incredible, the room is large and comfortable and the staff very friendly.

Stayed in July 2025

very far.

very good environment and view.

Stayed in May 2025

The rooms are spacious with great views. Staff is very friendly and food is great

Stayed in June 2025

Had to get a cart to and from room but not a big problem Henry came quickly!!

Nice size room Great mosquito netting Nice bathroom Look

Stayed in May 2025

N/A

Wonderful! Loved the views and was beautiful. The hotel was nice and staff wonderful.

Stayed in May 2025

Information on how to reach the lodge can be better. The food was okay, but not great.

Lodge is at a nice location in the park. Accomodation is already a bit older but still fine. Personell is very friendly and helpfull. They helped us enjoy our stay and fulfilled all our requests.

Stayed in May 2025

The fact that every night you stay incurs a full day's park fees, currently US$60 per person per 24 hours for non-Kenyan or EAC residents. I feel fees should be discounted for those who stay in the park.

Excellent, inclusive, large buffet breakfast, lunch and dinner, catering to local and international tastes.

Stayed in April 2025

You have to pay to enter the national park- an additional $60 USD per night for each night you will stay at the resort. Then, the drive is 20 km (~45min) over bumpy roads with large puddles, so ensure you have an appropriate vehicle. There is no wifi in the rooms and very spotty (at best) wifi in the shared areas.

The staff couldn't have been friendlier- they truly welcomed me and helped make my weekend special. The views and facilities were fantastic. The food was delicious.

Stayed in April 2025

Outstanding stay. Amazing facilities, great staff, delicious food and lots of options. Comfortable, large rooms with stunning views.

Stayed in April 2025

Bedding & bed

Location decor food

Stayed in April 2025

Everything. The service from everyone, reception, restaurant, bar, pool etc was exceptional. I was well taken cared of, thank you so much everyone 🤗. Not forgetting the room, room service, the view, the birds and peace and quiet 😁. I will definately be back, Inshallah!!

Stayed in April 2025

Toilet should be better organized

Vegetarian food options were lot. Very good location and scenic view from the room.

Stayed in April 2025

I enjoyed the location, it's exactly what I needed to unplug from my usual city life. The views are panoramic views & relaxing, the food is delicious and the staff are very caring. It was as though I was home away from home. I also appreciated that they have an in-house clinician within the facility. I would definitely come back again. Thank you team Sopa for an amazing experience.

Stayed in April 2025

Better signage needed for directions.we got lost a lot

Good food great service

Stayed in April 2025

Roads in some sections to the hotel were difficult to navigate when it rained.

Incredible views and great food. Amazing staff!

Stayed in December 2024

Such a fantastic lodge, contemporary and yet in keeping with the Kenyan style of lodges. Absolutely beautiful cottages with the most amazing views of Lake Nakuru and the surrounding hills. Beautiful views from the cottage, poolside, bar and open dining areas. lovely staff, especially in the dining area. Facility headed by a warm-hearted caring Manager, Mr James Mwema. The head chef, Joseph, and his team create the most amazing meals. Their chef for Indian vegetarian food, Caroline, prepares delicious homestyle Indian food. I would highly recommend staying at this lodge

Stayed in November 2024

fantastic view on the lake, very spacious and comfortable rooms.

Stayed in November 2024

The rooms are very dated and really need to be refurbished

Customer service is very good and there are great views. Also good food selection at breakfast

Stayed in September 2024

Despite that it is strange the water (other than the complimentary 2 bottles in the room), fresh juice, soft drinks and bottles juice are all chargeable separately in a supposedly full board package, but we were not informed by the waiter when we were placing our order.

View was really good and rooms were clean. Receptionist (Halima) was exceptionally nice and friendly. The reason to significantly increase the rating on this platform and others.

Stayed in November 2024

The views across the national park are outstanding. All the staff were super friendly and helpful and it was a lovely place to spend a couple of nights

Stayed in October 2024

Staff were so friendly and helpful, nothing was too much trouble. The views from the hotel were outstanding. The rooms were huge, and very comfortable. Food was lovely especially given the remote location.

Stayed in October 2024

The upholstery in the room was stained so it gave you the impression that they were not as clean (the room was very clean though).

Huge rooms with panoramic view of lake Nakuru. Very good food and coffee. Excellent staff, especially the ladies at the restaurant and Kelvin who shared his knowledge about the animals around - he shared more details than our game driver did across 6 days (we booked a game driver via a different hotel we stayed at in Nairobi), so we really appreciated Kelvin’s time and knowledge sharing.

Stayed in September 2024