Reviews of MAA Hotel and Suites - Hurlingham, Nairobi 3 stars
Jabavu Road 10741, 00100 Nairobi, Kenya
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewCentral location. Liked the garden view. Clean. Sound proofed well. Comfy rooms. Enjoyed my meals.
The paintings.
Greetings from Maa Hotel and Suites, thank you for choosing to stay with us. We appreciate your kind feedback about your stay and the experience you had here. It was our pleasure to host you. We look forward to hosting you again in the near future,. Thank you. Warm regards, ^TN
Greetings from Maa Hotel and Suites, thank you for choosing to stay with us. We appreciate your kind feedback about your stay and the experience you had here. It was our pleasure to host you. We look forward to hosting you again in the near… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewTheir communication was on point. I contacted them to inquire about a few things prior to our stay, and they responded almost instantly. Our flight got delayed by 7 hours, and they were active to respond to the updates we made. We found the rooms to be very comfortable and neat, for a reasonable amount of money I should say. The hotel's physical appearance was as it looked in the pictures we saw when booking. Their breakfast was also well prepared.
Whilst there was Wi-Fi, we were on the 9th floor, and sometimes it got weak. It needs to be strengthened to cover all levels.
Greetings from Maa Hotel and Suites. Thank you for your honest feedback. We were very pleased to host you in our facility. Sorry for any inconvinience caused in regards to the internet. Our IT team are working to ensure that the internet is stabilized in all the rooms. We hope to host you again and give you a memorable stay.^EK
Greetings from Maa Hotel and Suites. Thank you for your honest feedback. We were very pleased to host you in our facility. Sorry for any inconvinience caused in regards to the internet. Our IT team are working to ensure that the internet is… Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe rooms were extremely comfortable and clean. Loved the aesthetic of the rooms.
The water wasn’t that hot and the breakfast buffet didn’t have many options :(
Greetings from Maa Hotel and Suites, Your feedback is highly appreciated. We are sorry for the inconvenience caused with the hot shower. Our maintenance team will check on it and rectify. Looking to hosting you again.^EK
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewCleaning and room service are very good. The Garden coffee shop is awesome great food
A lot of improvement to be made on the restaurant ilay. Very limited choices. No professional chef cook . I the Garden area the cook has great skills and the food is very good.
Greetings from Maa Hotel and Suites. Thank you so much for your lovely review. We are delighted to hear that you enjoyed our room service, food and the room. We are sorry for any inconveniences that you encountered during your stay. We will definitely work on on the restaurant meals choices. Looking forward to hosting you again. Kind regards. Maa Hotel and Suites. ^AM
Greetings from Maa Hotel and Suites. Thank you so much for your lovely review. We are delighted to hear that you enjoyed our room service, food and the room. We are sorry for any inconveniences that you encountered during your stay. We will… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewGreat gym
Dear Thomas, Thank you for taking the time to let us know about your experience while in our hotel. We are glad to hear that you had a great time in the gym. We hope to welcome you again soon. Best Regards, Maa Hotel and Suites.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLovely hotel and staff. The breakfast was good.
Greetings from Maa Hotel and Suites. Thank you so much for your lovely review. We’re delighted to hear you enjoyed our hotel and found the staff welcoming. It’s also wonderful to know the breakfast hit the spot. We hope to have the pleasure of hosting you again soon for another great experience.^SW
Greetings from Maa Hotel and Suites. Thank you so much for your lovely review. We’re delighted to hear you enjoyed our hotel and found the staff welcoming. It’s also wonderful to know the breakfast hit the spot. We hope to have the pleasure… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room is Clean all the time
No heater rooms are cold
Greetings from Maa Hotel and Suites. We are glad to hear the room was always clean. We apologize for any discomfort caused by the cold temperature in the room. We hope to welcome you again soon. Best regards, Maa Hotel & Suites.^SM
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was week decorated, clean and quiet. Staff were very friendly and helpful. It has a 24 hour restaurant which was convenient since I arrived late. Very fast journey to the airport.
Nothing!
Greetings from Maa Hotel and Suites. Thank you so much for your kind words We’re delighted you enjoyed the clean, quiet rooms, the friendly helpful staff, and our convenient 24‑hour restaurant especially after a late arrival. It’s also great to hear you found the journey to the airport fast and easy. We appreciate your feedback and hope to welcome you back soon. ^SW
Greetings from Maa Hotel and Suites. Thank you so much for your kind words We’re delighted you enjoyed the clean, quiet rooms, the friendly helpful staff, and our convenient 24‑hour restaurant especially after a late arrival. It’s also grea… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation
Very poor welcoming staff
Thank you for your honest feedback about your stay. We sincerely apologize for any inconvenience caused and for not meeting your expectations. Please be assured that we are committed to improving and delivering better service during your next visit. Our goal is to make your stay as comfortable and memorable as possible. Thank you once again for choosing Maa Hotel and Suites. We look forward to welcoming you back. Regards, Maa Hotel ^TN
Thank you for your honest feedback about your stay. We sincerely apologize for any inconvenience caused and for not meeting your expectations. Please be assured that we are committed to improving and delivering better service during your n… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat facilities and wonderful team! The hotel is located in a very safe area. The facilities are modern and the bed room is huge. Food was delicious !
Greetings, we appreciate your kind feedback about you stay. It was our pleasure to host you at Maa Hotel and Suites. We look forward to hosting you again in the near future. Thank you. Regards, Maa Hotel ^TN
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewNot as good as I hoped. For a short day or two it’s ok. But I won’t back again
The charge you Ks250 if you order anything from room service. If you don’t want to pay the room service delivery charge you have to go downstairs and get the item yourself
Greetings from Maa Hotel & Suites, We appreciate your feedback and we’re sorry your stay wasn’t as expected. The Ksh 250 room service delivery fee is part of our policy, which is outlined in the welcome letter and shared during check-in, but you’re welcome to pick up orders downstairs to avoid this fee. We hope to serve you better in the future. Best Regards, Maa Hotel & Suites.^ SM
Greetings from Maa Hotel & Suites, We appreciate your feedback and we’re sorry your stay wasn’t as expected. The Ksh 250 room service delivery fee is part of our policy, which is outlined in the welcome letter and shared during check-i… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewStaff were great and the hotel was wonderful.
Resturant was expensive.
Greetings from Maa Hotel and Suites. Thank you for your kind words about our staff and hotel. Thank you for your feedback on the restaurant pricing, we strive to offer quality and value to our guests with our variant menu. Regards, Maa Hotel & Suites ^SM
Greetings from Maa Hotel and Suites. Thank you for your kind words about our staff and hotel. Thank you for your feedback on the restaurant pricing, we strive to offer quality and value to our guests with our variant menu. Regards, Maa Ho… Show more