Reviews of Meru Slopes Hotel 4 stars
Meru - Maua Road MERU -MAKUTANO ROAD, 60200 Meru, Kenya
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewIt’s all great
Nothing
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewPersonal stuff was extremely friendly and helpful. They help fast and competent. Room service can’t be better. Their Cesar salad and pepper steak are out of this world. Service is really excellent and simply professional. Everything is absolutely clean.
The bed can be too small for 2 persons. And the clean but wollen blanket is either too hot or can make an allergic person breath heavily. Hotel is a bit older in equipment but compound beautiful. They even put chairs with white covers outside like on weddings. Pool is looking boring but perfectly cleaned. Restaurant is not cosy because doors to the garden are always open. But meals are good and prices still fair. They also have amazing salads that are worth the money!
“Thank you for the kind review. We’re thrilled our team was friendly, fast, and professional, and that you enjoyed the room cleanliness as well as the Cesar salad and pepper steak. We’ve noted your feedback on the bed size, blankets, pool ambiance, and the garden doors. We can arrange a room with a larger bed or hypoallergenic bedding on request, and we’re working to make the pool area and dining space cozier. We’d love to welcome you back for an even better stay.
“Thank you for the kind review. We’re thrilled our team was friendly, fast, and professional, and that you enjoyed the room cleanliness as well as the Cesar salad and pepper steak. We’ve noted your feedback on the bed size, blankets, pool a… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewCleanliness and customer friendliness
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 19 June 2024 · Stayed in June 2024
Verified reviewI like the staff humbleness and customer handling.
The toilet was not working properly.
Reviewed: 9 June 2024 · Stayed in May 2024
Verified reviewThe hotel was very clean and the staff did everything we needed done.
It was good.
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewReviewed: 5 April 2024 · Stayed in April 2024
Verified reviewBreakfast was very nice 👌 staff where always willing to help, location is great
Weather could have been better 😂🤦♂️
Reviewed: 19 October 2023 · Stayed in October 2023
Verified reviewReviewed: 12 October 2023 · Stayed in October 2023
Verified reviewTheir breakfast was awful. Day 3, i tried eating it but couldnt. They can do better in that department. Noise - from my room on 2nd floor, I could always hear a radio playing loud music during the day, coming from a room either on 1st or Ground floor.
Their ample and secure parking.
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 August 2023 · Stayed in June 2023
Verified reviewReviewed: 8 June 2023 · Stayed in May 2023
Verified reviewReviewed: 26 December 2022 · Stayed in December 2022
Verified reviewthe food is very average.
Reviewed: 28 November 2022 · Stayed in November 2022
Verified reviewReviewed: 22 November 2022 · Stayed in October 2022
Verified reviewLoved the rooms. Very clean.
The restaurant had a bit of delay on orders