Reviews of Hotel Mokka City

Dear Papadimiriou, Thank you so much for your favorable rating scores across the board. We are thrilled to hear that our staff, cleanliness, location, and overall comfort met your expectations! We are however, sorry to hear about the cold water experience. That’s definitely not the experience we aim to provide. Our team is already looking into it to ensure it’s resolved swiftly. Your feedback helps us improve, and we truly appreciate you bringing it to our attention. We hope to welcome you back soon for an even better stay.

Dear Papadimiriou, Thank you so much for your favorable rating scores across the board. We are thrilled to hear that our staff, cleanliness, location, and overall comfort met your expectations! We are however, sorry to hear about the cold … Show more

Dear Nurfarah, Thank you so much for your wonderful review and favorable scores. We're delighted you enjoyed your time with us during your short stay. It’s great to hear that our location near the supermarket and attractions made things convenient for you, and that you found the room view and overall comfort to be top-notch. We also appreciate your feedback on the facilities and will keep working to make every aspect of the stay even better. We hope to welcome you back soon for a longer visit.

Dear Nurfarah, Thank you so much for your wonderful review and favorable scores. We're delighted you enjoyed your time with us during your short stay. It’s great to hear that our location near the supermarket and attractions made things… Show more

Dear Ajambo, Thank you so much for your fantastic review and favorable ratings across the board. We are pleased to hear that your stay was exceptional! It’s wonderful to know you enjoyed the beautiful city view from your room and that our AC helped keep you cozy despite Nairobi’s chill. We love creating spaces that feel both luxurious and comfortable, and your feedback truly means a lot to us. We hope to welcome you back soon for another memorable stay

Dear Ajambo, Thank you so much for your fantastic review and favorable ratings across the board. We are pleased to hear that your stay was exceptional! It’s wonderful to know you enjoyed the beautiful city view from your room and that our … Show more

Dear Caroline, Thank you so much for your kind words and detailed feedback. We are delighted to hear that you enjoyed the spacious, clean room and that our staff made a great impression. We will be sure to pass along your compliments. We’re also glad you found the breakfast and overall value to be top-notch. As for the noise from the busy roads, we truly understand how that can affect your rest. Being in a vibrant part of the city has its perks, but we’re actively exploring ways to improve soundproofing for a more peaceful experience. We hope to welcome you back again soon.

Dear Caroline, Thank you so much for your kind words and detailed feedback. We are delighted to hear that you enjoyed the spacious, clean room and that our staff made a great impression. We will be sure to pass along your compliments. We’re… Show more

Dear Mutsumi, Thank you so much for making Hotel Mokka City your accommodation of choice during your recent stay in Nairobi. It was a genuine pleasure having you with us. We’re especially grateful that you took the time—amid what we know is a busy schedule—to share your experience. Guest feedback like yours means the world to us, as it helps us grow and refine the service we offer. Your kind words have deeply encouraged our team and reminded us why we do what we do. Moments like these fuel our passion and commitment to creating memorable stays. We consider it a true privilege to have hosted you and sincerely look forward to welcoming you back whenever your travels bring you our way again.

Dear Mutsumi, Thank you so much for making Hotel Mokka City your accommodation of choice during your recent stay in Nairobi. It was a genuine pleasure having you with us. We’re especially grateful that you took the time—amid what we… Show more

Dear Osvaldo, Thank you for sharing your experience following your stay at Hotel Mokka City. We’re pleased to hear that you found our rates affordable and that we met your expectations overall. Our central location—right at the junction of Nairobi’s iconic Moi and Kenyatta Avenues—is indeed one of our highlights, and we’re glad it added to the convenience of your visit. However, we deeply regret the inconvenience you experienced due to the power outage affecting elevator service. Please accept our sincere apologies. While such occurrences are rare, we recognize how unsettling that must have been and are actively working to ensure our backup systems are even more reliable moving forward. Thank you again for staying with us. We appreciate your candid feedback and hope to provide an even smoother experience the next time you’re with us.

Dear Osvaldo, Thank you for sharing your experience following your stay at Hotel Mokka City. We’re pleased to hear that you found our rates affordable and that we met your expectations overall. Our central location—right at the junct… Show more

Dear Osvaldo, Thank you so much for choosing Hotel Mokka City and for sharing your thoughtful review. We’re delighted to hear that your stay met your expectations and that our location in the heart of Nairobi’s Central Business District served you well. It’s wonderful to know that you appreciated the convenience of the shops below and felt secure with our guest-only access system. Safety and accessibility are indeed pillars of our hospitality, and we’re pleased they made a positive impression. We also sincerely acknowledge your note regarding the noise from the surrounding area. We're continuously working with our partners and local authorities to find ways of minimizing such disturbances for our guests. Your feedback is a valuable part of that ongoing conversation. It was a pleasure hosting you, and we look forward to welcoming you back for an even more serene and enjoyable stay.

Dear Osvaldo, Thank you so much for choosing Hotel Mokka City and for sharing your thoughtful review. We’re delighted to hear that your stay met your expectations and that our location in the heart of Nairobi’s Central Business District… Show more

Dear Kymin, Thank you for choosing Hotel Mokka City during your recent visit to Nairobi. It was a privilege and an honor to host you. We sincerely appreciate you taking time from your busy schedule to share your experience with us. Guest feedback is invaluable—it helps us identify areas for improvement and motivates us to keep exceeding expectations. Your kind words were truly uplifting to the entire team. At the same time, we deeply regret that the hot water did not meet your expectations. Please accept our sincere apologies for this shortcoming. Thanks to your candid remarks, we are working diligently to enhance our facilities and services. We hope you’ll notice these improvements during your next stay. We look forward to welcoming you back and providing an even more memorable experience. Warm regards,

Dear Kymin, Thank you for choosing Hotel Mokka City during your recent visit to Nairobi. It was a privilege and an honor to host you. We sincerely appreciate you taking time from your busy schedule to share your experience with us. Guest fe… Show more

Dear Nicolas, Thank you so much for your kind words and for choosing to stay with us at Mokka City Hotel. We're delighted to hear that you found our location safe and welcoming, and that our airport pickup, spacious rooms, and warm restaurant team made a positive impression on your visit. We truly appreciate your candid feedback regarding the lift experience. Given the high volume of guests, particularly during peak hours, we understand how this could be an inconvenience. Please know that your comments have been shared with our management team as we continue to explore ways to improve the guest experience throughout the hotel. Your insights help us grow, and we're genuinely grateful. We hope to welcome you back again soon—with an even smoother ride to the ground floor! Warm regards,

Dear Nicolas, Thank you so much for your kind words and for choosing to stay with us at Mokka City Hotel. We're delighted to hear that you found our location safe and welcoming, and that our airport pickup, spacious rooms, and warm … Show more