Reviews of Nairobi Transit Lounge
Baraka Court , Wananchi Road, Syokimau, 00520 Nairobi, Kenya
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe host, Christina was very kind and helpful. She took me around and made me supper. Very kind service from her. She also gave me an extra blanket on request. I was looking forward to having fruit for breakfast, it's normally the only thing I eat in the mornings but I only got one banana, 2 small wedges of an apple and 2 quarters of an orange. I told her I don't drink juice can I please have more fruit but she said it's not possible. It's not her fault but kindly consider more fruit if the guest is not having juice for breakfast. The facilities are clean though.
The shower and toilet doors are a bit rusty.
Hello Faith, Thanks so much for your genuine review. We are humbled to know that you enjoyed the better part of the service you received. Since our breakfast is standard, maybe that is why she did not opt for extra fruits. However, this is something to note for our future guests so that we have something to compensate in the event they do not take some of the things we serve in our normal breakfast. As for the doors in the showers, our water supply is salty and hence some of these challenges are not avoidable. We hope to improve even further and should you have another time in Nairobi, kindly do not hesitate to check on us. Regards, Zipporah Guest Relations Manager.
Hello Faith, Thanks so much for your genuine review. We are humbled to know that you enjoyed the better part of the service you received. Since our breakfast is standard, maybe that is why she did not opt for extra fruits. However, this is … Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe bathrooms needs updating The beds are squeezed together no space to move
The bathroom and house needs updating didn't expect old doors in such a facility
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe place is close to the airport. Perfect for an overnight stay. The staff was available for questions thorugh emails. They also organized the transfers for us. The breakfast was good. They were so kind to let us check out late.
The staff could have been more professional for the check in.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThey reached out to us to see if we needed help with transport pick up from our arrival destination and drop off next day, which we did. They arranged our breakfast very early (5am) as we had to leave to catch a bus. Room very clean, all good mosquito nets and towels. Friendly staff. Ability for family of 3 to share 1 room.
We didn’t have time to use the shower, but there was some bare wiring in the bathroom.
Hello Maya, Thanks so much for getting sparing sometime to write a review on our page. We are happy to know that you enjoyed your short stay with us. I want to believe as you said that you did not have time to use the shower and it was not because you feared for your safety. We wish to confirm that your comment can not be ignored and we have asked our electrician to check on it and its now OK. We hope to see you again sometime should you have an opportunity to come to Nairobi. Regards, Zipporah Guest Relations Manager.
Hello Maya, Thanks so much for getting sparing sometime to write a review on our page. We are happy to know that you enjoyed your short stay with us. I want to believe as you said that you did not have time to use the shower and it was not … Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewGood location,price and helpful staff
The mattress is very firm
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewIdeal pit-stop after a long flight and before a long train journey the following day. The staff were very accomodating with my late arrival and early start. Breakfast was lovely!
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewConvenience: Close to the airport as well as the main road leading to Nairobi. Bed was warm and comfortable. Loved the breakfast as well.
Shower: low pressure and too hot as heating settings were unresponsive. Pillows: Puffier ones would be better to help avoid neck strain overnight. These are minor issues if attended to soonest