Reviews of Naivasha Kongoni Lodge - Lakefront Getaway
Lake Naivasha, 00506 Naivasha, Kenya

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe dinner, breakfast was quite nice and the view from the restaurant area is quite amazing. The food has some amazinf taste and people visiting from South Asia will not be disappointed. It would be good that besides chutneys, pickles are also served which go very well with parathas. However, they could have a better bar area with a fireplace like a lounge and not just a counter from where drinks are served.
The desserts - a lot of work is required and needs massive improvement. For example, the chocolate cake is not good with the cake very grainy and doesnt have the decadance that it should have. Same with the Tiramisu - if someone has never had tiramisu in their lives and orders what is given as a Tiramisu, they will never order Tiramisu again. The dessert chef should really get some training or should be replaced by a chef who can actually whip up some nice desserts. Also, variety in desserts is recommended like moose, tarts etc,
Thank you very much for taking the time to share your detailed feedback following your recent visit. We're delighted to hear that you enjoyed the dinner and breakfast offerings, as well as the beautiful view from our restaurant area. Your kind words about the taste of our food—especially from a South Asian palate—mean a lot to us, and we truly appreciate your thoughtful suggestion about including pickles alongside chutneys with our parathas. We also value your honest comments regarding the bar area and our dessert selections. It’s clear we have some opportunities for improvement, particularly in enhancing the ambiance of the bar and elevating the quality and variety of our desserts. Your observations about the chocolate cake and tiramisu have been shared with our culinary team, and we are already looking into ways to refine our dessert menu and training for our pastry chefs. Feedback like yours helps us grow and improve. We truly hope you'll consider visiting us again in the future to experience the improvements firsthand. Warm regards, Sales and Marketing
Thank you very much for taking the time to share your detailed feedback following your recent visit. We're delighted to hear that you enjoyed the dinner and breakfast offerings, as well as the beautiful view from our restaurant area. Yo… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewWe loved the pool and the view. The cottage was lovely and we loved that none of them overlooked each other so it felt very private. The staff were all amazing, friendly, and nothing was too much trouble. Everywhere was clean and tidy.
The roads/driveway up to it were rough, which we weren’t prepared for.
Hi Celine, Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed the pool, the views, and the privacy of the cottage—it’s great to know those special touches made your stay so relaxing. Our team will be delighted to hear your kind words about their service and the cleanliness of the property. We really appreciate your note about the driveway. We understand it can be a bit unexpected, and we're looking into ways to improve access while still preserving the natural surroundings. We hope to welcome you back again soon! Kind regards, Imeldah K.
Hi Celine, Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed the pool, the views, and the privacy of the cottage—it’s great to know those special touches made your stay so relaxing. Our team will be deligh… Show more
Reviewed: 13 June 2025 · Stayed in March 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewStaff are very friendly and helpful!
The location is nothing like advertised on the website - far from it. Do read the fine print - rooms have a shared living space.. which is fine if you expect it! Food.. so so..
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe location
Fact that the room has only one water glass , we asked for another one but the lady who helped us check in didn’t bother to bring The kettle socket is too short (I made this comment two years ago and the issue has not been resolved )
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewIt was so peaceful, clean and beautiful Good restaurant close by and few minutes driving from Hell Gate
It wasn’t that close to the lake.
Thank you so much for your kind words! We're so glad to hear you enjoyed the peaceful and clean atmosphere, and that you appreciated the nearby restaurant and the convenient location to Hell Gate. We understand the lake wasn’t as close as expected—thanks for pointing that out. We'll make sure future guests have a clear picture of the distance. We hope to welcome you back again soon! Warm regards, Naivasha Kongoni Lodge.
Thank you so much for your kind words! We're so glad to hear you enjoyed the peaceful and clean atmosphere, and that you appreciated the nearby restaurant and the convenient location to Hell Gate. We understand the lake wasn’t as clos… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewExcellent
Swimming pool
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified review-
-
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewBeautiful grounds, nice bungalows and serene surroundings
Dear Giovanni, Thank you for your kind words! We’re delighted to hear that you enjoyed our beautiful grounds, cozy bungalows, and peaceful surroundings. Creating a relaxing and memorable experience for our guests is our top priority, and we're so happy that we could provide that for you. We hope to welcome you back soon for another serene getaway! Kind regards, Imeldah K.
Dear Giovanni, Thank you for your kind words! We’re delighted to hear that you enjoyed our beautiful grounds, cozy bungalows, and peaceful surroundings. Creating a relaxing and memorable experience for our guests is our top priority, and w… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLocation excellent and helpful staff
Poor interior design and average food
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewVery peaceful and great staff
Thank you for your feedback. We look forward to hosting soon.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in January 2025
Verified reviewIt is not a lakefront property.
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe shower was great. The bed was very comfortable and the cottage was spacious. They dtaffw as really good.. Esther needs more support from my observation
Food was good portions adequate for light feedars
Reviewed: 1 February 2025 · Stayed in December 2024
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewThe staff were exceptional very good