The only thing I didn't like was that the reception didn't have access to the booking and my details, even asking how much should I pay. I arrived late and after a very long travel, and as we use the app, I see no need to be on my side to tell the details of the reservation.

The room was tidy. Big bed with mosquito net. There were two bottles of water, very important after arriving late and tired. The toilet worked and there was hot water for shower. The lady in the reception gave me a room not facing the streets, avoiding the night noise of the busy district. The receptionist was welcoming and helped with wifi at the reception. I had a well rested night, and in the morning I walked 3min to the bus station, the reason why I chose this hotel. Everything went smoothly.

Stayed in August 2025

Downtown Nairobi is pretty rowdy for solo female travels - the street didn’t feel totally safe and it was impossible to get a taxi out front of the hotel

Nice staff and safe

Stayed in August 2025

The area is a bit noisy during midnight hours due to activities happening around the street but it is a safe place to stay and also convenient in many ways. I still love it

The employees treat their clients with respect and are ready to help whenever approached.

Stayed in May 2025

Communication with the host via WhatsApp was seamless and efficient. However, the check-in experience was not desired. I arrived around midnight, and unfortunately, the lady at the reception was not welcoming or friendly. That said, the location is good—right in the heart of the city—convenient for a short stay. If reception experience improves, I’d recommend for short stays if you're looking for central convenience.

Stayed in May 2025

The bed

The mattress is old. Kindly change. Bed and breakfast rates please re introduce

Stayed in April 2025

Noisy from the street.

Price and location.

Stayed in April 2025

Lil bit loud from the street but not that bad.

Location and price were really good.

Stayed in March 2025

The place is fine

No breakfast,the only thing lacking

Stayed in January 2025

Location in the CBD area has advantage of being close to everything but also disadvantage of city noise with the buses late evening and early morning.

Although on the arrival they told us different prize, after showing the online booking they accepted the lover prize.

Stayed in December 2024

I dont usually have the breakfast here, there is a restaurant downstairs on the right hand side which offers a better breakfast and varied menu. There is a bus stage right outside the hotel- if you get a room with a window overlooking the road, it is noisy and smells like diesel fumes.. avoid the road side rooms.

its good value for the money, the location is quite central in CBD, so it is easy to go to the rest of nairobi from here. The service is quite good. the beds are ok and the place is generally clean.

Stayed in November 2024

Staff

NA

Stayed in October 2024

location

great location

Stayed in September 2024

Breakfast was a D- at best. For the 500 shs they charge for breakfast, you would rather go downstairs to Barakat Restaurant on the right and get a good hot meal served by waiters. My Advice.. just pay for the room do not opt for breakfast.. go downstairs and on your right to the many restaurants open from 5 am..

The Room was more than I was expecting for the price large bed, and they gave 3 pillows.. the staff were so friendly and accommodating, I checked in at 3 at night and they didn't bat an eye.. they were expecting me and even at that ungodly hour they showed me 3 rooms to choose from. Hot water is the most important thing for me in the shower, it was working perfectly no finicky adjustments or broken showerheads . the bathroom and toilets are very well maintained. Note to future guests, the rooms on the lower floors are closer to the road, if you are a light sleeper be prepared to be woken up by 4.30 with the touts calling the routes and banging on the cars. I wake up at this time anyways so I was unfazed by the racket. Big thanks to the security guard who helped me carry my bag all the way to the ola petrol station so I could get a Bolt taxi quicker.

Stayed in July 2024

The wifi needs to be worked on to ensure a smooth internet connection experience.

The staff, facilities , customer care , food and cleanliness. All these were wonderful.

Stayed in August 2025

Cleanest and is value the money I paid.

Stayed in August 2025

- Noisy corridors, people talking loudly all through - worn-out and rusty facilities, e.g. taps, fan (fan is noisy and worn-out), sink, toilet, table lamp etc - No bedside sockets for charging phones

-Beddings were clean -Bed was spacious - Rooms can be peaceful if people are restricted from moving around

Stayed in July 2025

The sink didn't have running water. No wifi password provided to customer.

Clean room, comfortable bed and clean bedding s, warm water, peaceful, hospitable staff, ample space. Enough toiletries, clean washrooms ie toilet and bathroom. Adequate lighting and furniture.

Stayed in June 2025

Nothing..

Great place right in the center of Nairobi, very ambient, quiet even with the hustle and bustle right outside(sound proofing is top notch), hot water, clean showers, ample sized room, great customer service, well secured... Timely response to online inquiries...

Stayed in May 2025

Bathroom and television should be fixed

Nothing

Stayed in April 2025

There were several issues with the room, washroom door wasn’t closing, water supply unsteady, bad internet, use of power outlets not possible. Reception asked for higher price than on booking.com

Stayed in April 2025

It is good Clean Comfortable Good staff

Stayed in February 2025

Noise 24/7 and the location not good at all.

Stayed in February 2025

Toilet wasn't clean, beds weren't clean (lots of dust) and total room ambience was out. Moulds on the ceiling. Definitely needs a makeover.

Nothing which i liked to be honest. For a few hours overnight stay it was somewhat manageable

Stayed in February 2025

Clean and comfortable

Stayed in January 2025