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Reviews of Regency Park Hotel

Kwa Shibu Road off Moi Avenue, 80100 Mombasa, Kenya

#32 of 50 hotels in Mombasa

Guests' Choice

Review Score

Based on 59 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    8.6

  • Value for money

    7.4

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: August 27, 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant

    It is an old hotel and needs maintenance

    Stayed in August 2025

  • Reviewed: June 30, 2025

    8.0
    Good value for money.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    The website entry says there is parking. There is none apart from nearby public streets.

    A nice hotel. The room is good, although it needs redecorating. It comes with a fan, a TV and AC. Staff are friendly and helpfuul.

    Stayed in June 2025

  • Reviewed: January 3, 2025

    8.0
    In city center, but slept well in a calm and clean room
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very friendly staffs

    Stayed in January 2025

  • Reviewed: October 2, 2024

    7.0
    Short and sweet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in October 2024

  • Reviewed: March 24, 2024

    8.0
    Central Charm and Warm Welcomes: A Homely Stay in Mombasa
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    However, the hotel's simplicity, while charming, also meant that certain amenities were lacking. Those looking for luxury or extensive facilities might find the hotel too basic for their taste. Additionally, the central location, while convenient, did bring with it the hustle and bustle of city life, which could be a bit overwhelming for guests seeking a quiet retreat.

    The central location of the hotel cannot be overstated; it was perfect for leisurely explorations and soaking in the vibrant life of Mombasa. Coupled with the amiable and helpful nature of the staff, my stay was made both convenient and enjoyable. The personal touch in their service created a homely atmosphere that is hard to find elsewhere.

    Stayed in December 2023

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place is quite old and a bit dirty. Not the same as the photos that are advertised

    It's okay for transit, very friendly staff

    Stayed in February 2024

  • Reviewed: November 29, 2023

    8.0
    I would like to stay again when I will be Mombassa for the next time.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast and that you can pay with your credit card at the restaurant.

    Stayed in November 2023

  • Reviewed: September 20, 2023

    7.0
    short
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    shower didnt work

    Good location clean rooms nice breakfast

    Stayed in September 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some details like a broken tile in the bathroom and when I arrived to the room there was not toilet paper, but as soon as I said it they fixed it.

    It is close to the center and the workers are really nice

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    A very good location.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They could improve a little bit on bathroom cleanliness.

    Breakfast was good and the owner was very kind and always ready to help.

    Stayed in August 2023

  • Reviewed: February 18, 2023

    7.0
    extremely caring staff, rooms okay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the plug hole in the bathroom was smelly and there was no window and ventilation system.

    the staff was very caring and helpful! the location of the hotel is nice too and we could walk to the important sights. the room has air condition.

    Stayed in February 2023

  • Reviewed: February 12, 2023

    6.0
    Good enough for a stopover
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit overpriced for what you get. Rooms are really run down, no warm water, very noisy.

    Friendly staff and great location.

    Stayed in February 2023

  • Reviewed: January 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price of booking.com was 3 times higher.

    Stayed in January 2023

  • Reviewed: November 21, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    I liked the fact that the hotel was in the centre of the city which made things easy for me

    Stayed in November 2022

  • Reviewed: May 27, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No Lift... Rooms Run Down not as per the pictures shown...

    Mr.HUSAIN Very friendly at the reception ..

    Stayed in May 2025

  • Reviewed: January 26, 2025

    10
    Fantastic
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    I got everything i asked for, am very thankful to all the staff

    Always available always very helpful

    Stayed in January 2025

  • Reviewed: January 1, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were locked in the hotel compound on New Years Eve at 11:30pm. No one was available to let us out. It was horrible to feel like a prisoner. The walls were topped with barbed wire and we could not even climb out to celebrate New Years. Never would I have expected to be unable to freely leave the hotel compound.

    Friendly female staff. Mattress was swapped when we discovered ours was stinky.

    Stayed in December 2024

  • Reviewed: September 10, 2024

    2.0
    If you can't find anything else...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Spacious room in which almost everything was broken. The price is too high for rooms in such condition.

    The location is central and good to walk around

    Stayed in August 2024

  • Reviewed: August 1, 2024

    2.0
    I left for another accommodation in the morning. Management need to raise their game.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Food was poor. Standards too low for a city hotel. It is a very basic bed for the night. All aspects are old, and falling apart .

    Generally the age, up keep and standard was low. I was disturbed in the night, by the call to prayer. The air conditioner was old. The fan was noisy. The breakfast was very poor. Cheap cutlery, "margarine" offered when "butter" was asked for. Powdered coffee. Kenya deserves better. Kenya is improving, this managemet is stuck in the past

    Stayed in July 2024

  • Reviewed: July 29, 2024

    10
    I enjoyed staying at your hotel
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 6 nights

    Nothing

    (1) Trust among the staff (2) The food especially the vegetables (3) The hospitality from reception to the kitchen

    Stayed in July 2024

  • Reviewed: April 28, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The area isn’t really safe at night

    Good value for money. Staff were extremely helpful and kind. They ensured the quality of our stay.

    Stayed in April 2024

  • Reviewed: February 16, 2024

    5.0
    Not good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    The air conditioning was terrible

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    Excellent hotel - don’t bother looking for anywhere else
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really but as minor comments, there was no mosquito net and whist the Wi-Fi was usually very good, it could sometimes be slow in the evenings.

    The staff make this hotel excellent. They are superb and so friendly. Special mention to Liz who was so helpful but the whole team were as well - I just didn’t get all of their names. All of the guys working there were amazing. The guys working in the attached restaurant were also very friendly. The room is a good size and the hotel is well located. It is possible to walk to the old town but take a tuk tuk which are cheap as the Mombasa heat is crazy. Bathroom good as well and the hotel has air con - super important in Mombasa.

    Stayed in January 2024

  • Reviewed: November 10, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the location, and the room

    I did not stay. Before I checked in, I looked at the room and found it below my expectations. So I opted not to stay there.

    Stayed in November 2023

Showing 1 - 25

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