Reviews of Sarova Stanley 5 stars
Corner of Kimathi Street and Kenyatta Avenue, Nairobi CBD, 00100 Nairobi, Kenya
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location and amenities and above all the genuine care of the staff made it an exceptional stay for us
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Dear Michael, Thank you for sharing your wonderful experience! It's great to hear that Shela turned out to be the perfect location for your stay and that you appreciated the amenities and the genuine care from our staff. We hope to welcome you back to Sarova Stanley in the future! Kind regards, Ronnie Kithinji General Manager
Dear Michael, Thank you for sharing your wonderful experience! It's great to hear that Shela turned out to be the perfect location for your stay and that you appreciated the amenities and the genuine care from our staff. We hope to welc… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewRooms were great and location was great. BUT it all about the people who work here. They genuinely care about our experience and how our stay can be the best possible One of us forgot to fill their prescription. It’s not a regular medication. We talked to guest services and she mobilized her staff (including a house doctor) and within one hour (1 HOUR) the medication was delivered to our door! It was incredible Second, I don’t eat red meat and I travel a lot so I eat a lot of chicken sandwiches. I kid you not the Thorn Tree Cafe on the ground floor has the best chicken avocado burger I’ve ever had! Made by Chef Danson and delivered to our table by Jackie and Victoria it is a dish you must, must try
Zero
Dear Michael, Thank you for your wonderful feedback! It’s heartwarming to know that our team made such a positive impact on your stay. We take pride in our service and are thrilled to hear that the support you received for your prescription and the exceptional meal at Thorn Tree Cafe contributed to your experience. Chef Danson, Jackie, and Victoria will surely appreciate your kind words. We look forward to welcoming you back in the future! Kind regards, Ronnie Kithinji General Manager
Dear Michael, Thank you for your wonderful feedback! It’s heartwarming to know that our team made such a positive impact on your stay. We take pride in our service and are thrilled to hear that the support you received for your prescription… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewHistoric Place but updated to todays needs.
The cot for our baby took a bit too long to be arranged even if It was confirmed in the reservation. Se
Dear Filippo, Thank you for sharing your thoughts. It's great to hear that you appreciated the historic charm of Sarova Stanley while also benefiting from modern updates. We apologize for the delay in arranging the cot for your baby, despite it being confirmed. Your feedback is valuable, and we'll work to improve our responsiveness in these situations. Kind regards, Ronnie Kithinji General Manager
Dear Filippo, Thank you for sharing your thoughts. It's great to hear that you appreciated the historic charm of Sarova Stanley while also benefiting from modern updates. We apologize for the delay in arranging the cot for your baby, de… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBeautiful property , room service great , best pizza I had since long time ( short rip and mushroom) ask for their barbecue sauce and you would thank me 😃 one of the comfiest beds I ever had during my travels lately .
Dear Essa, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the beautiful property, excellent room service, and our pizza. It's great to know that the bed provided you with such comfort during your stay. We hope to welcome you back to Sarova Stanley soon! Kind regards, Ronnie Kithinji General Manager
Dear Essa, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the beautiful property, excellent room service, and our pizza. It's great to know that the bed provided you with such comfort during your stay… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewThe best place to stay in Nbo. Thanks Susan Aete and Nyawira Wa Kamau
Dear Marjo, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us at Sarova Stanley. We'll be sure to pass on your appreciation to Susan and Nyawira. We look forward to welcoming you back in the future! Kind regards, Ronnie Kithinji General Manager
Dear Marjo, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us at Sarova Stanley. We'll be sure to pass on your appreciation to Susan and Nyawira. We look forward to welcoming you back in the f… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were amazing. Nothing was to much trouble. Breakfast great. Bed super comfortable
Dear Robyn, Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Sarova Stanley. It's great to know that our staff made a positive impression and that you enjoyed the breakfast and comfort of the bed. We look forward to welcoming you back soon! Kind regards, Ronnie Kithinji General Manager
Dear Robyn, Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Sarova Stanley. It's great to know that our staff made a positive impression and that you enjoyed the breakfast and comfor… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location. Historic hotel. Friendly staff. Thank you.
Dear Georgios, Thank you for your kind words! We're delighted to hear that you enjoyed the great location, the historic charm of Sarova Stanley, and found our staff to be friendly. We appreciate your feedback and hope to welcome you back soon! Kind regards, Ronnie Kithinji General Manager
Dear Georgios, Thank you for your kind words! We're delighted to hear that you enjoyed the great location, the historic charm of Sarova Stanley, and found our staff to be friendly. We appreciate your feedback and hope to welcome you bac… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBeautiful historic hotel with spacious rooms, friendly staff, good dining, and a central—but bustling—location in Nairobi.
The bathroom (the shower was in the bathtub) and the hairdryer could use an update.
Dear Juliana, Thank you for your positive feedback! It's wonderful to hear that you enjoyed the beautiful historic charm of Sarova Stanley, along with the spacious rooms and friendly service. We appreciate your suggestions regarding the bathroom amenities and will certainly take them into consideration for future improvements. We hope to welcome you back soon! Kind regards, Ronnie Kithinji General Manager
Dear Juliana, Thank you for your positive feedback! It's wonderful to hear that you enjoyed the beautiful historic charm of Sarova Stanley, along with the spacious rooms and friendly service. We appreciate your suggestions regarding the… Show more
Reviewed: 20 August 2025 · Stayed in May 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly helpful and always smiling , breakfast was more than l was expecting.❤️
Nothing l can remember 🙏
Dear Nganga, It's wonderful to hear that you had such a positive experience! The friendly and helpful staff truly make a difference, and we're thrilled that breakfast exceeded your expectations. We can't wait to welcome you back for your next visit! Kind regards, Ronnie Kithinji General Manager
Dear Nganga, It's wonderful to hear that you had such a positive experience! The friendly and helpful staff truly make a difference, and we're thrilled that breakfast exceeded your expectations. We can't wait to welcome you back… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBeautiful room, wonderful staff, great dining choices.
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Dear Michael, Thank you for your kind words! We're thrilled to hear that you enjoyed the beautiful room, wonderful staff, and great dining choices. Your feedback means a lot to us! Kind regards, Ronnie Kithinji General Manager
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewCharles, the concierge, was awesome!
Thank you so much for your kind words! We’re delighted to hear that Charles at the concierge made a positive impression during your stay. We'll be sure to pass along your compliments to him – it will mean a lot. We look forward to welcoming you back again soon!
Thank you so much for your kind words! We’re delighted to hear that Charles at the concierge made a positive impression during your stay. We'll be sure to pass along your compliments to him – it will mean a lot. We look forward to welco… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewClassical beautiful hotel. Caring friendly staff and beautiful food.
Dear Claire, Thank you for your kind words! We're thrilled to hear that you felt welcomed and cared for during your stay at Sarova Stanley. It’s wonderful to know you enjoyed the atmosphere, our friendly staff, and the food. We hope to welcome you back soon! Kind regards, Ronnie Kithinji General Manager
Dear Claire, Thank you for your kind words! We're thrilled to hear that you felt welcomed and cared for during your stay at Sarova Stanley. It’s wonderful to know you enjoyed the atmosphere, our friendly staff, and the food. We hope to … Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified review