Recensioni su Sarova Stanley 5 stelle

Dear Marco, Thank you for taking the time to share your review with us. We are pleased to know that you appreciated our central location and found the bed comfortable. However, we are very sorry to learn that your overall stay did not meet your expectations. Please accept our sincere apologies for the cleanliness concerns and the impression you received regarding the condition of the hotel. Cleanliness and guest comfort are very important to us, and your feedback has been shared with our housekeeping and maintenance teams for immediate improvement. We truly value your comments as they help us to enhance our services. We hope to have the opportunity to welcome you again and provide you with a much better experience in the future. Kind regards, Ronnie Kithinji, General Manager.

Dear Marco, Thank you for taking the time to share your review with us. We are pleased to know that you appreciated our central location and found the bed comfortable. However, we are very sorry to learn that your overall stay did not meet … Mostra altro

Dear Umberto, Thank you for sharing your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the discomfort you experienced with the room and for the misunderstanding regarding the municipal tax, which in this case was related to the early check-in charge. We regret if this was not communicated clearly and if our approach came across as unfriendly—this is never our intention. Your comments are very important to us, and we will be addressing them with our team to improve both our service and communication. On a positive note, we are pleased that you enjoyed our breakfast and food selection. We greatly appreciate your feedback and do hope you might give us another opportunity in the future to provide you with a much better experience. Kind regards, Ronnie Kithinji General Manager.

Dear Umberto, Thank you for sharing your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the discomfort you experienced with the room and for the misunderst… Mostra altro

Dear Stefano, Thank you for sharing your feedback. We're glad to hear you appreciated the location. We sincerely apologize for the cleanliness issues and the hot water inconvenience on your first day. Your comments will help us improve our services. Kind regards, Ronnie Kithinji General Manager

Dear Stefano, Thank you for sharing your feedback. We're glad to hear you appreciated the location. We sincerely apologize for the cleanliness issues and the hot water inconvenience on your first day. Your comments will help us improve… Mostra altro

Dear Joceline, Thank you for your kind words about Sarova Stanley! We're delighted to hear that you appreciated the warm welcome, daily cleaning, and overall organization. We sincerely apologize for the mix-up with your airport transfer but are glad to know that our team was able to address the situation with a complimentary transfer. Your feedback is truly valued, and we hope to welcome you back soon! Kind regards, Ronnie Kithinji General Manager

Dear Joceline, Thank you for your kind words about Sarova Stanley! We're delighted to hear that you appreciated the warm welcome, daily cleaning, and overall organization. We sincerely apologize for the mix-up with your airport transfer… Mostra altro

Dear Stefano, Thank you for sharing your feedback. We’re glad you enjoyed the spacious room and fabulous breakfast. We’ve noted your thoughts on the lighting and shop effect, and we’ll consider them as we strive to enhance our guest experience. We hope to welcome you back soon for another enjoyable stay. Kind regards, Susana Aete

Dear Stefano, Thank you for sharing your feedback. We’re glad you enjoyed the spacious room and fabulous breakfast. We’ve noted your thoughts on the lighting and shop effect, and we’ll consider them as we strive to enhance our guest experie… Mostra altro

Dear CI, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our central location and found your room spacious and comfortable. We do understand your comments regarding the bathroom size and the hotel’s style. Our hotel maintains a classic design that some guests find charming, though we recognize that tastes can vary. Your input is valuable as we continue to enhance our guest experience, and we hope to welcome you back for an even more enjoyable stay in the future. Warm regards, Emmaculate

Dear CI, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our central location and found your room spacious and comfortable. We do understand your comments regarding the bathroom size and… Mostra altro

Greetings from Sarova Stanley, Thank you for making us your preferred hospitality partner on your recent visit to Nairobi and for sharing your experience. It is motivating that you found our rooms spacious, beds comfortable and loved the exchange bar with a colonial flavor. We have noted to improve on the service in our restaurant. We look forward to welcoming you back. Kind regards, Susana Aete

Greetings from Sarova Stanley, Thank you for making us your preferred hospitality partner on your recent visit to Nairobi and for sharing your experience. It is motivating that you found our rooms spacious, beds comfortable and loved the ex… Mostra altro