Reviews of Severin Safari Camp 4 stars
Tsavo West National Park , 82169 Tsavo West National Park, Kenya
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Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe experience of coming close to the game next to the dining area was phenomenal.
I think it should be made clear upon booking that the park fees are not included. To consider that park fees are charged per day, the amount payable by non residents in relation to the costs per day in comparison to accommodation is exorbitant.
Thank you for your fantastic feedback, Koshane! We're thrilled to hear you enjoyed the close encounters with wildlife. We appreciate your suggestion regarding park fees and will work on improving our communication. Your insights help us enhance the experience for all our guests!
Thank you for your fantastic feedback, Koshane! We're thrilled to hear you enjoyed the close encounters with wildlife. We appreciate your suggestion regarding park fees and will work on improving our communication. Your insights help us enh… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe location is wonderful, we loved staying in a park without fences and very close to animals, amazing experience
The kitchen in the Banda is a bit small
Thank you for your feedback, Massabo! We're thrilled to hear you enjoyed the unique experience of staying close to nature. We appreciate your thoughts on the kitchen size and will certainly take that into consideration for future improvements. Hope to see you back for more adventures!
Thank you for your feedback, Massabo! We're thrilled to hear you enjoyed the unique experience of staying close to nature. We appreciate your thoughts on the kitchen size and will certainly take that into consideration for future improvemen… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe staff at Severin was amazing, all very kind-hearted and friendly. From the operational manager to the cook and the drivers, they will make your stay unforgettable. The landscapes are great and you will be able to spot wildlife like zebras and giraffes during dinner or from your bedroom.
Thank you, Janna! We're thrilled to hear you had such a wonderful experience with our team and enjoyed the stunning landscapes and wildlife. Your kind words motivate us to keep providing unforgettable moments for our guests. We look forward to welcoming you back!
Thank you, Janna! We're thrilled to hear you had such a wonderful experience with our team and enjoyed the stunning landscapes and wildlife. Your kind words motivate us to keep providing unforgettable moments for our guests. We look forward… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewLocation amazing. Stayed in the Bandas and they were amazing. Alpha was exceptionally helpful.
Nothing
Jambo Anne, thank you for the fantastic rating! We're glad to see that you're satisfied with your experience. Your support means a lot to us, and we look forward to continuing to meet your expectations!
Reviewed: 17 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in September 2024
Verified reviewMagic place! Many animals can be spotted while having breakfast or dinner (just at a few meters!).
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewGreat location we stayed in self catering. The staff lit a fire every night(2) for us. Good spot for seeing animals.
The lighting in the room could be a little better.
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewThe room and the bathroom are really nice and well furnished. It is inside the park. The guy attending the room was extremely nice and kind. The room has access to a kitchen (if you don’t have meals in the rate it is pretty expensive to eat at their restaurant)
It is detached from the main structure (reception, pool, restaurant) and it is not allowed to walk back and forth. The receptionist was not very kind during the check in process.
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewService was good and friendly. It was good to meet some of the staff after 15years.
Food and drinks are overpriced.
Hello Elizabeth, Thank you for reaching out to us concerning your safari. We have taken note on both the positive and negative feedback. Please note our prices are fair as we offer a 4 course menu and where we get our food items is over 200km from the Camp. Sincerely, Severin Safari Camp
Hello Elizabeth, Thank you for reaching out to us concerning your safari. We have taken note on both the positive and negative feedback. Please note our prices are fair as we offer a 4 course menu and where we get our food items is over 200… Show more
Reviewed: 3 August 2024 · Stayed in August 2024
Verified reviewWe had a tent. It was stunning. There were even 2 yoga mats in the tent to use. We heared the lions at night and many more animals. Super adventerous. The staff helped zipping up the windows at night. Surrounding, lodge, fireplace, bar, restaurant, pool area, all the lights at night etc. absolutely stunning. The beautiful Massai walk you to the room at night. We loved our stay. I would def. come back. (Fyi at the park gate tsavo west, the system to pay the park fee does not always work, they dont take cash and let you wait)
One person at the reception and at the bar were rude. For kids it would be good to offer snacks the whole day (as snacks on the room are forbidden because of the monkeys which makes sense)
Hello Sybill, It was a pleasure hosting you at our Camp.We are thrilled by the stunning positive comments concerning our property and the services. We are truly sorry about the rude staff, we just wished you would have notified of this issue with the management immediately so that we deal with it accordingly. As for the slow or sluggish payment at the gate, please raise your concerns at the Kenya Wildlife Services who will be able to help on their end, we are also doing the same from our side in regards to getting them speed up the payment process for our clients. Sincerely, Severin Safari Camp
Hello Sybill, It was a pleasure hosting you at our Camp.We are thrilled by the stunning positive comments concerning our property and the services. We are truly sorry about the rude staff, we just wished you would have notified of this issu… Show more
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 July 2024 · Stayed in May 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewIt was our fifth time to stay at Kitani Bandas and we will definitely come back. The houses are simple, but very clean and well equipped. You miss nothing!
Hello Birgit, It was a pleasure to have welcomed you back to our Kitani Bandas. We are extremely happy to welcome you back any time as always. Thank you for the positive feedback and for having a great time with us.Sincerely, Severin Safari Camp.
Hello Birgit, It was a pleasure to have welcomed you back to our Kitani Bandas. We are extremely happy to welcome you back any time as always. Thank you for the positive feedback and for having a great time with us.Sincerely, Severin Safari… Show more
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewPerfect location in the park, friendly and helpfull staff. Good food, while eating in the restaurant you can view Some animals
If you drive yourself to the park, in wet season in can be tricky and not recommended if you don,t have a desent 4x4 car
Hello Neil, Thank you for your positive feedback about the meals and the location.Unfortunately, the roads are under KWS hence we cannot do anything to improve the situation during the rainy season. We believe we would have had more than 8.0 ratings if it wasn't for the roads ;) Thank you and looking forward to welcoming you back during the dry season for the best experience. Sincerely, Severin Safari Camp
Hello Neil, Thank you for your positive feedback about the meals and the location.Unfortunately, the roads are under KWS hence we cannot do anything to improve the situation during the rainy season. We believe we would have had more than 8.… Show more
Reviewed: 2 April 2024 · Stayed in April 2024
Verified reviewDear Roy, Greetings from cloudy Tsavo. We really had a great time accommodating you. It was a pleasure. Thank you for your review. Sincerely, Severin Safari Camp.
Reviewed: 2 March 2024 · Stayed in February 2024
Verified reviewThe place was great, perfect service, tasteful, good food. Excellent driver and management. Nice spa, incredible massage. Lots of different activities. Perfect value for money.
Wifi did not work most of the time. Some of the staff were little less motivated than others.
Good Morning Barbora, Thank you for getting back to us concerning your safari experience. We are happy to have received your feedback. We have taken note on the WiFi issue and staff motivation and looking forward to rectify the problems. Sincerely, Severing Safari Camp
Good Morning Barbora, Thank you for getting back to us concerning your safari experience. We are happy to have received your feedback. We have taken note on the WiFi issue and staff motivation and looking forward to rectify the problems. S… Show more
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewPerfect spot in the park, very cosy at the main camp, great night game drive
Food was very expensive and we always had to take a whole 4 course menu, communication between the stuff members was lacking (we had to confirm the same thing multiple times with different people)
Greetings Jana, We pleased to have received you feedback. Our food prices are high due to the increased prices on the food items and the transportation from the cities to the Camp. As for our communication problems, we have taken it highly and we are working on improving our communication skills for better customer service. Sincerely, Severing Safari Camp
Greetings Jana, We pleased to have received you feedback. Our food prices are high due to the increased prices on the food items and the transportation from the cities to the Camp. As for our communication problems, we have taken it highly … Show more
Reviewed: 17 February 2024 · Stayed in February 2024
Verified reviewGreat place to stay at Tsavo west NP. The restaurant and the views of the water hole are amazing. Good service, and Best quality of products served in the restaurant.
A litle tricky to have the Keys of my cabin, but finally I got It.
Hello Sergio, Thank your for your feedback. It was a pleasure hosting you. We wish you all the best and looking forward to seeing you soon. Sincerely, Severing Safari Camp
Reviewed: 31 January 2024 · Stayed in January 2024
Verified reviewWe spent 4 wonderful days in this hotel. It was a brilliant place to rest after the earlier safari. We stayed in a tent which was very well decorated. We liked very large beds. The camp is extremely quiet, wild animals ( elephants, zebras ect.)approached the tents and the restaurant almost every day! There is no fence, but it is very well protected. Very good food, which is not so common in this type of places. Bravo to the cook! The entire team is extremely nice and helpful! Very nice swimming pool. We really recommend this place, specially that is not very very expansive:))
some shower renovation in the tents maybe?
Hello Ewa, Thank you very much for taking your time and sharing your safari experience with us. We are mostly happy to have made your stay beyond imagination. We appreciate all the compliments about our services, property and suggestion.(We are doing our final renovation and the showers as part of the task.) Thank you and hoping to welcoming you back. Sincerely, Severin Safari Camp
Hello Ewa, Thank you very much for taking your time and sharing your safari experience with us. We are mostly happy to have made your stay beyond imagination. We appreciate all the compliments about our services, property and suggestion.(We… Show more
Reviewed: 29 January 2024 · Stayed in January 2024
Verified reviewIt was extremely beautiful location, maybe it was just bit too long drive from the national park gate to the property, but it was worth it! Pure nature! No screens, no other sounds. Just meet the nature!
The price of the stay DOES NOT INCLUDE quite expensive national park fees. We had 2 nights and need to pay over 200 USD additionally for the national park fees…
Good Morning Tauri, Thank you very much for sharing your feedback concerning your stay with us. We are happy to have accommodated you. We appreciate the positive feedback. It's so unfortunate that the park fees are Kenya Wildlife Service responsibility and the Camp has nothing to do with it. These are paid to KWS to all camps/lodges/campsites within the parks or reserves. Thank you and hoping to welcome you back. Sincerely, Severin Safari Camp
Good Morning Tauri, Thank you very much for sharing your feedback concerning your stay with us. We are happy to have accommodated you. We appreciate the positive feedback. It's so unfortunate that the park fees are Kenya Wildlife Servic… Show more
Reviewed: 27 January 2024 · Stayed in January 2024
Verified reviewWe stayed in the less luxurious but cheaper Bandas and that was excellent choice. We had Giraffes walking 3 m from our terrace. The kitchen had all needed for self catering, including a fridge. The dinner at the lodge (not included) was exceptional. The pool (included) was a heaven after a long Safari day.
Many mosquitoes at the Bandas and windows without mosquito nets.
Hello Alexander, It was a pleasure to have you here. We really appreciate your feedback concerning your stay with us. In regards to the mosquitoes, we just had an unpredictable heavy rain season which made the grass so tall and water is available everywhere. Which means the breeding ground for mosquitoes. Just to let you know, we just had the fumigation team to eradicate the mosquitoes recently. Thanks and looking forward to welcoming you back. Sincerely, Severin Safari Camp
Hello Alexander, It was a pleasure to have you here. We really appreciate your feedback concerning your stay with us. In regards to the mosquitoes, we just had an unpredictable heavy rain season which made the grass so tall and water is ava… Show more
Reviewed: 18 January 2024 · Stayed in January 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewThe Banda's were very nice and cosy with nice beds, bathrooms and great mosquito nets. The kitchen was also well equipped and Cosmos took good care of us. The swimming pool was great.
The staff at the reception weren't very helpful or informative and it was not easy to find especially as many roads leading to the camp were flooded