poor quality-price ratio

Stayed in August 2025

Would appreciate it more if given a room on the upper floor.

Beautiful pool by the ocean. The environment is fabulous. The service is very hospitable. Music is terrific every Sunday. Saturday there is Karaoke night and the buffet food is always amazing.

Stayed in July 2025

The tea variety was very limiting. General Cleanliness of the spa to be improved.

Very good sumptuous food. I could tell the chef curates all the recipes to a wonderful menu. Fresh food daily. Something new to look forward to.. The best dinner buffet. Rooms were clean. Amisi at the front desk was fantastic and very warm. The CEO Mr. Paul, always walking and checking on guests was just awesome. Generally the staff were all very friendly

Stayed in July 2025

This is a hi quality resort. Perfect for a few days relaxation.

Stayed in May 2025

horrible services: the receptionist is very rude, also restaurant staff members were very slow. I was quite upset given the price of the hotel. Additionally, I left my towel near the pool zone and during check out the receptionist in passive aggressive way told that they can’t find the towel. I assume it is not my problem that staff members don’t speak to each other.

great location and great food and nice facilities

Stayed in March 2025

Food was just ok. I wanted quiet but it felt too quiet.

Rooms were comfortable. Pool and spa are great.

Stayed in February 2025

Clean, great pool, Friendly team

Stayed in February 2025

A bit expensive

Great place with good staff

Stayed in January 2025

There was a problem with the AC in our room, in that it kept tripping the MCB. They were unable to fix it and it made the room hot at night. The crows snatch food from unattended plates and tables.

The resort is quite comfortable offering a good place for relaxation. The beach is clean and wide with calmer water unlike in south coast. The staff is friendly, respectful and helpful. It's a wonderful place for holidays. The swimming pool is a site to behold.

Stayed in January 2025

The rooms and the swimming pool as well as the private beach

Very nice ambience. Swimming pool is great and the property has a great private beach.

Stayed in October 2024

Nothing

The room we had was spacious and very comfortable. Lovely surroundings peaceful and relaxing. The staff were very friendly and helpful. Would come back again.

Stayed in October 2024

The hotel is very good and the staff very friendly. The garden is perfectly kept, as well as the pool. The SPA is fantastic.

Stayed in July 2024

Nothing

The overall property is beautifully made and quiet, perfect for family and relaxing

Stayed in June 2024

pool sometimes was not super clean and the beach is not the best place to chill

Views and food were amazing

Stayed in November 2023

The location was bit far from either Mombasa or Malindi.

Room was very clean and new, with fully air conditioning and bathtub. Pool was huge and clean. Spa was well equipped and good service with affordable pricing compared to Nairobi. Choice of wine was also nice.

Stayed in October 2023

It would have been good to see more variety at dinner. We were on a half-board basis and although it was not a huge variety the food was good. Note there were however other items a la carte during the day if required.

Beautiful hotel with excellent staff who were very helpful and always tried to address guests by name. The staff always attempted to provide a 'personalised service' to guests and seemed to remember what people enjoyed or liked. Specially liked the pool with direct access to the beach. Our suite was beautiful and exceeded our expectations.

Stayed in October 2023

Our shower didn't run hot water, but that can always be fixed. 😊

Friendly staff From the security personnel to front desk, especially Salome and Anne, to the waiters such as Dennis. Everyone was nice. It was also not too crowded.

Stayed in August 2023

beach has lots of seaweed, difficult to walk there

direct access to pool from apartment (this is unique, do not know any other place with this feature in the area); very good breakfast, dinner

Stayed in June 2023

description was not 100% clear during booking, what is included (half pension)

a bit outside, quiet, at ocean front; real good food; direct access to pool from apartment; there is a very nice beach restaurant with bird's nest :-) in walking distance

Stayed in February 2023

food could be fresher and my room’s waterfall shower wasn’t working.

Beautiful property, great spa and very comfortable bed.

Stayed in November 2022

A la carte menu orders took too long sometimes up to 1.5 hours, drink given at dinner comes at an extra cost and isn’t part of the package

It was clean, has an amazing Spa 😃, staff are helpful and polite, has a truly relaxing environment that’s generally quiet, clean beach

Stayed in December 2022

The cats were too many and one jumped on the table. The stima should stay on all the time.

We loved that the pool was amazing and the beach was nearby. The staff was great too.

Stayed in December 2022

The breakfast options can be better. The WiFi wasn't great and could hardly transmit audio and video calls.

The breakfast wasn't exactly great. Very limited options to pick from. Location is okay except for the fact that it further stresses anyone thats been on a long journey given the distance from Mombasa Airport. Its however the perfect get away spot.

Stayed in August 2022

I stayed at Silver Springs in Watamu from Wednesday to Saturday and had specifically booked a sea view room, which was confirmed in advance. Unfortunately, upon arrival, I was not given the sea view room I had reserved — with no explanation or effort to rectify the issue. While the property itself has a lovely location and the ambiance is relaxing, this oversight really tainted the experience, especially since the view was a key reason I chose this hotel. Service and communication around the issue could have been better. I hope management takes future bookings more seriously and ensures guests receive what they’ve paid for.

Spa and food

Stayed in May 2025