Sadly the swimming pool was not available.

The staff especially Elizabeth, were very welcoming. Nothing was too much trouble. The room was very good with 2 large beds for myself and my daughter. We were allowed to book in early as our flight arrived early in the morning. We were able to stay until our early evening flight. The breakfasts were very good with plenty of choice. We had some evening meals there and they were excellent. The bar area provided a lovely view of evening sunsets. It’s not far from the Impala Sanctuary - we walked there. The taxi driver, Gideon, who picked us up when we arrived, was helpful and took us to various places on other days.

Stayed in August 2025

Nothing

Great location and spacious rooms

Stayed in August 2025

We had hope to swim, but the pool was under maintenance

This is a really nice place, with such lovely staff. I stayed here for work and my son joined me. They took such wonderful care of him, when I was out for work

Stayed in July 2025

Nothing. Everything was perfect.

The service: all the staff were attentive to our needs and requests. Special shout out to Roseline from housekeeping. The hotel is generally beautifully designed. The bathroom is spacious, with a huge shower with hot water. There is also a large bathroom mirror, a toilet and a bidet. Shower gel, soaps, comfy room slippers are provided. The room is huge the bed was comfortable. They provide a desk where one can work from, a make up table and mirror, and a sitting area with 2 comfy seats where you can snuggle as you watch the tv or read a book. You can make your tea/coffee in the room as a kettle is provided. A mini fridge An ironing board and an iron are provided. They also provide laundry services. Restaurant: Loved the ambience They make fresh juice when you place the order Out dinner of tilapia, ugali and local vegetables was delish😋 Breakfast had varied food items. Loved it!

Stayed in July 2025

The hotel is beautiful and the suites are large and comfortable. We loved our stay and we will be back😊

Stayed in June 2025

The bathtub had pooor drainage

exceptional service

Stayed in May 2025

The check out process was rather slow and they had to share the invoice online.

The room was very spacious and comfortable. Towels were also extra clean.

Stayed in May 2025

No hot water for several days due to broken pipe. Should have fixed the problem sooner. I do appreciate, however, that the hotel apologized and allowed me late checkout as a complimentary gesture for my cold showers

Excellent big room and location

Stayed in April 2025

Breakfast was below average for this price range.

Security was good and it has an old world charm. Great spa and nice pool area.

Stayed in May 2025

First room had a leaking A/C with a wet towel on the floor. We asked for a new room and got it. Mosquitoes in room. Nets in room but poor Velcro attachments so gaps. Water takes several minutes to warm up.

Location. Quiet. Relaxing lounge area. Left some IT equipment behind - got a Whatsapp informing of this. Honesty +++.

Stayed in May 2025

My room was near the pool and it was really loud when they cleaned the pool and the music at the pool was also too loud. One of the days during breakfast, the cook making omelettes was a no show.

Great location near the lake and near WestEnd Mall. Clean facilities.

Stayed in December 2024

The AC did not work all the time, it can get really hot in the room and the bathroom didn’t look very clean.

The hotel is located in a quiet part of Kisumu, but still close to the center.

Stayed in November 2024

The shower cabin had mold on the corners, you could tell it was cleaned but they didn’t have the proper cleaning materials for the corners. The pool doesn’t have a guard, it is written in a wall that isn’t easy to see, so be careful. I wish there was cold milk served at breakfast.

Perfect quiet location, very welcoming security and colleagues, very clean, very chic. Good breakfast Nice rooms Comfortable Beds

Stayed in October 2024

nothing

The hotel is good and in good location, very clam and clean with good staff

Stayed in October 2024

Nothing worth reporting about. One feedback: It would feel nice if client was asked before changing his/her drink to another motel costly one ☺️

The hotel is undergoing some minor renovations and is in good condition. Location in the garden-like neighbourhood with a view to Lake Victoria were reasons I chose the hotel.

Stayed in September 2024

The AC did not work well and the room got quite warm in the night.

The location is excellent. In a quite serene place. The breakfast was excellent with a wide variety of all types of food and fruits.

Stayed in September 2024

There was no power/electricity when I arrived.

Location was nice.

Stayed in September 2024

In future the property should inform guests of construction or renovations that will be noisy and affect things such as electricity supply.

Breakfast as usual was awesome. The staff are very friendly and helpful. The room was spotlessly cleaned the whole time I was at the property. The property was very clean and tidy.

Stayed in September 2024

the hotel was being renovated and there was an issue with electricity. The power was out for a bit but finally came back with the generator. WIFI was weak and didnt stay connected.

The location is lovely, nice view of the lake, easy to get to and not in the busy area of town. Dinner was great. Breakfast was good - great juice, fruit and eggs to order.

Stayed in September 2024

the staff was very friendly, facilities are clean.

Stayed in September 2024

The hotel was under renovation when we were there, and there were often work crews in three different areas at a time, hammering, sanding, painting, and carrying materials through. I'm sure it will make the place even better in the end, but it was a bit disruptive. In order to get hot water in the shower, we were told to run it for four minutes, which I find a terrible waste of a precious resource. There were a couple little things that didn't work in the room, like a cabinet that wouldn't stay closed or a bathroom door that swung open with a bang when not latched. The room wasn't set up for two people when we arrived (even though there were two people on the reservation) and there was no wifi access in the room until the IT guy came and installed a repeater.

The staff were generally fantastic, from Dennis and Linet at the front desk to Bruce the bellhop to Celine at the restaurant. They always wanted to help and make our stay as memorable as possible. The room was beautiful and comfortable and equipped with pretty much anything you could hope for in a hotel room. The mosquito net on sliders around the bed was practical but also romantic. The air-conditioning worked perfectly. The pool was usually clean and inviting us to swim every day. Maureen at the spa took her time to do an excellent job on every treatment. There were a lot of great spaces to sit and hang out, so spending a day recharging in the hotel wasn't boring.

Stayed in August 2024

The hotel needs a paint job here and there

Good food, large rooms, friendly staff

Stayed in July 2024

They need to improve on the food quality.

The staff were very welcoming. Felt very comfortable. The rooms were very spacious! Loved it! The location was also convenient, easy to find and very quiet.

Stayed in July 2024

The pool is old and cold. somethings in the room needs renovation

Breakfast was great, Coffee was also great. The property is located at a quite place with 24H security service. Not in the city but near the city. The area ist also safe. Elisabeth was so helpful since we had an issue with our booking. Thanks once again. The owner kept assisting with any request. Alfred from the Restaurant met our wishes thanks.

Stayed in April 2024

The first day breakfast was ok. They just need to work on the breakfast was not too good every day. But I'm glad they offer it.

I liked the staff and how quick they responded to any issue. They made our stay so nice we can't complain. The rooms were very specious, and the bathtub was a plus for me. Very good place and location too away from the noise but supper close to the city too.

Stayed in March 2024