Reviews of Regency Stays
30100 Kisumu Road, Eldoret, Kenya

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewA very beautiful house and compound. Loved it.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewCommunication with the host was good, the house was clean and neat, securing so good and easily accessible from town., My expectation was met.
Thank you very much for the kind words, we’re glad you enjoyed your stay and hope to see you again soon.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThe house was clean and beautiful!More so the host was superb
Thank you Mike, it was my pleasure hosting you!
Reviewed: 8 December 2024 · Stayed in November 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewVery clean and comfortable apartment and easy transportation distance to town. Check-in and communication with the host was easy.
Reviewed: 31 May 2024 · Stayed in April 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewPerfect location and well furnished apartment
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewVery friendly and helpful staff/ management
I made my booking in dollars (140$) but when I got there, I had to pay in KSh hence amounting to 175$ instead..apparently due to rates which dropped since my booking period. I think guests should be informed of such possibilities in advance for transparency purposes
Reviewed: 8 March 2024 · Stayed in March 2024
Verified reviewA good quiet location super clean host was on hand to assist with any queries and extremely polite and professional
All good
Reviewed: 5 February 2024 · Stayed in February 2024
Verified reviewI liked the 2nd room it was spacious and nice, and the location was also a lot better.
1. Location 1 not to nice 2. Clients from other countries to be told how the hot water works on arrival. 3. Location 2 floor needed to be washed. 4. Address and wifi pin (Street address) to be put on paper in the flat so that tenant do not need to phone arround, as placing food orders is then a disaster
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewThe host was very nice and available. The house was easily accessible to the city.
Reviewed: 26 December 2023 · Stayed in December 2023
Verified reviewThe property is well maintained and very cosy.
Reviewed: 8 December 2023 · Stayed in December 2023
Verified reviewReviewed: 3 December 2023 · Stayed in November 2023
Verified reviewReviewed: 13 September 2023 · Stayed in August 2023
Verified reviewReviewed: 25 August 2023 · Stayed in August 2023
Verified reviewReviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 2 April 2023 · Stayed in March 2023
Verified reviewReviewed: 31 March 2023 · Stayed in March 2023
Verified reviewit’s description is accurate or even better
The fact that my stay was too short.
Reviewed: 5 March 2023 · Stayed in February 2023
Verified reviewReviewed: 4 March 2023 · Stayed in February 2023
Verified reviewThe host was so welcoming, it's a homely place to be.
The plastic cups,you can do better
Reviewed: 26 February 2023 · Stayed in February 2023
Verified reviewI loved how everything was put together. from the furnishings to the lighting and the equipped kitchen. The host was also very communicative.
I could have wished to extend my stay but she had another booking.