Reviews of Sunstar Hotel Nairobi 3 stars
Garden Estate Rd, Nairobi, Kenya, 00100 Nairobi, Kenya
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified reviewThe meals are nice
The towels are dirty and old. The sink, it at mess
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewThe hotel reception staff were courteous and welcoming.
Unfortunately, the bathroom was not well-maintained; there were noticeable stains, dirty walls, and slippery floor tiles, making it quite unsafe.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewGood location for late arrival at JKIA and early departure next morning by road north.
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewNegociable pricing, flexibility in booking
Electronic devices especially for mosquitos
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewI loved the way the room was decorated,quite amusing to be honest. The staff were chilled and generous not to mention how good their hospitality was. The room was comfy and awesome, quite good to spend your private moments with your partner 😉
The toilet was stained,and the bathroom door was broken,
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 December 2023 · Stayed in December 2023
Verified reviewReviewed: 24 November 2023 · Stayed in October 2023
Verified reviewReviewed: 5 November 2023 · Stayed in November 2023
Verified reviewJust the staff
The pictures and location on Booking.com were both misleading. I thought I was going to stay in Westlands, but the hotel turned out to be in Garden Estate road. This was a complete misrepresentation of what I expected and hence I wasn't pleased. The rooms in the picture were different from what was on the ground.
Reviewed: 13 May 2023 · Stayed in May 2023
Verified reviewReviewed: 29 March 2023 · Stayed in March 2023
Verified reviewReviewed: 28 March 2023 · Stayed in March 2023
Verified reviewReviewed: 25 March 2023 · Stayed in March 2023
Verified reviewSome of the facilities in the room need repair. Also, the table in the room is not comfortable for working.
Good weather and hospitality
Reviewed: 5 March 2023 · Stayed in March 2023
Verified reviewGenerally the hotel is good with hospitable staff
The bathroom tiles are too slippery and can easily cause fall accident There was too much noise during night
Reviewed: 19 February 2023 · Stayed in January 2023
Verified reviewThe breakfast was basic but good value for money.
The bathroom floor is very slippery and the water from the shower area runs to the toilet area which poses a risk of falls. The sink was discolored (could do with a replacement).
Reviewed: 17 February 2023 · Stayed in December 2022
Verified reviewReviewed: 16 February 2023 · Stayed in February 2023
Verified reviewReviewed: 8 February 2023 · Stayed in January 2023
Verified reviewNothing
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