Reviews of The Ark Lodge 5 stars
Aberdare National Park, 00100 Nyeri, Kenya
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewA great, must-do location with friendly, professional staff, well organised and we saw lots if wild animals. Thanks for the wonderful experience!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewStaff were all friendly and helpful.
Reviewed: 4 August 2025 · Stayed in June 2025
Verified review24x7 access to the salt lick overlooks & hide was spectacular. Rustic digs but great vibe and value.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewEvery thing, especially the Familes of Elephants and the comfortable bed, and incredible choices of food
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewThe location is fantastic! It's an unforgettable experience to see elephants, hyenas, buffalos, impalas, warthogs and other animals so close by. The place is very charming.
Acoustics are not great and can affect sleep. My room was also quite chilly (staff brought hot water bottles though)
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe animal encounters were amazing. All the staff were great but Christine was incredible - I would have to say she was the best staff member I have ever experienced in any hotel across the world.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThis is the place to be for watching the animals all night. Moreover, everything is well organised. Food is good and staff so friendly and helpful. I adored it
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe animal viewing was suburb. All the staff were great but Christine was incredible - I would have to say she was the best staff member I have ever experienced in any hotel across the world. She was so helpful in organiising things, always caring about us, always smiling and engaging with us and even referred to as Auntie by our 5 year old daughter.
The location is cold at night but the hot water bottles for the bed was appreciated by my wife.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAnimals Coziness Closeness to animals to watch behavior Bird feeding time
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe facility is very peculiar and the staff super nice, kind and knowledgeable
We booked a king room for higher price but seems all room have same size. So not sure why on booking.com there's the option of choosing queen /king room at higher cost if then they are all the same size.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGood
Shower cubicle too small
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewLocation. Staff were great. Good selection of drinks.
There was some loud noise coming from the plumbing which went on during the night.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewThe environment is magnificent, the experience is worthwhile, and the attempt to point people at behaving themselves is a great initiative, be it with room for improvement
The procedure at the gate, not only the extra cost but the hassle, took us more than an hour to get into the park. That could be included, to avoid the process and the payment
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewGood location. Good old school feel without being run-down.
Booked and paid for two kings and got two cabins.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewThe location. The areas to observe the animals. The tea and coffee available almost at all times. The lecture by the manager about this site and the animals was very interesting and the daily bird feeding is also a plus
The activities are extremely expensive. There is no price chart anywhere and it seems prices are arbitrarily (and even abusively) set by the person in charge. The car that brought us to the activities was very very old and we had to rush to see the waterfalls as the car could not make it to come back if it rained. When going for a hike the car could not arrive to the parking, thus we hiked for 2 hours more than planed. This would not have been a problem but for the time to come back, we should have been told this prior to palm the departure time. At check in we indicated we are vegetarian. However the first lunch box was not vegetarian. On the departure day they refused to give us a free lunch to compensate for the missing one. All in all one feels they want to take as much money as possible from you.