Reviews of The Avid Hotel
Mombasa-Nairobi Highway, 80304 Voi, Kenya
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGood breakfast, nice pool
Receptionist made mistake during payment. Although I told her, she insisted. Then she started arguing about 10 KHS. Actually, she was using a wrong, unfavourable exchange rate.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was okay and the location was convenient - very close to Voi town and sorroundings. The staff are friendly and facility is clean.
Limited selection at breakfast especially to someone who prefers healthier options. The Wifi quality & speed can be improved especially at the rooms.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat place, friendly staff and good food!!
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewBreakfast was good. The buffet had decent variety and there was a chef present to make egg to your preference. Staff were very polite and helpful.
The shower was cold. The wait when food was ordered was too long. Pillows were not comfortable.
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewThe staff are wonderful, always saying hi from the lady at the gate to the waiters. Lovely people they are.
There were a lot of insects, might be the season I travelled but it was nothing within the control of the hotel.
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewNear to the Mombasa Rd Breakfast was ok Bed was comfortable
Restaurant meal took more 1.5 hours until it was served Loud during the night
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in October 2024
Verified reviewFriendly and helpful staff. The place was clean and close to Voi station.
Hi Julia, thank you for your feedback. We're glad you enjoyed your stay with us and we hope to welcome you back.
Reviewed: 9 November 2024 · Stayed in October 2024
Verified reviewVery clean, quiet, spacious rooms, lovely staff, great food with HUGE portions.
Breakfast was always late, service took a lot of time.
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 September 2024 · Stayed in August 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewIt was ok, however,they should have more variety and also cater for guests who are late for breakfast
The noise as it is near the road and railway
Hello Mercy, Thank you for your feedback. We're glad you had an overall good experience with us. We appreciate your suggestions and we will look into ways to improve in these areas. While the noise is something beyond our control, we hope to welcome you back in a more comfortable room next time. Again, thank you for choosing to stay with us.
Hello Mercy, Thank you for your feedback. We're glad you had an overall good experience with us. We appreciate your suggestions and we will look into ways to improve in these areas. While the noise is something beyond our control, we h… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in June 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe ease of location especially on a short notice booking
Still new so not yet well established
Hi Hinga, Thank you for choosing to stay at The Avid Hotel and for taking the time to share your feedback with us. We're delighted to hear you enjoyed your stay! We are currently making some enhancements to our facilities to provide an even better experience for our guests. We appreciate your understanding and patience during this period and hope to welcome you back soon to enjoy the improvements.
Hi Hinga, Thank you for choosing to stay at The Avid Hotel and for taking the time to share your feedback with us. We're delighted to hear you enjoyed your stay! We are currently making some enhancements to our facilities to provide an … Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewThe hospitality,food and rooms were exceptional. A perfect good place to enjoy the weekend and catch some swimming fun too in a very cool place.
Occassional passing train noise but was just a little.
Dear Kimbariga, Thank you for sharing your experience with us. We're delighted to learn that you enjoyed your stay at The Avid Hotel and we hope to welcome you back again.
Reviewed: 26 April 2024 · Stayed in March 2024
Verified reviewRoom was spacious. Good customer service. Fair prices
Bathroom layout wasnt great. Many insects(not hotels fault). Food took long at dinner
Reviewed: 20 April 2024 · Stayed in March 2024
Verified reviewReviewed: 8 March 2024 · Stayed in March 2024
Verified reviewFriendly staff. Nice little pool. Clean. Fair prices. Good stopover.
Hello Enrico! Thank you for your positive feedback and for choosing The Avid Hotel. We're glad we were able to give you a wonderful experience. Looking forward to welcoming you again.