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  4. Reviews of The Beach House by Maasai

Reviews of The Beach House by Maasai

Mount Kenya Road, 00100 Mombasa, Kenya

#17 of 27 B&Bs and inns in Mombasa

Guests' Choice

Review Score

Based on 39 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.0

  • Free Wifi

    6.7

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Showing 1 - 25

  • Reviewed: August 21, 2025

    9.0
    Totally enjoyable and great value for money
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    It was very, very enjoyable. Great value for money and totally worth it. Would definitely stay there again

    Stayed in July 2025

  • Reviewed: July 28, 2025

    7.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The Property was nice. Just a few adjustments and they are good to go

    Stayed in July 2025

  • Reviewed: July 11, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Soap was provided only once, room was not cleaned when i was there.

    I liked the room. The bed was spacious and comfortable. Air con worked well, water pressure was good.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Cheap and lovely hotel right beside the beach.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 10 nights
    • Submitted from a mobile device

    It has not good WiFi.

    The Beach House by Maasai offers an unbeatable oceanfront experience. It’s just about 150 meters from the water, i loved the soothing sound of the waves, beautiful sunsets, and the relaxing atmosphere. Furthermore its very good bar/restaurant near the hotel and the beach with very good music and atmosphere every night.

    Stayed in July 2025

  • Reviewed: May 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Sea View
    • Stayed 1 night

    The place needs better maintenance and more attention to details. For example, the room has a big rooftop balcony, but it's completely empty, not even a single chair is there.

    Great location, with direct access to the beach. It's connected to a big restaurant with a very vivid atmosphere and live music in the evenings.

    Stayed in April 2025

  • Reviewed: October 22, 2024

    8.0
    good place
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    no much items inside it would have been nice to have a water kettle

    location. staff.. secure parking.

    Stayed in October 2024

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Shower in saltwater

    Close to beach and restaurants

    Stayed in November 2023

  • Reviewed: September 9, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I don't remember anything that made me upset. Honestly, my experience was awesome.

    The beach view and the environment, very friendly.

    Stayed in September 2023

  • Reviewed: December 29, 2022

    9.0
    I would definitely go back and recommend to others
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    the shower/tap is too salty,other than that everything was pretty good

    the breakfast was really delicious, the staff was very friendly and the view....wow

    Stayed in December 2022

  • Reviewed: August 20, 2025

    10
    Pure bliss and value for every dollar paid.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Got slightly stranded while trying to access the hotel since the phone number provided majorly went unanswered for a while. I would appreciate if the phone number is always received so that clients won't be stranded whenever looking for the place.

    Very serene environment. Good live music every evening. Delicious food ofrered at friendly prices at their sister restaurant which is close by. Pretty good breakfast. Would prefer that they provide a variety, especially for guests staying for more than three days. Would be nice to have something different every day.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    5.0
    We generally enjoyed the stay. The location is the major selling point.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were not very helpful. Room too small and congested. Shower not working. TV not working. Towel not clean or too old.

    Location was excellent! Customer service was averages

    Stayed in August 2025

  • Reviewed: July 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to mention

    The proximity to the beach and the ambience at night and the value for money .

    Stayed in July 2025

  • Reviewed: May 19, 2025

    10
    Loved it , will definitely be returning.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was lovely.

    Everything,the room was lovely modern and very clean. The staff were great and on the beach . Great breakfast.

    Stayed in May 2025

  • Reviewed: April 17, 2025

    1.0
    DO NOT STAY HERE!!!! YOU’VE BEEN WARNED!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    To Add: No WiFi in rooms, only in restaurant, which continuously trips every 2-3 minutes so disconnects then is rebooted. 1 towel provided for full stay. No beach/ pool towels. Awful awful awful. DO NOT STAY HERE! Do not waste your money or support this place go elsewhere there are plenty of much better for less price. I would have moved on arrival if I found a manager to talk to & if money was refundable on site but to no avail.

    Stayed in April 2025

  • Reviewed: August 12, 2024

    5.0
    The restaurant was great but for the accommodations and staff was something else
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff especially housekeepers

    The beach view

    Stayed in August 2024

  • Reviewed: March 25, 2024

    1.0
    It's a Bar not a place for holiday . It's a one-off stop over . If you have kids avoid . 6
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, the lady tried to explain but she was not genuine. If you book do it at your own risk .

    Nothing I was so inconvenienced, arrived early in the morning and they refused my entry. I was stranded and my security was at stake thanks to the neighboring Reef hotel who came to my aid .

    Stayed in March 2024

  • Reviewed: January 7, 2024

    1.0
    Not worth the price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were old, didn’t feel safe since it’s on the ground level. Can hear people and workers walking past during the night. The value of what I paid didn’t make sense for the room I got. Only about 4 rooms available, which 2 are downstairs near the pool and the other 2 are upstairs which we were told it’s a shared bathroom. The water was salty so difficult to brush teeth. I booked double room with breakfast for 2 people and the next morning it was a problem with the booking. We had to speak to multiple workers to figure out what to do and then eventually we were able to get our free breakfast. In which the breakfast wasn’t really good and had to ask the server what was available. No menu with the details or buffet style. We booked for 4 nights but then only stayed 1 after the experience we had.

    Only 2 things I like about the hotel is that it’s close to the beach. You can walk straight down and be on the beach. Also there is a restaurant and bar on site which has live music during the evenings.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The place was very dirty, some things didn't work or were in bad shape. Definitely not what is being advertised and not the value of the money that is being asked for. Even if we were relocated to another place, that took place on the second day and the management didn't compensate us properly.

    The property was well located. The management finally relocated us to a better place on the second day.

    Stayed in January 2024

  • Reviewed: September 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The beach was lovely and clean. The staff were very polite and the beach restaurant a great variety of food, highly recommended you try their sea food. Would definitely come back.

    Stayed in September 2023

  • Reviewed: July 30, 2023

    5.0
    It felt more like a brothel rather than a hotel.
    • Leisure trip
    • Couple
    • Single Room with Balcony
    • Stayed 1 night

    The reception service was poor. The venue uses multiple names, and we got lost trying to find it. The water in the rooms is very salty. Even though we checked in as 2 adults, we were given 1 towel. We booked for 2 nights, but left after 1.

    The restaurant was excellent and the kitchen staff were very welcoming. The only thing we loved about the room was the bed.

    Stayed in July 2023

  • Reviewed: April 14, 2023

    5.0
    Won't go back there the price and place wasn't worth it
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Shared bathroom s and the salty shower water that could come out so little so u took a lot of time to get clean

    Location

    Stayed in April 2023

  • Reviewed: January 19, 2023

    3.0
    Below average experience generally. Check on your staff attitude. Its really wanting.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very very rude especially the ladies cleaning the rooms, the receptionist, the soldiers. Rooms weren't that clean. My AC was not strong despite my complains to the management . Hot shower was very hot and i ended up bathing myself and kids in cold water. One has to really complain for anything including room cleaning to be done. I was a very dissspointed customer.

    The proximity to the beach is great.

    Stayed in December 2022

  • Reviewed: August 16, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: July 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

Showing 1 - 25

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