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Reviews of The Boma Nairobi 5 stars

Red Cross Road, Off Popo Road, Off Mombasa Road, 00100 Nairobi, Kenya

#80 of 217 hotels in Nairobi

Guests' Choice

Review score

Based on 927 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    location at area we unable to go out without escort

    airport pick up

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    Easy stop from airport
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Accommodated our late check in but initially no electricity and entry cards did not work. Large breakfast spread. Convenience for airport

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Nice Hotel for short stay
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room AC Fan was making lot of noise and the maintenance engineer couldn't fix the issue... So we didn't get sound sleep.

    Breakfast was good.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    A nice place to spend time during transfer from the flight into Nairobi until going to safari camps in the south
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good was only average. Noice from poolside party affected sleep.

    Good security, Friendly sraff

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Great value for what you get!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hair dryer only blew cool air and was reported but I did not notice it was better. Although location worked for our purposes, it is not in the center of town. So if you are looking to have easy access to stores and restaurants, this is not the place. The staff had discouraged our walking around the neighborhood after dark. We did go downtown for dinner and drinks. The hotel offers shuttle for $20 each way. We decided to take an Uber and it was a quarter of the cost.

    The Boma was recommended by our guide for its convenient location close to the airport and the highway so that it would be easily accessible to attractions and its great value. I would agree on all accounts. The staff were very friendly and helpful. Breakfast offered large variety to choose from and generally very good. The decor was modern and size of room was generous. There is a pool and spa although we were busy with other activities and never used the facilities so can't comment on it. Would definitely consider staying here again.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Short Trip
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    The staff are very nice, attentive and helpful.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Lovely hotel.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    $22 USD for a continental breakfast is too much. All i wanted was oatmeal and tea. I suggest that you offer some items a la carte off a menu.

    Too expensive. See below for reason.

    Stayed in June 2025

  • Reviewed: 19 July 2025

    7.0
    Xxxxx
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Coffee

    Omelete

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Met my expectations
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    It's a family hotel. Pool overrun by kids

    A pleasant stay. Good wifi. Enjoyed

    Stayed in June 2025

  • Reviewed: 1 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rigidity

    Location. Senenity

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Excellent hotel, spacious, quiet and wonderful staff
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I like the fact that the lady at the coffee shop downstairs provided me free milk for my tea to make in my room, and also the main guy in the bar on the ground floor also arrange some very late night food for me cause I’ve only just arrived in from Doris Alarm on a delayed flight

    Stayed in June 2025

  • Reviewed: 19 June 2025

    9.0
    Nice stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good.

    Always a nice stay in a good hotel.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It sounded crazy to me that I had to pay 50$ to let access a person to the hotel. I was participativo to a research conference at the Edge Convention and the last day I decided to invite a researcher to talk about possible collaborations. We stayed a maximum of two hours having dinner in my room and I had to pay 50$ to let enter this person. This policy should be revised. Perhaps the amount of money can be progressive. More hour a guest stays and more money should be required as a payment.

    The staff was very polite and available to satisfy any request. The location is very good and quite close to the national park and the airport. Very big hotel and well furnished.

    Stayed in May 2025

  • Reviewed: 17 April 2025

    8.0
    Secure and welcoming hotel, spacious room and pleasant staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Air conditioning was a little bit noisy but didn’t stop us from sleeping.

    Spacious room, bath in bathroom, desk, secure facility, room safe, pleasant staff, very good breakfast with lots of choices. Front desk and customer relations staff were particularly lovely and accommodating.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    9.0
    It was a pleasant stay with only a few issues, but the hotel is very nice.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 5 nights

    the AC was struggling for much of the stay, but it was unseasonably warm at the time.

    breakfast was delicious

    Stayed in March 2025

  • Reviewed: 23 March 2025

    8.0
    The staff was excellent! Super attentively.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Food at the bistro, and lack of information in the room about room service.

    Good value for the room and amenities.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    Superb
    • Business trip
    • Group
    • Executive Suite
    • Stayed 7 nights
    • Submitted via mobile

    -

    All is fine.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    Great location, friendly staff, very clean
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 6 nights

    The air conditioning was loud, I had to turn off for sleeping.

    Friendly personnel, comfortable room, very good cleaning service, pool small but nice, and the location is excellent

    Stayed in March 2025

  • Reviewed: 19 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The water wasn't warm enough, my room was too close to the restaurant the noise got to me

    The rooms were perfect

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Excellent choice for a night before a flight
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Staff could be more welcoming

    The hotel is conveniently located close to both airports and we stayed there for a night before our early morning flight back home. The rooms are spacious, clean, beds are comfortable. Room service was a slow (as we've experienced everywhere in Kenya -- pole, pole :) )

    Stayed in March 2025

  • Reviewed: 7 March 2025

    8.0
    Very friendly and comfortable hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The special room for disability is on a floor that is not accessible with the elevator and the slope is too much for people in a wheelchair. Even I - his spouse - could not manage it so we needed support to go to or from the room each time. The staff were very willing to do this but this is not okay. Also in the bathroom an extra handle at the right side of the toilet would help a lot. Now people are using the holder for the toiletpaper to push themselves - which already was coming out of the wall halfway.... which can cause a dangerous situation. Besides this, everything was very good.

    We liked the fact that you have special rooms for people in a wheelchair

    Stayed in March 2025

  • Reviewed: 6 March 2025

    8.0
    Overall very satisfied
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Congested/ tiny bath tub

    Clean, quiet and secure . Very friendly staff, Samuel, Benson,Malcom, Violet and Housekeeping team ( Mary, Ester and Irene), Nelson and Princeton were all awesome. Great many thanks😊

    Stayed in March 2025

  • Reviewed: 5 February 2025

    8.0
    Quet surroundings
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were bigger than expected. The property was clean and properly maintained

    Stayed in January 2025

  • Reviewed: 4 February 2025

    8.0
    Comfy stay.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The showers were leaky. Water gets all over the floor out of the cubicle. In both our rooms they were like this.

    Friendly staff, comfortable.

    Stayed in January 2025

Showing 1 – 25

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