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Reviews of The Glacier Hotel Nanyuki This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Nanyuki Town, Next to the Railway Station, 10400 Nanyuki, Kenya

#11 of 17 hotels in Nanyuki

Guests' Choice

Review Score

Based on 61 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: September 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little small for a couple travelling with overseas luggage. We.found ourselves tripping over each other

    The staff were wonderful. The hotel was very clean and the breakfast was amazing. Great value for money

    Stayed in September 2025

  • Reviewed: August 12, 2025

    8.0
    Very good value for money with helpful, welcoming staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice, good quality Kenyan Hotel. Very good value for money. Staff exceptional, helpful and approachable. All wanting to ensure that you have a good, comfortable time. Plenty of parking space Hotel was not busy. Food and drinks, including breakfast, very good. Rooftop bar a nice place fo relax with good views. Saw Mount Kenya from the hotel room but had to get up early to see it.

    Stayed in August 2025

  • Reviewed: July 12, 2025

    9.0
    Visit Nanyuki and when you do, stay here. If it’s not busting your budget, reserve a room with a Mt. Kenya-facing view.
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I struggled with the water heater in the shower.

    The breakfast was incredible. Served to your table, 2x as much food as you could imagine wanting, and everything delicious and prepared with care. Nanyuki is a wonderful city to visit.

    Stayed in July 2025

  • Reviewed: May 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Fantastic service - the breakfast was delivered to the room after they called from reception and offered this.

    Stayed in May 2025

  • Reviewed: April 26, 2025

    7.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Location was noisy at night as it borders a small settlement

    Amazing staff, comfortable beds and an exceptional breakfast

    Stayed in April 2025

  • Reviewed: March 8, 2025

    7.0
    The hotel staff certainly enhance the overall stay.
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower not demonstrated in the room pictures which was not as expected (photo attached) The hotel’s recommendation for transport and a game drive to Ol Pejeta was not with a certified tour guide but with a local who had zero experience in conducting game drives. Please ensure that any recommendations are verified to be with certified tour guide services.

    Staff very polite and friendly Breakfast and dinner were nice Wifi connection good No fridge included the room

    Stayed in March 2025

  • Reviewed: January 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The staff were kind, helpful, and patient with us, Highly appreciate the barman( I can't recall his name) but he was very patient with us. We had a wonderful stay.

    Stayed in December 2024

  • Reviewed: January 24, 2025

    8.0
    it was lovely
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    the room floor

    good

    Stayed in December 2024

  • Reviewed: January 15, 2025

    8.0
    i enjoyed the stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    none

    Good

    Stayed in January 2025

  • Reviewed: January 10, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no views as upcoming building developments

    Food and the service

    Stayed in January 2025

  • Reviewed: December 9, 2024

    7.0
    Convenient location in Nanyuki with great food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The floor of the room was not clean at all. Very dusty

    Conveniently located in Nanyuki Friendly staff and great food

    Stayed in December 2024

  • Reviewed: November 28, 2024

    7.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Incomplete building next to the hotel rooms

    Clean and quiet

    Stayed in November 2024

  • Reviewed: October 13, 2024

    8.0
    Pleasant hotel and an affordable price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    New hotel that was well equipped and at a very affordable price. While not many guests where in the hotel, it still was a pleasant experience and worth it to stay.

    Stayed in October 2024

  • Reviewed: August 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location can be slightly noisy daytime which is expected.

    The hotel staff provided exceptional service, always attentive to our needs and especially accommodating for children. The location is very convenient, and the rooms are both spacious and impeccably clean, including the bathroom. The bed was incredibly comfortable, ensuring a restful stay. The portions served, particularly at breakfast, were generous and satisfying. A tip for future guests: book a room on the fourth floor or higher, and request a view of Mount Kenya to catch a breathtaking glimpse of the mountain and sunrise in the early morning.

    Stayed in August 2024

  • Reviewed: May 11, 2024

    8.0
    Great place
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. A pool would be an added bonus but I did not dislike the place because there wasn't one.

    The beds were very comfortable

    Stayed in May 2024

  • Reviewed: April 8, 2024

    7.0
    A good stay, with very friendly staff. But don't spend too much time in the standard room.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    The space available in the standard room is quite limited. We were out from early morning to late evening so it didn't bother us so much, but if you want to spend some time in the room, you have no choice but to lie or sit on the bed. The bathroom is equally small. The shower is good, but the basin is not big enough to wash your hands in it. The bathroom door in 304 is not closing properly and falls open.

    The location is reasonably close to the centre of Nanyuki and quite close to the railway station. The room is quiet and the mattress is good. The staff is very friendly and tries to do everything in their power to make your stay as comfortable as possible. Breakfast is nice and well done, all your wishes will be done, as long as they have it. Internet is fast and the smart TV works on the Internet without a problem.

    Stayed in April 2024

  • Reviewed: January 10, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom size

    Customer care

    Stayed in January 2024

  • Reviewed: August 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff had amazing service

    Stayed in August 2025

  • Reviewed: May 8, 2025

    5.0
    Okay place
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The rooms and general finishing seemed rather dated.

    Pleasant and very responsive staff. The hotel is centrally located and near the town's social amenities. Food including the breakfast was okay. No buffet though. Parking is ample and secure as the hotel has its own compound despite being in town.

    Stayed in May 2025

  • Reviewed: March 31, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a lot of noise because it's near a matatu stage also the bathroom and shower were tiny despite it being their biggest suite.

    Great location, they also upgraded our room for free to a suite, that was nice of them

    Stayed in February 2025

  • Reviewed: March 30, 2025

    10
    Good and comfortable
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and good customer service. Good facilities

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Charming and comfortable hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The restaurant had always the curtains closed. A bit of day light would be nice there too.

    The location was great to visit Nanyuki, mount Kenya and Ol Pejeta conservancy. Walking distance from the railway station, which is very convenient if you take the scenic train to or from Nairobi. The Hotel is new and a few non important features are not yet completed but it is already very charming and comfortable. They let us to choose among 3 rooms which was very nice. The rooms are spacious and well equipped. The breakfast is really good! They also helped with organizing any activity.

    Stayed in March 2025

  • Reviewed: February 10, 2025

    10
    Perfect location for a stay in Nanyuki. Sizeable and safe parking. Really enjoyed the breakfast.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    -

    Delicious and well-portioned breakfast. The staff were also amazing!

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Great service from everyone. The breakfast is worthy it, Greta presentation too.
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The services is amazing.

    Stayed in February 2025

Showing 1 - 25

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