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Reviews of The Vic Hotel

Kisumu City Mega City Mall, Kisumu, Kenya

#8 of 19 hotels in Kisumu

Guests' Choice

Review score

Based on 20 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    8.1

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 20

  • Reviewed: 22 November 2024

    7.0
    Overrated on booking.com
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    From earlier ratings on booking.com I had higher expection to Vic. The hotel is an okay business hotel with comfortable rooms and a sufficient breakfast but no more than that and I would never stay there for plesure. The hotel is old and needs upgrade, there is absolutely zero atmosphare .

    The rooms are comfortable, and the breakfast is good. Good for business with a conveinent location.

    Stayed in November 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Next to a shopping mall and Indian restaurant attached

    Stayed in January 2024

  • Reviewed: 23 August 2023

    9.0
    Be back.
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, friendly staff delicious meals. Amenities were great-swimming pool.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    8.0
    loved it
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    More shades are needed around the swimming pool

    very good

    Stayed in July 2023

  • Reviewed: 13 February 2023

    8.0
    Approved
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was good. But did not like the food. But that's just me as a Nigerian.

    The rooms are clean, good lighting, fresh towels, breakfast is ok, you have a mall nearby, quiet environment, staff are polite (but they all spoke Swahili to me). 10mins drive to the nearest hospital and a research unit. Another 10mins in a different direction you'll find a good court and other hotels. Eg: Acacia Hotel. (More rowdy environment)

    Stayed in February 2023

  • Reviewed: 22 January 2025

    4.0
    k
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Everything was fine except the staff must do better to wash hands. I am a healthcare provider that became very ill due to contaminated food from poor handwashing

    I have stayed many times over the past 15 years. I got food poisoning and was extremely sic from eating at the restaurant as did our colleagueeverything but the staff taking care to wash thier hands staying as a guest. Never eat there again. Lost 8 lbs in 24 hours.

    Stayed in January 2025

  • Reviewed: 28 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    wonderfull experience

    Stayed in October 2024

  • Reviewed: 24 August 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    No complains

    It was acceptable. Nothing extravangant

    Stayed in July 2023

  • Reviewed: 19 August 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No dislikes

    Staff always friendly and accommodating

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Thanks for everything....

    Stayed in August 2023

  • Reviewed: 11 May 2023

    10
    I would definitely stay here again
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Super friendly manager. Good food. good position. overall it’s clean and comfortable with large rooms and good service.

    Stayed in May 2023

  • Reviewed: 15 March 2023

    6.0
    Great staff, convenient but noisy location
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed because of a private function so we never got to use it the whole time we were there. Kisumu was very hot and we were hoping to swim during our visit, so it was disappointing. They should have provided access to another pool location in this case.

    The breakfast was generous and catered for all tastes. The reception staff were very helpful and let us check in when we arrived earlier than expected and gave us information about the town.

    Stayed in December 2022

  • Reviewed: 16 February 2023

    10
    Ready for my next visit!!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The staff was excellent, very attentive to our needs

    Stayed in February 2023

  • Reviewed: 19 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 29 August 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 28 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 18 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 31 December 2022

    10
    Exceptional
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 3 October 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2022

Showing 1 – 20

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