Reviews of The Warwick Hotel, Nanyuki Kenya 4 stars
Nanyuki - Marura Road The Warwick Hotel Building, 00620 Nanyuki, Kenya
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent location, very high standard customer service.
Clean and neat
Greetings James, Thank you for finding time and sharing your experience you received at the hotel. We are looking forward to hosting you again and that you will always consider us on your visit to Nanyuki
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewConvenient location Modern facilities
Very very very slow service. You can do better.
Greetings Jenny, We appreciate you finding time to share your experience with us and will action the concern of slow service and hope you always consider us on your visit to Nanyuki. Regards, Mwanga Edwin
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewRoom was excellent. Bed was comfortable. Food was very tasty. Night was peaceful. Restaurant and bar staff were excellent.
The service was slow to the room. Drinking Water and room slippers were not in the room when we checked in. Bed socket was not working.
Good evening Dan, Thank you finding time and sharing your experience with us and apologies on the water, slippers and the socket issue and we hope to serve you better on your next visit. Regards, Mwanga Edwin
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified reviewNice
The club
Greetings Khamala, Thank you for finding time to share your experience with us. Regards, Mwanga Edwin
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe staff were friendly and supportive. They gave us a conference room and prepared a conference package for my team and I on short notice. There was always someone to support. My 12 colleagues (one of whom had her 3 month old baby) all loved their rooms, the meals and service. Oh and the ample secure parking!
The music was a little loud on Sunday when we arrived but the rest of the days were okay.
Greetings Eric, We appreciate that we were able to meet your expectation and that you and your team had a wonderful stay at our property and we hope to be your host on your next visit. Regards, Mwanga Edwin
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe rooms were cozy and smart
nothing
Greetings from the Warwick hotel, We sincerely appreciate you finding time to share your review and experience at our facility and hope to be your host on the next visit.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in March 2025
Verified reviewThe service was wonderful 👍🏾
Location
Greetings from the Warwick hotel, We appreciate you finding time to share your experience at the facility and we hope to be your host on your next visit.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe room was spacious and the bed was really comfortable. Everything was very clean, which I appreciated.
I was staying on the first floor, and it was way too noisy. Around midnight, someone on the ground floor started dragging chairs and tables, it sounded like they were rearranging a whole restaurant. Then at 7 a.m., a bunch of kids were screaming by the pool. Also, the breakfast could definitely use some improvement. Small things made a difference, like when I went, there was no hot water available. I had to wait 20 minutes just to get some for my coffee.
Greetings from the Warwick hotel Yvonne, Receive our sincere apologies for the experience you had to put up with during your visit at our property and we promise to address each concern you have raised. Also we are grateful for finding time and sharing your feedback with us which helps us in assessing ourselves. Happy Madaraka day and hope you choose us on your next visit. Regards Mwanga Edwin
Greetings from the Warwick hotel Yvonne, Receive our sincere apologies for the experience you had to put up with during your visit at our property and we promise to address each concern you have raised. Also we are grateful for finding time… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe staff was very friendly and helpful with all my needs and went out of there way to help me out
Greetings from the Warwick hotel, We appreciate you finding time to share your experience at the hotel and hope to see you in your next visit. Regards, Mwanga Edwin
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe breakfast had a good variety and was fresh and satisfying. I particularly enjoyed the African tea and the attentive service. However, I would suggest adding oats to the menu for more options—especially for guests who prefer a lighter or healthier start to the day.
A few things could be improved to enhance the guest experience: it would be helpful to have an iron box available in the room, and better soundproofing would make the rooms more peaceful—especially at night.
Greetings Daph, We appreciate you finding time to share your experience at the hotel with us. On the areas you have mentioned we are grateful for the feedback, and we promise that we shall improve on everything you have highlighted, and we hope that you will always choose us as your host when you visit Nanyuki. Regards, Mwanga Edwin
Greetings Daph, We appreciate you finding time to share your experience at the hotel with us. On the areas you have mentioned we are grateful for the feedback, and we promise that we shall improve on everything you have highlighted, and we … Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe Staff on duty on arrival day were great.We were welcomed very well.The buffer breakfast was excellent.
The noise in the morning since it was a Sunday .However i know the hotel has no control over that
Greetings Angela, We are delighted that you enjoyed your stay despite the issue you encountered on noise that Sunday morning. We trust that you will consider us on your next visit. Thank you and good day.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewThe rooftop bar was decent
Beddings
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe staff were all very friendly and helpful,Perfect location,clean and spacious rooms.
The luch was alacarte. We expected buffet.
Greetings Agnes, We are appreciate you finding time to share your review and the experience you had at the facility. We apologize for the lunch which you were served Alacarte, yet you expected a buffet, and we shall work out on that and we promise that your next visit will be more enjoyable. Once again thank you for giving us business. Than you.
Greetings Agnes, We are appreciate you finding time to share your review and the experience you had at the facility. We apologize for the lunch which you were served Alacarte, yet you expected a buffet, and we shall work out on that and we … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe swimming pool, the sky lounge, the Sky Sports on TV, comfortable beds, the food, and value for money
Wifi not always working well
Greetings David We are delighted that you enjoyed your stay at the facility, and we hope that you shall consider us next time on your visit. Apologies that the Wi-Fi was not stable in your room, and we promise to improve on it. Thank you
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewWe had a lovely stay. The staff was very responsive to any arising issues, which we truly appreciated. The kids absolutely loved the pool and trampoline and we even ended up extending our stay. Overall, it's a convenient and pleasant place to stay when in Nanyuki.
The meals were consistent, though expanding the variety would be a great improvement. Wifi was very poor.
Greetings Wahito We appreciate that you loved and enjoyed the facility despite having challenges with the internet in your room. We are sorry for the bad experience on the WIFI, but we strive to improve on it when you visit next time. Thank you
Greetings Wahito We appreciate that you loved and enjoyed the facility despite having challenges with the internet in your room. We are sorry for the bad experience on the WIFI, but we strive to improve on it when you visit next time. Than… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified review