Reviews of The White Rhino Hotel 4 stars
Kenyatta Road, 10101 Nyeri, Kenya
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Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified review➕️We chose the White Rhino Hotel for its proximity to Nyeri town and the advertised indoor playground, making it seem ideal for a family getaway. ➕️We stayed 2 nights in the Exekutive and Superior Twin rooms—both were clean, comfortable, and well-kept. ➕️The staff was exceptional—polite, attentive, and very helpful throughout. Thankyou Dennis and Grace Mwai❤️ ➕️The environment was safe, peaceful and relaxing. ➕️There was an outdoor playground, but we didn’t get to use it due to the weather
➖️The advertised indoor playground was not functional, which was disappointing for the kids. ❤️Overall, we had a pleasant experience. We’d recommend it for families visiting Nyeri.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBed was comfortable and the extra blanket was very warm. They give coffee, tea and hot chocolate in the room. And the shower was nice.
Ordering breakfast was more complicated than it should be as I wanted a la carte food. And they could improve on the cleanliness especially in common areas. It was more pricey than I think it should be comparing it with other hotels in Kenya.
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and spacious; the beds were comfortable. The staff were very friendly and fast to respond to requests. The food at breakfast was good and the staff were very attentive to our needs and handled my children well.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReceptionist Eunice she took time to listen to my concerns and acted on them. She also allowed me to be part of the decision I felt seen.
Hot water was an issue at the beginning, interment was so slow.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewSize of room was big. Offer room service.
Beds were creaking, water needs like ten minutes before warming up
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewConvenient location with nice rooms for a decent price, restauraunt was surprisingly good too.
We accidently got the shower mat a bit muddy and they made us pay for it? They're washable you know... Lots of loud boda boda noise from town.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewPretty good breakfast. The staff were helpful
Dear Tonnie, We are glad you had a wonderful stay with us. Regards Management
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewthe bedroom is quiet, the bed is large and comfortable. at the restaurant, the staff is competent and kind. The food is up to the place.
bathroom with only one large towel per person and a small tube of soap. Water not hot enough. No bidet or hand shower. While you shower, water spills onto the bathroom floor. Bedroom not sufficiently lit.
Dear Stefano, Warm greetings from The White Rhino Hotel, Nyeri It is indeed grateful to note that you enjoyed the meal offer, restaurant services and the serenity of our guestrooms during your stay, however we took note of the areas that did not meet your expectations and corrective action has been taken. Kindly accept our sincerely apologizes. We thank you for your patronage and look forward to hosting you and your friends in the near future. Warm regards, Gerald Kiragu Operations Manager
Dear Stefano, Warm greetings from The White Rhino Hotel, Nyeri It is indeed grateful to note that you enjoyed the meal offer, restaurant services and the serenity of our guestrooms during your stay, however we took note of the areas that di… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe room was clean, there room was spacious and the furnishings were modern.
The lack of hot water in the shower was really bad. I called them and they said that in the evening the 3rd floor takes a while to get hot water due to the upper floors, but in the morning it would be fine. In the morning - there was absolutely no hot water. If you have been travelling a long way its so disappointing not to have a warm shower.
Dear Kristina, Warm greetings from The White Rhino Hotel, Nyeri We thank you for your patronage and express our disappointment for not making your stay memorable. Hot water should be attained by briefly running the water by turning the hot water mixture handle as indicated, there should have been proper follow-up the same evening from our team and again in the morning to ensure that you enjoyed a nice hot shower. Thank you for giving credit to our guestrooms and accept our deepest apologizes for the lax in the provision of hot water during your stay. We hope that you had a safe journey back and look forward to your next visit. Kind regards, Gerald Kiragu Operations Manager
Dear Kristina, Warm greetings from The White Rhino Hotel, Nyeri We thank you for your patronage and express our disappointment for not making your stay memorable. Hot water should be attained by briefly running the water by turning the h… Show more
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 January 2025 · Stayed in December 2024
Verified review👌🏾👌🏾👌🏾👌🏾
Dear Dr. Mondie, Thank you for taking the time to review us. Regards Management
Reviewed: 18 January 2025 · Stayed in December 2024
Verified reviewI always like visiting the White Rhino. At the heart of Nyeri, It is a good location to stay whether you are in town for business/visiting family or just passing by.
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewChill big rooms
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Reviewed: 13 January 2025 · Stayed in November 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewComfortable room. Shoes cleaning service was good.
Curtains in room are not black-out so a lot of bright sunlight in the room very early morning.
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewClean and nice caring staff. Was also there 31 December and the fire works to usher in 2025 were some of the best I have seen
No air-conditioning or even a fan available which is a huge disappointment given the cost of the room and Hotel standard.Bedside light was not working and was even broken.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified review