Recensioni su ibis Styles - Nairobi, Westlands 3 stelle

Dear Luca, Thank you for taking the time to share your experience. We're so glad you enjoyed dinner at our rooftop restaurant it's great to hear you liked the modern, informal atmosphere and the variety of food and cocktails. We appreciate your feedback about the room size. While our rooms are designed with efficiency in mind, we’re happy to hear they met your needs for a one-night stay. We hope to welcome you back again soon. Warm regards, Front office manager, Faith Misigoh.

Dear Luca, Thank you for taking the time to share your experience. We're so glad you enjoyed dinner at our rooftop restaurant it's great to hear you liked the modern, informal atmosphere and the variety of food and cocktails. We a… Mostra altro

Dear Paolo, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front office manager, Faith Misigoh.

Dear Paolo, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis St… Mostra altro

Dear Everlyne, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Westlands hotel and are delighted to read that we were able to match your holiday expectations. The location is fantastic—being so close to a 24-hour supermarket, taxis, and within walking distance to Sarit Center makes it super convenient. Plus, having two restaurants and a sky bar with stunning views of Westlands is a huge perk! It would be great if there were a bit more room to organize personal items in the room, but overall, the amenities and surroundings make up for it.-Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Faith Misigoh, Front office manager.

Dear Everlyne, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Westlands hotel and are delighted to read that we were able to match your holiday expectations. The location … Mostra altro

Dear Stefano, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our ibis Styles hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Regarding the triple room, please note it is only when you book with us. Regarding your booking modification, please note when you book through a travel agent incase of any modification for instance changing the number of Pax, you change through the same channel. we as a hotel because of the contract we have with travel agent, we are not allowed to interfere with their bookings. Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Looking forward to hosting you again in the near future. Kind Regards, Faith Misigoh Front office manager.

Dear Stefano, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our ibis Styles hotel. It is only through feedback such as yours that we are able to maintain and improve upon the … Mostra altro

Dear Gorine Oduor, We sincerely appreciate the time you spent to share your comments following your visit to ibis Styles hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. I am very sorry that we weren´t able to make your room request come true and would like to take the opportunity to explain that we always allocate our rooms in accordance with the room category reserved as they are decisive to the cost of your stay. Nevertheless it is our goal to achieve maximum customer satisfaction, and when we can we always try to make special wishes come true. We regret your disappointment for being unable to check in upon your early arrival and understand reading your review that apparently you were not properly informed about the appointed check in time starting at noon, although it should be reported on the booking confirmation, in case of early check in a charge is applied. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that ibis Styles Nairobi will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards, Front Office Manager, Faith Misigoh.

Dear Gorine Oduor, We sincerely appreciate the time you spent to share your comments following your visit to ibis Styles hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, ple… Mostra altro

Dear Jacopo, First and foremost we would like to thank you for the praising review you shared following your recent visit at ibis Styles Nairobi and we are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and looking forward to serving you again soon. Kind Regards, Faith Misigoh Front Office Manager.

Dear Jacopo, First and foremost we would like to thank you for the praising review you shared following your recent visit at ibis Styles Nairobi and we are delighted to read that we were able to match your expectations. Once more we thank … Mostra altro

Dear Aristide, We very much appreciate your comments regarding your stay at the ibis Style Nairobi. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Misigoh

Dear Aristide, We very much appreciate your comments regarding your stay at the ibis Style Nairobi. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve … Mostra altro

Dear Eber, We very much appreciate your comments regarding your stay at the ibis Style Nairobi. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Misigoh

Dear Eber, We very much appreciate your comments regarding your stay at the ibis Style Nairobi. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as a… Mostra altro

Dear Laura, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sellah Treza Guest Relations Team ibis Styles Nairobi Westlands Telephone: +254 (0)20 514 7500

Dear Laura, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will… Mostra altro

Dear Simonetta, We very much appreciate your comments regarding your stay at the ibis Style Nairobi. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Misigoh

Dear Simonetta, We very much appreciate your comments regarding your stay at the ibis Style Nairobi. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve… Mostra altro