Shower head no spray, solid stream of water

Clean Comfortable Convenient

Stayed in May 2025

The window of the room is not strong.

The staff are very friendly.

Stayed in April 2025

Exceptionally friendly staff. Warm ambiance. great accessibility

Stayed in November 2024

The food was worse more soo the buffet wish you can improve on the bed and breakfast thing we had to go out look for food 🫤

Swimming pool the staff and the cleanliness 👌

Stayed in October 2023

A bit outdated due to its age I guess

It was overall good

Stayed in September 2023

Nothing worth mentioning

The reception and general hospitality. The breakfast was good and room cleanliness

Stayed in August 2023

The fact that the hotel has no contacts for transporters for guest who have no Apps to contact Ubber or Bolt

Break fast was not part of the package although this was not clear from the time of booking.

Stayed in September 2023

They have to tv with football and it was lacking

I like the staff and facilities like gym sauna SPA and mesge but only one hiccup I am football fun and there was no Live football available at my room and at the bar both

Stayed in August 2023

The staffs are very hospitable and friendly. They took care of every need of us. The services requested were quickly delivered. The whole stay was comfortable and cozy. The pool and sauna was very clean and easy to use. The room view was also pleasant. The place is highly affordable and in a very good and safe location. Breakfast buffet had so many options and live counters. Being my first time in Nairobi and Kenya, this place met all my expectations and made my stay more pleasant.

Stayed in July 2023

The lift was broken The furniture and carpet looks a bit old fashioned

The staff are exemplary and good customer service

Stayed in June 2023

Hot water was not consistent.

Staff really helpful and respectful.

Stayed in May 2023

carpet

location

Stayed in January 2023

lack of hot water at the bath/shower

location

Stayed in October 2022

Not maintained properly. Most of the time you have to wait for long time for everything. They don’t want to serve even water during breakfast , lunch and dinner . You will never get hot water in room . In the evening at 6pm they don’t have any food to serve against order . We were force to finished our dinner with French fry only . Very pretty. Horrible experience.

I can say only it was near to our office nothing else

Stayed in August 2025

Not so often the rain at the night!

Everything was fine !

Stayed in April 2025

The service staff in the restaurant were very friendly, but not very attentive. The food was at best mediocre. You only got hot water in the shower after letting the water run for at least 10 minutes

The room was clean. The reception staff are friendly and competent.

Stayed in February 2025

All good

Service provided by staff was very good and they are very helpful and friendly

Stayed in January 2025

Its the best. The staff,the rooms,the service all excellent

Stayed in December 2024

I was served a flat beer with a dirty rim they said they changed it then brought the same bottle

Very good value, pool was really nice, staff where professional and always helpful and friendly

Stayed in December 2023

Nothing,,

I liked the way the staff treated us, it was exceptional. The stuff we’re very humble and respected. The hotel has free Sauna, Gym, Steampath and swimming pool. Simply the place is very unique and international..

Stayed in October 2023

Lift not working

LOcation not central.

Stayed in August 2023

The elevator was working and the room were stuffy old shower nobs and shower curtains

Stayed in June 2023

unrepaired shower handle, there is no fridge or microwave in the room

The price and value,staff professional, clean and favourable for kids

Stayed in February 2023

I am brought in Uber taxi, the security man at the gate decides I should not be dropped at the hotel lobby entrance, instead I should walk from the gate! As a guest from very far... surely:(. The food is expensive for my budget, I decide I should order from Uber eats. The delivery man is stopped at the gate by the same hostile looking security guard and I am told that I am not allowed to order delivery from outside, instead I must buy from the hotel. An argument ensues...why should you control what I eat with my budget???? They also say that they have free sauna and gym facilities for their customers. I arrived and went to the gym, there was a power cut and I was told I couldn't access the facilities as it was quite dark and since the power was off, they were closing early. Apparently they switched off the generator so that they could let it cool for about an hour. Honestly what kind of hotel is this??

Convenient location

Stayed in December 2022