Reviews of West Lerruat Hotel 4 stars

The staff was very professional.

The room was clean, delicious breakfast and food

1)TV with only Channels, I have missed important matches. 2) There is a pending issue with the hotel. I paid my room twice. The first time with my visa card,, the payment was declined,. Thinking it was an electronic concern, I paid for a second time in cash. Curiously, my bank sent me an email confirming the payment. The hotel didn't recognise the electronic payment and asked me to check mith my bank. I also ask the hotel to check with it's bank. Unfortunately I left the hotel without finding a compromise. The amount I am claiming is $324 (40500 Kenya shilling paid taking into account their exchange rate)

Breakfast was fantastic and the location very convenient and easily accessible.

Constant WiFi disruption and power cuts

The staff went out of their way to accommodate our group of ten people. We had an early morning flight from Wilson Airport and they prepared an incredible breakfast to go for each person. They allowed us to store bags at the property and pick them up on our return a week later. The hotel was very clean and comfortable. It was very secure. The shower was amazing! I highly recommend this hotel for proximity to Wilson Airport.

Good bed for Nairobi

Easy to get there, Emma was fantastic helping me with everything and the room was clean with a nice view of the city

The mattress is extremely soft and uncomfortable

Proximity and cleanliness

No dental kit

Very standard and comfortable rooms, it suited us perfectly. We wanted to get early to Nairobi NP and the staff kindly advanced breakfast time.

There are works in front of the hotel and the street is not very clean.

Centrally located. Clean. Friendly staff.

No pool, so waiting for a meeting stuck in my hotel room. Safe to go out but quite chaotic - lots of building work.

The staff were very professional and helpfull

Staff all friendly including the nice security men on nights and days. They all can't do enough for you. Would highly recommend this hotel. Nice Bistro 5 min walk does lovely food .no problem walking there in day time. No one hassle you

No air con. But was not to hot end of december and up to 15th January we brought small fans, was fine

The rooms and spaces are incredibly clean. Staff also very nice and welcoming. A little bar on the top floor with locals

The area is not the richest one in nairobi, and it takes a while to get to the center in the peak traffic hours (incredible traffic in Nairobi)

Easy checkin

View of elevator shaft from our window Noise in hallway at night

Friendly and helpful team. The rooms are clean, tidy, the bed is comfortable, and the hotel itself is good.

The Wi-Fi in the room was so poor that it only worked when you walked up to the door. When we went to the restaurant, we were on our own and there were practically no dishes on the menu. The food was mediocre. We asked for a different beer, it was mixed up, and they brought us a completely different beer. The location of the hotel is not the best, and it doesn't really seem safe to go out on the street.

Good location, very friendly staff. It is the second time I was there and won't be the last. I normally prefer Airbnb over hotels when travelling to Nairobi but I think I have found a place which is very suitable and comfortable for my short stays, late check ins and early check outs.

A little bit music and cars noises, I think the front and side wings are quieter than back rooms.

The staff was lovely! We arrived later than expected (around midnight) and they were kind enough to keep the restaurant open for us so we could have a delicious, warm dinner when we arrived. They also loaned us a plug adaptor for the night and packed our breakfast to go since we left the hotel at 6am. Great service level.