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Reviews of White Peacock Resort Mtwapa

Mtwapa Mzambarauni, 80109 Mombasa, Kenya

#37 of 50 hotels in Mombasa

Guests' Choice

Review Score

Based on 41 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    6.5

  • Facilities

    7.1

  • Staff

    7.5

  • Value for money

    7.8

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: June 24, 2025

    6.0
    Never go to the restaurant
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Restaurant food on the menu they don't have. Restaurant poor service not Nice. Restaurant service is very slow

    Room spacieuse

    Stayed in June 2025

  • Reviewed: May 26, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights

    No WiFi, it was unavailable the entire stay.

    Good breakfast.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    6.0
    A few adjustments, especially in hospitality and pool maintenance, this resort has the potential
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    While I was looking forward to enjoying the pool, I found it difficult to relax due to the presence of insects that seemed to irritate the skin. Additionally, the dining experience could be improved—the kitchen staff were not very engaging, and the lack of variety in the meals was a bit disappointing.

    I had a pleasant stay overall. The reception staff were very warm and welcoming—always ready to assist with a smile, which I truly appreciated. My room was consistently clean, and I’d like to commend the housekeeping lady for her kindness and attention to detail.

    Stayed in April 2025

  • Reviewed: April 23, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Improve on the varieties served during breakfast and allow clients to serve themselves.

    The facility was clean. The pool was very well maintained. Friendly staff. Rooms are clean and well maintained.

    Stayed in April 2025

  • Reviewed: April 9, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was great

    Stayed in April 2025

  • Reviewed: February 15, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Food takes time to be prepared and served after ordering... There's a female server who was a bit unprofessional...

    Everything was okay

    Stayed in February 2025

  • Reviewed: February 15, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First night I slept in a room with only a fan. It was so hot, I couldn't sleep.

    The bed in a standard room was huge

    Stayed in February 2025

  • Reviewed: January 25, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Waiters were a little slow in placing orders for meals. I waited for almost 15 minutes before one came.

    The breakfast was good. Good variety.

    Stayed in January 2025

  • Reviewed: August 7, 2025

    1.0
    Disappointing and unsafe
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived no one was willing to help us with our luggage and because they don’t have elevators we couldn’t drag our bags into the extensive stairs They had so we had to request the receptionist help with our bag… the Receptionist and the kitchen staffs were not welcoming at all: the breakfast option was very limited they don’t even have a jam and no vegan options: it is so far away from the airport; and the shower smelled and had no toiletries to use.. it was disappointing stay overall but for the price I think it was okay; I wouldn’t stay there ever again and wouldn’t recommend it at all to anyone.

    Green compound

    Stayed in August 2025

  • Reviewed: April 28, 2025

    1.0
    Thanks for the service will book again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice resort thanks for the service

    Stayed in April 2025

  • Reviewed: April 28, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They charged us for different things As we booked on Booking.com as 2 adults and 1 child They charged child on desk, they charged for AC room and they charged for breakfast even I booked for bed and breakfast. Also service was very bad, they mention different items on menu and they didn't have also taking a lots of time for servicing. Completely disappointed 😞

    Only room was good and some of food we ordered separately its little better

    Stayed in April 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff uses microwaves too much

    The pool is amazing

    Stayed in March 2025

  • Reviewed: February 23, 2025

    10
    The place is 10/10,i recommend someone traveling on a budget to try thr hotel. The swimming pool is clean and access
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The food in the resort is quite pricey but good quality The should revise the prices for a common mwananchi

    The staff are quite nice Swimming pool is accessible any time of day You can bring your own food without any issues The environment is conducive and the hotel is super clean

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    I loved it

    The cleanliness and the service

    Stayed in February 2025

  • Reviewed: February 19, 2025

    1.0
    Just don't
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The most uncomfortable bed I've ever had in a hotel. Had back pain after one night, far too soft. Was given the chance to try other room, all the beds were the same expect one, it didn't have Aircon, a TV or a mosquito but it was still better. That's how bad all the double beds are. I had the chance to try a few rooms. Then on the second day I had some food and a couple of drinks, waiter tried to overcharge me. The same waiter who tried to sell me tours by his dad. The same waiter who kept playing music on his phone while we were watching a football game. Then when checking out I found out they were going to charge more than a nights stay for some laundry I did there. 2800. It's also very hard to get a taxi around there, save yourself the bother and back ache and book somewhere else.

    Looks nice on pictures.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Part of breakfast was not so good. I didn't understand why you didn't have buffet, then you didn't have a good coffee. It will be of great help if you'll consider fixing coffee machine so that next time we get proper coffee☕

    I like everything from the reception, Margaret was very helpful and the rest of the staffs.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No AC just fun

    It was good, with variety and delicious

    Stayed in February 2025

  • Reviewed: January 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air conditioner

    A nice place at that cost

    Stayed in December 2024

  • Reviewed: December 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The food needs to be improved. Though it was not upto the hotel standard I would give the breakfast 7/10 Their good and soft drinks were a bit expensive.

    The rooms were spacious and clean. The bed 🛏️ and room furnitures were on top. The reception was very good. Swimming pool area was very good for swimming and relaxing or even reading

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness and satisfying breakfast

    Their service was good, friendly staff

    Stayed in December 2024

  • Reviewed: August 13, 2025

    3.0
    Poor
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Lack of an elevator for suitcases, shortage of variety in meals, and the lack of cleanliness of the shower

    I liked the greenery of the compound

    Stayed in August 2025

  • Reviewed: April 23, 2025

    6.0
    Pleasant
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 10, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 6, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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