Mtwapa Mzambarauni, 80109 Mombasa, Kenya
#37 of 50 hotels in Mombasa
Guests' ChoiceBased on 41 hotel reviews
6.4Cleanliness
7.7
Comfort
7.9
Location
6.5
Facilities
7.1
Staff
7.5
Value for money
7.8
Free Wifi
10.0
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Showing 1 - 25
Reviewed: June 24, 2025
Bucher
KenyaRestaurant food on the menu they don't have. Restaurant poor service not Nice. Restaurant service is very slow
Room spacieuse
Stayed in June 2025
Reviewed: May 26, 2025
Wangechi
KenyaNo WiFi, it was unavailable the entire stay.
Good breakfast.
Stayed in April 2025
Reviewed: April 25, 2025
Vian
KenyaWhile I was looking forward to enjoying the pool, I found it difficult to relax due to the presence of insects that seemed to irritate the skin. Additionally, the dining experience could be improved—the kitchen staff were not very engaging, and the lack of variety in the meals was a bit disappointing.
I had a pleasant stay overall. The reception staff were very warm and welcoming—always ready to assist with a smile, which I truly appreciated. My room was consistently clean, and I’d like to commend the housekeeping lady for her kindness and attention to detail.
Stayed in April 2025
Reviewed: April 23, 2025
Serah
KenyaImprove on the varieties served during breakfast and allow clients to serve themselves.
The facility was clean. The pool was very well maintained. Friendly staff. Rooms are clean and well maintained.
Stayed in April 2025
Reviewed: April 9, 2025
Nicodemus
KenyaIt was great
Stayed in April 2025
Reviewed: February 15, 2025
Wambui
KenyaFood takes time to be prepared and served after ordering... There's a female server who was a bit unprofessional...
Everything was okay
Stayed in February 2025
Reviewed: February 15, 2025
Phyllis-wanjiru
KenyaFirst night I slept in a room with only a fan. It was so hot, I couldn't sleep.
The bed in a standard room was huge
Stayed in February 2025
Reviewed: January 25, 2025
Dennis
KenyaWaiters were a little slow in placing orders for meals. I waited for almost 15 minutes before one came.
The breakfast was good. Good variety.
Stayed in January 2025
Reviewed: August 7, 2025
ሙሉ
KenyaWhen we arrived no one was willing to help us with our luggage and because they don’t have elevators we couldn’t drag our bags into the extensive stairs They had so we had to request the receptionist help with our bag… the Receptionist and the kitchen staffs were not welcoming at all: the breakfast option was very limited they don’t even have a jam and no vegan options: it is so far away from the airport; and the shower smelled and had no toiletries to use.. it was disappointing stay overall but for the price I think it was okay; I wouldn’t stay there ever again and wouldn’t recommend it at all to anyone.
Green compound
Stayed in August 2025
Reviewed: April 28, 2025
Mohamed
KenyaNice resort thanks for the service
Stayed in April 2025
Reviewed: April 28, 2025
Mughal
United Arab EmiratesThey charged us for different things As we booked on Booking.com as 2 adults and 1 child They charged child on desk, they charged for AC room and they charged for breakfast even I booked for bed and breakfast. Also service was very bad, they mention different items on menu and they didn't have also taking a lots of time for servicing. Completely disappointed 😞
Only room was good and some of food we ordered separately its little better
Stayed in April 2025
Reviewed: March 22, 2025
Tariq
United StatesThe staff uses microwaves too much
The pool is amazing
Stayed in March 2025
Reviewed: February 23, 2025
Nigel
KenyaThe food in the resort is quite pricey but good quality The should revise the prices for a common mwananchi
The staff are quite nice Swimming pool is accessible any time of day You can bring your own food without any issues The environment is conducive and the hotel is super clean
Stayed in February 2025
Reviewed: February 22, 2025
Brenda
KenyaI loved it
The cleanliness and the service
Stayed in February 2025
Reviewed: February 19, 2025
Trevor
United KingdomThe most uncomfortable bed I've ever had in a hotel. Had back pain after one night, far too soft. Was given the chance to try other room, all the beds were the same expect one, it didn't have Aircon, a TV or a mosquito but it was still better. That's how bad all the double beds are. I had the chance to try a few rooms. Then on the second day I had some food and a couple of drinks, waiter tried to overcharge me. The same waiter who tried to sell me tours by his dad. The same waiter who kept playing music on his phone while we were watching a football game. Then when checking out I found out they were going to charge more than a nights stay for some laundry I did there. 2800. It's also very hard to get a taxi around there, save yourself the bother and back ache and book somewhere else.
Looks nice on pictures.
Stayed in February 2025
Reviewed: February 14, 2025
Mariettah
KenyaPart of breakfast was not so good. I didn't understand why you didn't have buffet, then you didn't have a good coffee. It will be of great help if you'll consider fixing coffee machine so that next time we get proper coffee☕
I like everything from the reception, Margaret was very helpful and the rest of the staffs.
Stayed in February 2025
Reviewed: February 10, 2025
Mary
KenyaNo AC just fun
It was good, with variety and delicious
Stayed in February 2025
Reviewed: January 21, 2025
Ndung'u
KenyaNo air conditioner
A nice place at that cost
Stayed in December 2024
Reviewed: December 30, 2024
Tonny
KenyaThe food needs to be improved. Though it was not upto the hotel standard I would give the breakfast 7/10 Their good and soft drinks were a bit expensive.
The rooms were spacious and clean. The bed 🛏️ and room furnitures were on top. The reception was very good. Swimming pool area was very good for swimming and relaxing or even reading
Stayed in December 2024
Reviewed: December 29, 2024
Elishibah
KenyaCleanliness and satisfying breakfast
Their service was good, friendly staff
Stayed in December 2024
Reviewed: August 13, 2025
Anonymous
KenyaLack of an elevator for suitcases, shortage of variety in meals, and the lack of cleanliness of the shower
I liked the greenery of the compound
Stayed in August 2025
Reviewed: April 23, 2025
Charles
KenyaThere are no comments available for this review
Stayed in April 2025
Reviewed: April 10, 2025
Ankit
KenyaThere are no comments available for this review
Stayed in April 2025
Reviewed: April 6, 2025
Moses
KenyaThere are no comments available for this review
Stayed in February 2025
Showing 1 - 25
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