Reviews of Yaya Hotel & Apartments
Argwings Kodhek Road, 00508 Nairobi, Kenya
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything just perfect
Everything just perfect
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation next to mall, Spacious well equipped. Excellent gym .
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSuper friendly staff, excellent location, next to very good shopping centre. Apartment was unique
The pool repair work was not mentioned, nor the building work opposite. Plus the lower floors facing the street get a lot of noise from the traffic
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location was brilliant - right next to the mall and central to most of the things we wanted to see. The apartment was clean, spacious and well-equipped and the staff were all lovely. Is definitely stay here again.
It was a shame the swimming pool wasn’t open as that would have been great for our children. It did state on the website it would be closed in fairness. Some of the pillows on the bed were a little hard but they would be the only faults and they are minor.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewExtremely spacious, really kind and helpful staff.
*Wish certain things could remain in kitchen/house for guests to use (just the essentials): olive oil, salt, etc., detergent, and there was no coffee maker. (I bought two large cups from Java the night before and heated them on stove top in the morning.)
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewStaying at the Yaya is like a home from home to me. The staff are so friendly and attentive and it is lovely that I am welcomed so well by everyone from security, reception, to cleaners every time I stay.
Everything was good.
Dear Dorothy, What a truly heartwarming review! We're absolutely delighted to hear that staying at Yaya feels like a "home from home" for you. It means the world to us that our staff – from security to reception to our cleaning team – consistently make you feel so welcomed and cared for. That personal connection is something we truly value. Thank you for your loyalty and for highlighting that "everything was good" during your perfect stay. We can't wait to welcome you back to your Nairobi home again soon! Warm regards, Team Yaya
Dear Dorothy, What a truly heartwarming review! We're absolutely delighted to hear that staying at Yaya feels like a "home from home" for you. It means the world to us that our staff – from security to reception to our cleanin… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewHuge apartment. We had booked a 1 bedroom apartment, but they had upgraded us to a 3 bedroom. I told my wife, "That's great, I am sleeping alone tonight."
Nothing to unlike
Dear Khyum, What a fantastic review! We're absolutely thrilled to hear you had the "Best stay in Nairobi" and enjoyed your spacious upgraded apartment so much. Sounds like you made the most of the extra space😊! We're delighted there was "nothing to unlike" about your experience, and we can't wait to welcome you back to Yaya Hotel & Apartments again soon..! Warm regards, Team Yaya
Dear Khyum, What a fantastic review! We're absolutely thrilled to hear you had the "Best stay in Nairobi" and enjoyed your spacious upgraded apartment so much. Sounds like you made the most of the extra space😊! We're delig… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation, cleanliness, staff
It was perfect…
Dear Jacqueline, What a fantastic review! We're absolutely thrilled to hear you had such a wonderful stay and that our great location, cleanliness, staff, and value for money all contributed to such a positive experience. We look forward to welcoming you back again soon! Warm Regards, Team Yaya
Dear Jacqueline, What a fantastic review! We're absolutely thrilled to hear you had such a wonderful stay and that our great location, cleanliness, staff, and value for money all contributed to such a positive experience. We look forwar… Show more
Reviewed: 22 June 2025 · Stayed in March 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewGood value place for a short layover, rooms are large and comfortable, staff is friendly
Not really suitable for longer stay - pool was out of service, construction right outside the building is loud, bathrooms are old and not very nice
Dear Ekaterina, We appreciate your review. It's great to know Yaya Hotel & Apartments provided good value for your layover, with large, comfortable rooms and friendly staff. We're truly sorry that aspects of your stay made it less suitable for a longer visit. The pool is indeed undergoing upgrades (which we've communicated on our platforms), and we acknowledge the occasional disturbance from the external construction. Regarding the bathrooms, we're surprised to hear they weren't to your liking as they have been newly renovated. We are always striving to ensure guest comfort and will take all your feedback into consideration as we continue to enhance our property. Thank you for your understanding as we work to enhance our property. Warm Regards, Team Yaya
Dear Ekaterina, We appreciate your review. It's great to know Yaya Hotel & Apartments provided good value for your layover, with large, comfortable rooms and friendly staff. We're truly sorry that aspects of your stay made it le… Show more