Reviews of Dolinnka Hotel
Kara-Oy Village, 722100 Cholpon-Ata, Kyrgyzstan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewWe were really impressed that they let us check-in at 8AM. Never had such experience before, really appreciated it. In general, most of our requests were tended to. The hotel is close to the lake and the property is very well-kept. The food is quite decent too.
The girls at the restaurant are a little slow and never smile. Besides, the last 2 days not only the coffee machine broke (so we couldn’t buy coffee) but they ran out of instant coffee.
Reviewed: 12 September 2024 · Stayed in July 2024
Verified reviewGood meals, nice short walk to a good beach. staff are super friendly and always seem to be available to help. Everyone is polite. Pool is heated, which is great in cooler nights
there was a smell coming from bathroom. The rooms are poorly ventilated. It's only minor though and easily outweighed by the positives
Dear Timur, We greatly appreciate the time you spent to share your recent holiday experience at our hotel! Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We will definitely take into account your comments regarding the smell from the bathroom and eliminate all issues. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again next year! Best regards, Hotel management!
Dear Timur, We greatly appreciate the time you spent to share your recent holiday experience at our hotel! Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to… Show more
Reviewed: 3 July 2024 · Stayed in June 2024
Verified reviewThe place is clean .The stay includes Breafast ,lunch, dinner and they serve good food .This place has everything from Garden ,swimming pool ,Cycles ,Restaurant and access to the Lake . The blankets they offer in the restaurant is something I really liked and the All the staffs are super friendly and able to accommodate and help us out especially Mr.Azmann,He took care of us really well .Helped us in Transportation to the canyon and checked us if we are okay . Im definitely choosing this place during my next stay and would definitely recommend to people and friends .
Dear Thirulogachandar, Thank you very much for sharing this great review of your stay at Dolinnka Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Hotel Administration!
Dear Thirulogachandar, Thank you very much for sharing this great review of your stay at Dolinnka Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overa… Show more
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewbest food (not salty, not greasy kyrgiz-europe fusion)! peaceful atmosphere, friendly staff
It was hard to find its location at first.
Dear Suhyeon, Warmest Greetings from our Hotel! Please let us express our sincere gratitude for choosing Dolinnka Hotel as your accommodation to stay, and we appreciate the time taken to share your recent experience during your stay with us. Regarding the location of the hotel, to make it easy for guests to find it, we have detailed video instructions on how to get to the hotel. We can send video to our guests upon request at any time. We apologize for the inconvenience caused! We value your review and we look forward to your return stay soon. Best regards, Dolinnka Hotel Team!
Dear Suhyeon, Warmest Greetings from our Hotel! Please let us express our sincere gratitude for choosing Dolinnka Hotel as your accommodation to stay, and we appreciate the time taken to share your recent experience during your stay with us… Show more
Reviewed: 2 October 2022 · Stayed in July 2022
Verified reviewReviewed: 16 September 2022 · Stayed in September 2022
Verified reviewwas a very nice location. staff were very friendly and helpful
Dear Lauren, thanks for choosing us. We are always working to improve our service! We hope to see you!