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Reviews of Gastello hotel

ул. Шоорукова, 41, 720005 Bishkek, Kyrgyzstan

#8 of 132 hotels in Bishkek

Guests' Choice

Review score

Based on 88 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Fantastic stay and incredibly friendly and English speaking staff. Breakfast was also really good.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    No complaints :)

    The hotel was very modern looking and clean, and staff was very friendly and helpful. Located in the city centre within quick travelling distance of the attractions.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Had a 3 days stay which was fantastic
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location, calmness, breakfast

    Neat and clean , well maintained

    Stayed in July 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It would have been great to have a small desk in the room as we had some work to do but this was easily resolved as there was some space downstairs we could do this.

    The staff here were very friendly and helpful to us in planning our next steps in Kyrgyzstan. They also were flexible with check in time which we were really grateful for after a long journey to get there. The room itself was very clean. WiFi strength was great in the room. It’s a little outside the main city but we felt it meant we got to see more Bishkek and Yandex was also a cheap option.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Excellent boutique hotel in Bishkek
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I really enjoyed this accommodation and I would choose it again. I liked a lot that it is in a quiet zone, accesible to the city centre, that it has a small garden and a rooftop terrace where you can admire the mountains. The room is very spacious, confortable and clean. It has a modern design and it’s decorated with good taste. The bed linen where so soft and high-quality. The mini-bar in the room vas very diverse. The staff is very nice and helpful. The breakfast was excellent.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms are very clean , hotel Is like home. So cute and comfortable

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a very clean hotel with friendly staff. The breakfasts were delicious and offered a wide variety of dishes. Our kids are quite picky, but even they enjoyed the breakfasts.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Great place, lovely small garden for chilling, 24 hour front desk
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Tha staff was helpful but some of them were very cold, but it is a general observation applicable to most of the places we visited. In a few years I expect to be a huge increase in the number of hikers in this magical country and a smile and being approachable makes a huge impact and does not cost a penny. It could be easily a competitive advantage.

    We booked two nights, arrived and left in crazy night hours and we were happy that they had a person at the front desk who could help us with Yandex taxi reservation. Water barrel was available at the hallway, breakfast was great, room clean and nice, hydrangeas in the small cute garden.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    9.0
    Overall a great experience.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Cleanliness was great. Rooms very comfortable. Location is great.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    The breakfast is wonderful! If they add something like yogurt, sour cream, and cottage cheese, it will be close to perfect)) The pastries with a local touch and the omelets are excellent. Delicious vegetables and fruits. Don’t expect French cheeses or German sausages, but it’s great even without them. A lovely veranda for breakfast, a cozy lobby where you can sit to work or relax, friendly and professional staff, and everything is very clean. The shower and toilet are new and comfortable.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were super kind and made breakfast for us much earlier than their usual time to accommodate our tour timing. The hotel was cute and had a boutique feel. Really enjoyed my stay.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and quiet

    Stayed in April 2025

  • Reviewed: 25 January 2025

    9.0
    Modern, comfortable, and with friendly, helpful staff.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Had a 25% room rate imposed for early check-in, which I wish that could have been waived since I also checked out in the early morning.

    Good spread for breakfast, and they had it packed for me on the last day when I had to head to the airport early. Location was close to where I needed to go, but I it's quite a walk to the city - cabs seem easy to get though.

    Stayed in January 2025

  • Reviewed: 9 January 2025

    9.0
    good , i will come again
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    high sound from fridge and , cleaning staff talking loud in morning

    bidet in toilet , wooooow

    Stayed in January 2025

  • Reviewed: 10 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thank you for the breakfast

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Really we do stayed home away from our home Thank you so much
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing I don’t like Because all are great

    Location , clean , breakfast , staff are great

    Stayed in October 2024

  • Reviewed: 28 October 2024

    10
    Great place clean comfortable nice food and very good quality of staff with a great hospitality
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    It’s great hotel

    Stayed in October 2024

  • Reviewed: 18 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights

    The hotel is a bit out of the centre but it was easy to get a taxi back and forward. Breakfast was only served from 9am, so we missed it one day as we needed to leave earlier.

    We had a spacious, twin room with a balcony. The hotel is modern, very clean and nicely furnished. The breakfast was quite simple but good. The hotel is located in a residential neighbourhood and is quiet.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    I really enjoyed the stay here! The photos are exactly as shown on the web. The breakfast is so homy and delicious 🤤, it
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Its a perfect match for me! Will definitely stay here again!

    Everything in details was thought over from the location to the warmth of the personnel! Big yes!

    Stayed in July 2024

  • Reviewed: 19 July 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very very helpful

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean, new and modern rooms.

    Stayed in July 2024

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is very delicious. cleanliness

    Stayed in June 2024

  • Reviewed: 28 April 2024

    10
    Great!
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A very clean hotel. The breakfast is very good. Thank you for this wonderful service.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No iron box

    Bed

    Stayed in April 2024

Showing 1 – 25

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