Reviews of Apsara Residence Hotel 4 stars
St. 27, Wat Bo Village, Sala Kamreuk Commune, Siem Reap, Cambodia., Siem Reap, Cambodia

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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBrilliant facility, very humble people! Lived the stay. 5/5
No lift for first and second floors
Dear Sivakumar, Greetings from Apsara Residence Hotel Siem Reap. Thank you for spending your special time to stayed with us and leave a good comment in here. we appreciate that we have made you feel satisfied with our service and facilities. we hope you will be back to stay with us again in the future. Have a great day Best wishes Apsara Residence team
Dear Sivakumar, Greetings from Apsara Residence Hotel Siem Reap. Thank you for spending your special time to stayed with us and leave a good comment in here. we appreciate that we have made you feel satisfied with our service and faci… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewMs chenda was amazing. She greeted us when we checked in and even asked gave us early check-in because we requested for it. And during check-in she prepared traditional desserts for us and it was amazing. I stayed there for three nights and during my stay the front desk was always available to have us at any moment and even recommended activities to do around the city. They do not have laundry there but they were happy to help us do laundry. The lunch, breakfast and dinner there are amazing and it's only $5 per meal per person. I cannot recommend this place enough. It was clean and the room design just amazing and they have the pool, and it's only 5-minute walk from Pub Street. Overall experience is 10 out of 10 and would definitely come to stay there again.
Dear Doung Kol Veasna, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our facilities and service we offer. Nothing else could make our day better than making out valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Warm Regards, Apsara Residence Team.
Dear Doung Kol Veasna, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewAmazing staff, they really go above and beyond. I even have me a room upgrade!
You can hear music from nearby bars but that’s nothing to do with the hotel itself
Dear Value’s guest, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our facilities and service we offer. Nothing else could make our day better than making out valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Warm Regards, Apsara Residence Team.
Dear Value’s guest, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our … Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewLocation
Dear Value’s guest, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our facilities and service we offer. Nothing else could make our day better than making out valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Warm Regards, Apsara Residence Team.
Dear Value’s guest, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our … Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewLocation
Dear Value’s guest, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our facilities and service we offer. Nothing else could make our day better than making out valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Warm Regards, Apsara Residence Team.
Dear Value’s guest, Greetings from Apsara Residence Hotel Siem Reap, Cambodia. Our Management and staff are very Thankful for the opportunity you have given us to welcome and serve you. We are glad to hear you enjoyed your stay with our … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewGreat staff and facilities, close to pub street, and great driver that took us to temples
N/A
Dear Ellie, Greeting from Apsara Residence Hotel Siem Reap Cambodia. Thank you for your wonderful review and taking your value time to share your feedback with us. We greatly to hear you had a great experience with our facilities and service. We look forward to welcoming and serving you back for another fantastic stay. Best wishes, Apsara Residence Team
Dear Ellie, Greeting from Apsara Residence Hotel Siem Reap Cambodia. Thank you for your wonderful review and taking your value time to share your feedback with us. We greatly to hear you had a great experience with our facilities and serv… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe staff here are so welcoming and friendly they couldn't do enough for me. I honestly dont think ive ever met as warm and friendly people. Only 5 minute walk to the busy pub street but is tucked away in a quiet area. Really enjoyed being there. P.s they didn't even ask me to do a review I just feel like they deserve it.
Dear Josh, Greeting from Apsara Residence Hotel Siem Reap Cambodia. Thank you for your wonderful review and taking your value time to share your feedback with us. We greatly to hear you had a great experience with our facilities and service. We look forward to welcoming and serving you back for another fantastic stay. Best wishes, Apsara Residence Team
Dear Josh, Greeting from Apsara Residence Hotel Siem Reap Cambodia. Thank you for your wonderful review and taking your value time to share your feedback with us. We greatly to hear you had a great experience with our facilities and servi… Show more
Reviewed: 26 May 2025 · Stayed in March 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified reviewEverything was amazing! Super close to the centre, staff were all lovely and the room was amazing. The breakfast was excellent as well. I could not recommend the Apsara Residence enough.
Dear Divya, Greetings from Apsara Residence Hotel Siem Reap. Thank you for spending your special time to stayed with us and leave a good comment in here. we appreciate that we have made you feel satisfied with our service and facilities. we hope you will be back to stay with us again in the future. Have a great day Best wishes Apsara Residence team
Dear Divya, Greetings from Apsara Residence Hotel Siem Reap. Thank you for spending your special time to stayed with us and leave a good comment in here. we appreciate that we have made you feel satisfied with our service and faciliti… Show more
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewLocation
Facilities and no lift BF is not up to mark
Dear Prabhu, Greetings from Apsara Residence Hotel. Thank you so much for choosing our property for your accomodation and take your time to review us.We really appreciate of you to share your improvements feedback. We would like to apologize for some lacking controlled such as breakfast and lift we would better improve to satisfy customer’s need as much as we can. Hopefully to have a chance welcome you back. continue to enjoy facilities and our customer service. Best regards, Apsara Residence Team.
Dear Prabhu, Greetings from Apsara Residence Hotel. Thank you so much for choosing our property for your accomodation and take your time to review us.We really appreciate of you to share your improvements feedback. We would like to apolo… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewWater is not hot…. And also from the bathroom not cover well and morning light is straight to our bed.
Dear Ka Tsun, Greetings from Apsara Residence Hotel. Thank you so much for choosing our property for your accomodation and take your time to review us.We really appreciate of you to share your improvements feedback. We would like to apologize for some lacking controlled such as hot water and morning light straight to your bed. Our team already check and fixed it. Really sorry that we can not fixed it on time during your stay. Hopefully to have a chance welcome you back. continue to enjoy facilities and our customer service. Best wishes, Apsara Residence Team.
Dear Ka Tsun, Greetings from Apsara Residence Hotel. Thank you so much for choosing our property for your accomodation and take your time to review us.We really appreciate of you to share your improvements feedback. We would like to apol… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewIt was visually beautiful, very comfortable and the staff was accommodating
Nothing really -however there is no elevator - the staff brought our luggage to our room so it wasn’t an issue
Dear Sally, Greetings from Apsara Residence Hotel. Thank you so much for choosing our property for your accomodation and take your time to review us.We really appreciate with your comment. Hopefully to have a chance welcome you back. continue to enjoy facilities and our customer service. Best wishes, Apsara Residence Team.
Dear Sally, Greetings from Apsara Residence Hotel. Thank you so much for choosing our property for your accomodation and take your time to review us.We really appreciate with your comment. Hopefully to have a chance welcome you back. co… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in February 2025
Verified reviewGreat location
Pool area very small. No daily room service
Dear Keryl, Warmest greetings from Apsara Residence Hotel Siem Reap Cambodia. Deeply Thank you for choosing our property for your accomodation and take your time to review us.We really appreciate of you to share your improvements feedback. We would like to apologize for Daily room service we would better improve to satisfy customer’s need as much as we can. we will discus with our team to open as normal like before. Hopefully to have a chance welcome you back. continue to enjoy facilities and our customer service. Apsara Residence Team.
Dear Keryl, Warmest greetings from Apsara Residence Hotel Siem Reap Cambodia. Deeply Thank you for choosing our property for your accomodation and take your time to review us.We really appreciate of you to share your improvements feedback… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewWonderful staff, so helpful and kind. Hotel is centrally located. Rooms are spacious and clean. Big open shower and comfortable beds.
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewThis is our second time at the Apsara, having returned after staying in 2023. Sometimes, when you return to a place that you enjoyed, you find that it does not measure up to your memories, but that did not happen here. The Apsara exceeded our recall in quality and gracious service. We love the location, close to the action, but quiet for relaxing; and we appreciate the made-to-order excellent breakfast to start our day. We we arrived, we were thinking that our third time visiting temples around Siem Reap was probably enough, but we were so well taken care of at the Apsara that we are considering returning again. To put this in perspective, it takes us at least 1.5 days in transit to get there, and requires adapting to an 11 hour time change, and we consider the Apsara worth this effort.
The staff place such effort into their work, that we find nothing to complain about.
Reviewed: 1 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGreat location, amazing rooms. Lovely pool. Doubt you’ll get better value for money anywhere.
Few mosquitoes around. Just buy some spray.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe location, the staff and the facilities
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewThe location and nice size of rooms.
In one room the air conditioning broke down. But it was fixed within 24 hours