Reviews of Mad Monkey Hostel Siem Reap
Rose Apple Road, Siem Reap 12402, Siem Reap, Cambodia

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewI loved how this place is more sociable and the presentation stands out from may places that I've visited! They have great a/c and it's a fun, vibrant environment!
A couple of times the power went out during my weekly stay. It was only for a couple of minutes though. Everything else was pretty much exceptional!
Thank you so much for the great review, and we're so happy you loved our hostel. We strive to create a fun and vibrant environment, and it's rewarding to know that we achieved that for you. We regret to hear about the brief power outages during your stay, but despite that, we're thrilled that everything else was exceptional. Thank you for staying with us, and we hope to see you back again soon!
Thank you so much for the great review, and we're so happy you loved our hostel. We strive to create a fun and vibrant environment, and it's rewarding to know that we achieved that for you. We regret to hear about the brief power ou… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewComfortable and spacious and close to entertainment areas.
Hi there! It was awesome to have you stay with us at Mad Monkey! We are very appreciative of your kind review, and we’re all so glad to hear that you had a great stay! Enjoy the rest of your SEA adventures!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation, cleanness
No elevators
Hi there, thank you for choosing Mad Monkey Hostels for your stay. We loved having you here and we wish you the very best for your onward trip.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewGood Location and facilities
Hi Arun, it was an absolute delight having you stay here with our team at Mad Monkey. Wishing you the best for your onward trip! Thank you for choosing our socially responsible hostel.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewPeople
Nothing
Hi Garvit, thank you for your awesome review! We really would like to thank you for supporting us. Your stay at Mad Monkey makes a real difference here in the local community.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewthe beds were big and comfy, the rooms were nice and clean! the staff were very lovely and the food was good! i’m happy with the fact that i didn’t hear music in my room, it was very good
the wifi was a bit choppy but it’s okay
Hi Pamela, your review is awesome, and you were a really awesome guest. Thank you for choosing Mad Monkey, Southeast Asia’s first socially responsible hostel company.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewSarun Ron was a very kind and generous host. On the first night, I misplaced some items and Sarun kept them safe and returned them to me the next morning. It was a big relief.
All good.
Hi Alim, it makes our job a whole lot easier when we have awesome customers like you. Thanks for staying with us at Mad Monkey! Safe travels!
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGood location
The AC did not work very well in the room. Also if you are in the top bunk there is no privacy and if the room light is on, it is directly in your face so you can’t sleep until everyone goes to bed
Hi Grace, thank you for your feedback. While we conduct monthly preventive maintenance on our air conditioning units to ensure their highest performance, we regret that this did not exceed your expectations. Had we been made aware of the issue at the time, we would have taken steps to make your stay a comfortable one. We hope you’ll give us another go soon and find out what we’re all about and what keeps so many great guests coming back for repeat stays.
Hi Grace, thank you for your feedback. While we conduct monthly preventive maintenance on our air conditioning units to ensure their highest performance, we regret that this did not exceed your expectations. Had we been made aware of the is… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewThe place has so many mosquitoes 🦟 ...
Hi Luciane, thank you for choosing to stay with us. Unfortunately, insects are common in Cambodia, particularly when windows are left open, but we completely understand your concerns. Please rest assured that we carry out monthly pest control measures to help minimize such issues. We hope that you had a great stay otherwise!
Hi Luciane, thank you for choosing to stay with us. Unfortunately, insects are common in Cambodia, particularly when windows are left open, but we completely understand your concerns. Please rest assured that we carry out monthly pest contr… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in February 2025
Verified reviewGreat hostel slightly more expensive than others but we'll worth it Staff couldn't be more fun friendly and helpful
Activities are cheaper and just as good booking through local travel kiosks
Hi Simon, thank you for your review – it’s always a treat to have nice people like you stay with us. Thanks for supporting us and choosing a socially responsible hostel.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReally nice staff !
Hi Gino, thank you so much for your thoughtful review. I’ve shared it with the team, and we’re all so glad to hear that you had a great stay!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewThe room was clean and had everything we needed for our stay. Convenient location and we were able to book day trips through the hostel which saved a lot of time and made our stay easier.
The reps aren’t always the friendliest. One thing to keep in mind is that it is a party hostel. It will get loud. This wasn’t a problem for us but might be for other guests.
Hi Chloe, thank you for staying with us and for your review. We are sorry to hear that you had a negative interaction with our team. They usually earn rave reviews for being friendly and helpful, but once in a while, miscommunication or cultural misunderstanding can cause a rift. We’re talking through this issue with them so that they can learn from it and improve their service. Thank you for the learning opportunity.
Hi Chloe, thank you for staying with us and for your review. We are sorry to hear that you had a negative interaction with our team. They usually earn rave reviews for being friendly and helpful, but once in a while, miscommunication or cul… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe vibes at night were awesome. The staff interacts with the guest and we play d drinking games, pool etc
As a backpacker, it would be nice to be able to bring food or drinks to ur room. I had a private room and was told to throw my food away upon arriving but then offered to order food from them. If we are at a hostel I feel like we are obviously trying to save money and that includes food. One other thing that made me nervous was the door would lock but if u pulled it toward u and back in, the door would open no problem. I just brought my valuables with me just in case. Besides that the staff was friendly, the pool looked nice although I never saw anyone in it…, prob bc there’s so much to see during the day
Hi Sandra, thank you for recognizing the hard work of our staff members. Regarding your main concern, this house policy goes for all Mad Monkey properties; we do not allow food to be brought inside the room as it attracts pests, which poses a risk to the health and safety of guests. We appreciate your understanding and wish you continued safety on the rest of your trip!
Hi Sandra, thank you for recognizing the hard work of our staff members. Regarding your main concern, this house policy goes for all Mad Monkey properties; we do not allow food to be brought inside the room as it attracts pests, which poses… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe bed was so comfortable. Friendly and welcoming staff. Fun and lively atmosphere. Good location for exploring Siem Reap.
Felt more like a place for foreigners—would be nice to see more locals too. Bathrooms could use some improvement, but I understand it's a dormitory setup.
Hi Srieng, thank you for your review – it’s always a treat to have nice people like you stay with us. Thanks for supporting us and choosing a socially responsible hostel.