Opiniones del Mad Monkey Koh Rong

Hi Jorge, we are sorry to hear that you had a poor experience with Mad Monkey. We do go to great lengths in our online marketing, videos, and room descriptions to make it clear that we are a party hostel. We can understand your dismay regarding your initial concern. Unfortunately, the behavior of our other guests is outside our control; as adults, we expect guests to be mindful in a shared accommodation setting. Our security team will intervene when someone is disrupted to an extreme degree or if it was reported to us since we were unable to enter the rooms, especially during the night. Finally, our housekeeping staff performs routine touch-ups, but being in front of the beach comes with challenges; thus, we encourage all our guests to wash their feet using the hose out the front of their room. Please understand that these individuals’ actions aren’t a reflection of Mad Monkey. We hope you’ll give us another go soon and find out what we’re all about and what keeps so many great guests coming back for repeat stays.

Hi Jorge, we are sorry to hear that you had a poor experience with Mad Monkey. We do go to great lengths in our online marketing, videos, and room descriptions to make it clear that we are a party hostel. We can understand your dismay regar… Mostrar más

Hi Paloma, we are pleased to hear that you enjoyed the activities that we prepared; hopefully, this helped you make wonderful memories while visiting Koh Rong Island. Regarding the showers, we appreciate hearing from our guests after their stay; to share the news, we are making this a top priority in our plans for improvement. Thank you for your feedback, and happy holidays!

Hi Paloma, we are pleased to hear that you enjoyed the activities that we prepared; hopefully, this helped you make wonderful memories while visiting Koh Rong Island. Regarding the showers, we appreciate hearing from our guests after their … Mostrar más

Hi Vicente, thank you for recognizing the hard work of our staff. The local banks in Cambodia do not take USD notes with tears and devalue them, whether it is a $1 or $50 bill. Due to this, it is not that we would not take cash; rather, it means that we need to be more careful in inspecting the notes. The convenience fee for the card, on the other hand, goes to the bank and not to the hostel. Thank you for understanding this, and we hope that you had a great stay otherwise.

Hi Vicente, thank you for recognizing the hard work of our staff. The local banks in Cambodia do not take USD notes with tears and devalue them, whether it is a $1 or $50 bill. Due to this, it is not that we would not take cash; rather, it … Mostrar más

Hi Jimena, we are pleased to hear that you enjoyed our fantastic view in front of the hostel. As for the meals, when running a hostel on an island, everything has to be brought in by boat. Our rates are set where they have to be to offer you an awesome atmosphere and delicious food in a remote getaway destination. Like they say, ‘you get what you pay for!'. Safe travels, and thank you again for staying with us.

Hi Jimena, we are pleased to hear that you enjoyed our fantastic view in front of the hostel. As for the meals, when running a hostel on an island, everything has to be brought in by boat. Our rates are set where they have to be to offer yo… Mostrar más

Hi there, and thank you for your lovely review. We take all feedback seriously, and your review is much appreciated. We do not leave the air conditioning controllers in the dorm rooms, as guests can disagree about what temperature they want. Instead, we set the temperature to around 22 degrees, which most guests find a comfortable middle ground. We hope you’ll be able to visit another one of our socially responsible hostels during your travels.

Hi there, and thank you for your lovely review. We take all feedback seriously, and your review is much appreciated. We do not leave the air conditioning controllers in the dorm rooms, as guests can disagree about what temperature they want… Mostrar más