9.0

Reviews of Siem Reap Comforts Hostel 3 stars

Steung Thmey, Svay Dangkum, Siem Reap, Cambodia

  • Kevin

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Character family-run hotel in great location with nice pool to relax in. Staff were very helpful and obliging. Tea, coffee and water supplied in room

    Bedsheets was a bit worn but very minor

  • Kennet

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    They have everything better than in the pictures and we got upgraded into a suite room so its all good for us. The air-conditioner turned the room very much comfortable cold which is a relief after walking around sweltering hot SR.

    Its low season so its understood that the lighting during night time is not always on since we arrived very late (10:45pm) and there is no elevator - however the concierge took his way out to bring up some of our suitcase and he was really nice. To sum up, they compensate for whatever it is that seemed a lack.

    Property response:

    Thank you for taking the time to share your feedback. We’re glad to hear that you found the suite comfortable and appreciated the cool air-conditioning and the service from our staff. We would like to kindly note that our property listing clearly states that we do not have an elevator. We always strive to ensure transparency so guests know what to expect upon arrival. Additionally, while your original booking was for a Superior Room, we were happy to provide you with a complimentary upgrade to a Deluxe Room as a gesture of goodwill. We’re truly sorry if we still fell short of your expectations despite these efforts, and we appreciate your understanding, especially during the low season when some services may operate differently. Your feedback is important to us, and we’ll continue working to improve wherever we can.

    Thank you for taking the time to share your feedback. We’re glad to hear that you found the suite comfortable and appreciated the cool air-conditioning and the service from our staff. We would like to kindly note that our property listing c… Show more

    Siem Reap Comforts Hostel
    7 July 2025
  • Frederic

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
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  • Frederic

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Claudio

    Reviewed: 4 June 2025 · Stayed in March 2025

    Verified review
  • Anonymous

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
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  • Anonymous

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    The staff went above and beyond to ensure our stay was comfortable. The complimentary tuk tuk service into town was awesome. Our room was equipped with everything we needed and was as pictured. Pool was great.

  • Anonymous

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    We loved our stay here and kept re booking during our time in Siem Reap the staff were very friendly and helpful. The hotel is very clean and well managed Lovely breakfast and nice rooms thank you we will be back .

  • Anonymous

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    The employees of the hotel are absolutely wonderful, helpful and soooo nice! If you have any question they are happy to help. The location is great, WiFi is also very good. It has a nice place to sit around the pool and it’s quiet and clean in the rooms.

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  • Anonymous

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Hotel features beautifully appointed rooms that prioritize both comfort and style. The highlight of the stay is undoubtedly the friendly and attentive staff, who are always eager to assist with any requests or questions. Whether you're venturing out to explore local attractions or enjoying the hotel’s amenities, the combination of stellar service and a convenient setting ensures a memorable visit. I highly recommend this hotel to anyone traveling to the area.

  • Anonymous

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    It is amazing of staying at a hotel centrally located in the heart of the city. The property features a spacious pool set amidst lush greenery, providing a tranquil escape from the urban bustle. The staff were exceptionally friendly and attentive, making my stay both enjoyable and hassle-free. Overall, this hotel is an excellent choice for those seeking comfort and convenience in a vibrant environment. Highly recommended!

  • Alisa

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review

    Quite ok swimming pool, but I prefer big ones. The staff did not talk to me or advice what to see or asked if I need any help. Great location, good AC, good tooth brush, comfy bed, quite clean room (but not the walls) and clean bed linnen.

    The bars on the window!!! Makes you feel like in prison. Impossible to open. And no fire alarm. No socets near the bed and none in the bathroom. It total 5 socets in the room, only 2 works. The shower is typical asian style, absolutely hate them. Everything is wet after taking a shower. The hairdryer is a joke, doesnt dry hair at all and has short cable. Dirty walls. Mind that the hostel is in front of the school. There are better options in Siem Reap for that price.

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  • Paulina

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review

    Good breakfast, amazing staff, very friendly, nice pool, big room.

    The mattress could have been better - it was quite worn down.

  • Rua

    Reviewed: 6 May 2025 · Stayed in March 2025

    Verified review
  • Melanie

    Reviewed: 6 May 2025 · Stayed in March 2025

    Verified review

    I was pleasantly surprised by the warm welcome I received at this hotel. The staff made me feel right at home with their friendly demeanor and personalized attention. They went out of their way to ensure that I felt comfortable and settled in. The inviting atmosphere and caring service made my stay truly special. This hotel is perfect for anyone seeking a cozy, home-like experience while traveling!

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  • Xiu

    Reviewed: 6 May 2025 · Stayed in March 2025

    Verified review

    During my recent stay, I was consistently impressed by the friendly staff at the hotel. From the moment I checked in, their warm smiles and helpful attitudes made me feel right at home. Whether it was the front desk team answering my questions or the housekeeping staff ensuring my room was pristine, their commitment to excellent service truly stood out. I highly recommend this hotel for anyone seeking a welcoming atmosphere.

  • Sok

    Reviewed: 29 April 2025 · Stayed in March 2025

    Verified review
  • Giulia

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Affordable and comfortable, free instant coffee and water, swimming pool, good location

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  • Kelsey

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    We were in need of a peaceful tucked away place and this spot provided. The pool was so clean and relaxing, the staff was so kind and smiley and helpful with laundry and booking buses, the food at the restaurant was well priced and filling. The big bonus for me was that the staff refilled everything in the room each day, shampoo, coffee, waters, TP, fresh towels, etc. That was a huge treat! Would definitely stay here again.

    The price was a bit higher because of Khmer new year so not sure the normal price but either way was worth it! Also if you’re not keen on people going in your room then might ask for a don’t disturb card. But for us it was great 10/10 :-)

  • James

    Reviewed: 17 April 2025 · Stayed in March 2025

    Verified review
  • Veronique

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    The pool is very pretty, the location is also very good and staff friendly and welcoming. The room was very big. The decor minimalist but the bed was the most comfortable I got in Cambodia. It was also calm compare other hotels in Siem Reap.

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  • Claudio

    Reviewed: 8 April 2025 · Stayed in March 2025

    Verified review

    We enjoyed our time here The staff were incredibly friendly and courteous. The pool area was relaxing and chilled The room, whilst basic, was excellent value for money. Great location, close to all the major sights of Siem Reap city.

    The air con unit could do with replacing as it was noisy and not overly powerful. A fridge in the room would be great Housekeeping only happens at 10am, no later. Small things really, but prevent me from giving it 10/10

  • Ryo

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Even though we only stayed there one day, I still like the place. Even after the check out they offered us many support so that I could stay there comfortably until my flight.

  • Shen

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    The staff was extremely friendly, welcoming and helpful! The facilities were beautiful, the bed was firm but comfortable. The pool area was really nice, especially as you could order food and drinks to your lounger. Close to the chaos of the night markets and pub Street but just far enough away to be quiet.

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  • Wang

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    Amazing stay! The staff was super friendly, ready to help at any moment, very respectful to everyone and took the time to explain all the facilities including at our stay. Loved every single small attention they’ve prepared for us. By far the best accommodation we had during our trip.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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