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Reviews of Moonlight Resort 4 stars

Saracen Bay, Koh Rong Sanloem, Cambodia

#45 of 49 hotels in Koh Rong Sanloem

Guests' Choice

Review score

Based on 79 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.9

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    6.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 30 March 2025

    8.0
    Like in a movie!
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Bladeren in douche en zand in kamer geen borstel in kamer

    Ligging

    Stayed in March 2025

  • Reviewed: 28 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing, the menu was very poor. We have been to this resort 3 times over 11 years. The ceaser salad was the wrong dressing and way to much. The bacon needed to be crispy. The scallops wrapped in bacon needed a dipping sauce. Breakfast was good. Some things on the menu where not available.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    8.0
    Moonlight Resort - unique domes and great seaview
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Thin bed mattress on hard surface gave me temporary backache and affected sleep quality. Breakfast was nice but repetitive and to order only with slow service.

    Unique circular domes or igloos to stay in. Probably the best view of the bay from the swinging beds - reserve before breakfast to avoid disappointment!

    Stayed in February 2025

  • Reviewed: 9 February 2025

    6.0
    There must be better options on this beach
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very poorly managed. Everything is old and dirty. The employees are very very kind, but don’t really know what they’re doing (don’t fire them, train them).

    The location (so just pick another hotel on this beach) and the kindness of the staff

    Stayed in February 2025

  • Reviewed: 2 January 2025

    6.0
    Location is superb, needs a bit of a love.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights

    This hotel was more expensive than others on this stretch of beach and perhaps I was expecting more because of that. I would expect our rooms to be cleaned every day, they weren't. You had to request cleaning, we didn't realise this at first. Particularly in the heat, when you can't flush paper down the toilet, it's pretty gross for the bathrooms not to be cleaned daily. The lighting in the rooms was terrible, very harsh and no way to turn lights off from the bed in the middle of the room. Also the pods had blinds that didn't cover the whole window or sky light so nights were bright from the lights in the gardens and then when the sun came up. The description said that food/pizza was always available during the day, it wasn't. Lunch service stopped at 2pm. The eating / reception pod is a weird place. I felt that this resort was overall feeling tired and in need of a good spruce up. With some simple changes, a good clean, new linen etc it would be stunning. At the moment it's not.

    The location of the Moonlight is truly extraordinary and the views from the pods over the white sand were mesmerising. We were just steps from the warm sea. The garden was stunning and being able to have breakfast here was special. the grounds were clean and well kept. The hotel organised a boat trip where we were able to swim with the phospheresence and that was great. You are just a short walk from good restaurants, bars and more lively resorts.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a bit older than the photos show. Nothing happening at the resort so you tend to go to other restuarants to more options to eat and entertainment.

    Stayed in December 2024

  • Reviewed: 21 October 2024

    6.0
    No worse the money
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 1 night

    The room isn't so pleasant to stay in even if the aesthetic is beautiful, the wall were thin so we heard all the noises from the outside, plus our bathroom was overflowing on the morning..

    The location of the resort is pretty great, only a few minutes by walk from the boat stop. The room face the sea, so it's give a good impression once you arrived at the hotel! The staff was kind also.

    Stayed in October 2024

  • Reviewed: 13 September 2024

    8.0
    Quiet and relaxing stay
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    There were some ants outside our room which were a little annoying, the hotel did have a free kayak and paddleboard but only one of each and they were in poor condition

    Loved the free upgrade to an amazing unique room! The hotel is beachside and the breakfast was good. Many places outside to relax around the resort.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    It's an amazing restaurant lively staff yummy Khmer food all food so fresh. Very beautiful look, clean, nice and helpful staff reliable transfers, and good food. Rooms are very spacious and pretty.All in all we had a very nice experience and good memories. We will definitely recommend this place It’s was an amazing for travel to there , The only suggestion I have is the wifi connection. I stayed at room number 10 with my couple, Wifi signal is not usable. The Cellcard connection does not exist. So I was pretty much offline the entire stay. so internet connection is not really an issue, so living off-grid is a plus at this instance. But for those who are looking to work remotely, this is a huge issue. Anyway I really have an amazing and beautiful time for staying with a beautiful resort with lovely staff, see you again on December.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Perfect special getaway
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    I loved the serenity and the sense of symmetry in the design .

    Stayed in August 2024

  • Reviewed: 26 June 2024

    8.0
    Moonlight or sunlight, a lovely place to stay.
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Just the most gorgeous setting, and beautifully groomed. The igloo like bungalows are very appealing. Lots of good relaxing and reading spots suitable during a rainy spell! Staff very pleasant and helpful.

    Stayed in June 2024

  • Reviewed: 4 March 2024

    7.0
    Pretty good, but felt it could have been better
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 3 nights

    The hotel doesn't quite hit the mark what with the opportunity it has with being located on the best part of Saracen beach. The food was overpriced so we ended up eating at the more touristy / backpacker end of the beach and judging by how busy the restaurant was, so did all the other guests; consequently, there wasn't much of a vibe about the place. Shame really...

    We stayed in one of their round dome houses which were spectacular. The room was fun being completely circular with a circular bed in the middle. The beach was lovely with gorgeous white sand and blue water to swim in.

    Stayed in February 2024

  • Reviewed: 16 January 2024

    6.0
    Nice stay but overpriced!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Although the room was nice, the bathroom was outside and there were gaps around the windows/doors into the room meaning you were joined by wildlife e.g crickets and lizards (mostly on a night time) This really bothered us as we don’t like lizards and one night 1 got into our room so we spent most of the night awake paranoid! The beach location is beautiful however it is a 10 minute walk up the beach to where the restaurants/bars are. The hotel could do with a good refresh in terms on paint jobs (around pool area and exterior of rooms) and a good clean to make it look as inviting as the photos.

    The hotel messaged us prior to our arrival and arranged to pick us up from the pier and bring us to the resort which was nice and saved us a fair walk down the beach. We then enjoyed quick check in and a welcome drink. The resort was right on the beach and had free kayaks and paddle boards for guests to use. The room was a good size however a little more run down than we expected and required some TLC. WiFi was decent and our room had a smart tv with movies loaded was nice on a night time. Robes, bath and pool towels and basic toiletries also provided. A/C worked perfect and a fan also provided.

    Stayed in January 2024

  • Reviewed: 13 November 2023

    6.0
    It was a very good view of the resort but I won’t stay there again if I go back to Cambodia.
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet, the light in the bathroom were broken for our second day on the island. The bathroom doesn’t clean enough. And they charged us triple price for everything we asked for help.

    The price is way too expensive for foods and drink. They charged us triple price for foods and drink. And doesn’t really helpful when we ask for help. Staffs are not really helpful !

    Stayed in November 2023

  • Reviewed: 11 March 2023

    7.0
    Nice island. Shame to see it go this way.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights

    The spray painted graffiti by the Cambodian government making visitors feel unwelcome.

    The beach and grounds were kept really clean by the staff. Dinner on the beach was really nice. The food was excellent and well priced. Breakfast is limited and not up to much. The domed dining hall is a bit depressing. Unfortunately the Cambodian government are trying to evict the owners of this hotel and other hotels and bars and come around spraying massages with eviction dates on the buildings, so they can sell leases to developers, so this island will be spoilt and never be the same again. We wish the owners and brilliant staff well in the difficult situation that they find themselves in.

    Stayed in February 2023

  • Reviewed: 5 February 2023

    6.0
    Strange things are happening at Saracen bay. Land claims are made and people evicted. The management had company of big
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    No hot water and a bad working air on. We were offered a different room. Just behind the hotel is a water dump where a lot of waste goes into. That brown water runs into the ocean.

    Quiet. The architecture is a strange but it works. Fantastic staff

    Stayed in February 2023

  • Reviewed: 28 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thank you very much for your stay!  tip: arrived early for breakfast! the staff was really listening! for my friend’s birthday they offered us a nice plate of fruit. I recommend !

    Stayed in January 2023

  • Reviewed: 25 January 2023

    6.0
    A lovely island but the hotel is overpriced with poor service and not worth it.
    • Leisure trip
    • Group
    • Dome Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Overall quite disappointing for the price paid. The staff are the opposite of proactive; they never seem ready to help or even say hello (except for the gardeners). For example every day at breakfast there would be either no plates or no cutlery or no coffee or no orange juice and they would just be standing there and wait til you asked then you had to wait (sometimes so long you weren’t sure if they had forgotten) thenor they would just bring one glass of orange juice so then i would have to ask for another for the rest of my family as I assumed they would just fill up the buffet juice dispenser. Similarly they do bring drinks to your sunloungers during the day, but only if you can find someone to ask. We had a dome room which looks gorgeous but aside from being aesthetically pleasing it’s entirely lacking in function- the start gazing hole is small so we could only see one star despite there being amazing stars on the island, it also obviously lets in a lot of light but you can’t cover it yourself you have to go to reception to ask them to put the cover on but it’s not a 24hr reception. We hadn’t thought this through on the first night and, excited to see the stars we left the cover off, only to be woken up around 5am from the sun. The next nights we had the cover on but on one night the wind blew it off and again we were woken up at 5am. Also even with the cover on all the windows are dome shaped but the blinds are rectangular so it is always fairly light in the mornings regardless. Additionally the acoustics of the dome, whilst funny to begin with, make every noise very loud and displaced. Even birds outside the window would sound like they were coming from inside on the other side of the room, again waking me up. You also have to remember to put the sign on your door for the room to be made up, they don’t automatically do it each day which seems odd to me compared to every other 4 star hotel I’ve stayed in.

    aesthetically pleasing and good, quiet location on the beach for sunbathing in the day but not far from the other restaurants and bars. they also made the effort to clean any rubbish which had washed in on the tide from their section of the beach which made it even more pituresque

    Stayed in December 2022

  • Reviewed: 2 January 2023

    7.0
    The price did not reflect the quality of service
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 2 nights

    Our room did not get cleaned during our stay here even though we specifically asked for it to be cleaned whilst we were out for the day. The food was expensive but very enjoyable. It was not made clear to us before we arrived that we would need to get a water taxi over to the property as it would have been a 45 min walk along the beach otherwise. We did managed to get a water taxi quite easily but had to pay extra for this.

    The room was very beautiful and the bed was very comfortable with a great location on the beach front and it was only a 20 min walk from lazy beach which is also a very beautiful beach. The food was very nice but a little on the expensive side.

    Stayed in December 2022

  • Reviewed: 1 January 2023

    7.0
    a nice relaxing visit
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 7 nights
    • Submitted via mobile

    the breakfast buffet was not good. the restaurant dome is not good and lacks atmosphere/ character. the food we ordered off the menu was fine, however

    lovely staff, very clean, domes are very nice, nice property and well maintained

    Stayed in December 2022

  • Reviewed: 28 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower had zero pressure and no hot water.

    Large rooms, friendly staff and good resort amenities.

    Stayed in December 2022

  • Reviewed: 16 December 2022

    8.0
    Friendly staff, clean beaches, perfect place to chill out
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The unique rooms were a great distance to the beach and the staff were great.

    Stayed in December 2022

  • Reviewed: 20 March 2025

    10
    Beautiful resort to stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful resort Special and clean little houses Super comfy Helpful and friendly staff Fast wifi Super breakfast!

    Stayed in March 2025

  • Reviewed: 10 March 2025

    2.0
    Very disappointing. Would not recommend.
    • Leisure trip
    • Couple
    • Dome Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Where to start. Hotel stated that they would collect us from pier, but when we arrived there was no one available, we carried bags down the beach to the hotel, it’s not a long walk. From the pictures online this hotel looks stunning and very instagramable but in reality it is run down and dirty. It could in fact be a brilliant place if it was given a little love and attention to detail. On arrival we were given a welcome drink of half a glass of apple juice and a small plate of fruit wrapped in cling film with plastic forks. This was a great example of how with just a little effort with presentation this would have elevated the experience. Once we were shown to our room, it was very disappointing again very run down and dirty. The towels were thin and discoloured, the sheets had marks from either fake tan or foundation. For a hotel that advertises as moonlight resort with skylights it would be good if the windows were washed. On the second day of our stay, I was unwell with stomach bug, we stayed around the hotel for the day, there was no offer to clean our room, to change towels or replenish supplies in the room. As I was unwell my husband went to reception to ask for more toilet paper and.water, it took a long time for this to come to our room, and then on check out we were charged well over the local rate for 2 small bottles of water. When I complained about this the staff replied ‘well did you ask for your room to be cleaned’ If we had been staying at one of the much cheaper hostel accomodations on the island I definitely would not have expected the room to be cleaned, but as one of the more expensive places this is something we expect as standard. Lastly the breakfast menu is very limited, it looks like there are several different options but in reality there are 3 different names for standard toast and eggs. We choose to have our breakfast delivered to our room terrace as the dome restaurant area is again dark and run down.

    It was on the beach, but other than that there was nothing good about this hotel

    Stayed in February 2025

Showing 1 – 25

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