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  5. Reviews of NagaWorld Hotel & Entertainment Complex

Reviews of NagaWorld Hotel & Entertainment Complex This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Samdech Techo Hun Sen Park, , Chamkar Mon, Phnom Penh, Cambodia

#87 of 222 hotels in Phnom Penh

Guests' Choice

Review Score

Based on 192 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.6

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room @NagaWorld 1
    • Stayed 6 nights
    • Submitted from a mobile device

    Smoking everywhere. Should have dedicated smoking areas.

    Excellent hotel

    Stayed in August 2025

  • Reviewed: May 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Room @NagaWorld 2
    • Stayed 2 nights
    • Submitted from a mobile device

    From the room to the pool it’s about a 15 minute walk which is a bit annoying

    Hotel is amazing in the sense it’s spotlessly clean, massive and has a lot going on

    Stayed in April 2025

  • Reviewed: March 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 5 nights
    • Submitted from a mobile device

    The Staff were all excellent , very respectful, Food excellent.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    Bad odor in the bathroom

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Room @NagaWorld 2
    • Stayed 2 nights
    • Submitted from a mobile device

    Not.

    Location , food and hospitality .

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Room @NagaWorld 2
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit hard to get around the area on food

    Nice hotel, bit over the top. Chinese gambling place. Beautiful though. Breakfast was really superb

    Stayed in February 2025

  • Reviewed: January 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Room @NagaWorld 2
    • Stayed 2 nights

    The hotel itself is really impressive. The breakfast was great and the casino is huge. I just really hated the fact that they still let people smoke inside of the casino.

    Stayed in December 2024

  • Reviewed: January 4, 2025

    9.0
    We enjoy the stay in this hotel, will book this hotel if I am coming Cambodia again.
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 2 nights

    Toilet - shower area water flow is very slow, almost flood.

    Breakfast is excellent, many varieties. Hotel is new and room is big

    Stayed in January 2025

  • Reviewed: December 13, 2024

    9.0
    Very good, if you can put up with smokers. Good value for money. Good location.
    • Leisure trip
    • Solo traveler
    • Superior Room @NagaWorld 2
    • Stayed 6 nights

    While I understand hotel allows smoking it's something I didn't like and people did smoke in 13th floor where it was supposed to be smoke free. After 11 there was ladies (mostly transgender) who was harassing you for business and they even got in to the lift with you. Some staff were very helpful while others were only willing to serve rich Chinese where they get bigger tips. Gym was below average and sometimes the Air conditioner is turned down. Expected bit more of a gym for a big hotel like Naga World.

    Breakfast was nice, good spread. Room was spacious and good quality fittings. Good view from the room and close to all the facilities. Walk though to Naga world 1, and to many restaurants and night clubs. Pool was great.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    8.0
    On the whole we enjoyed very much our stay, good location and tight security!
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 2 nights
    • Submitted from a mobile device

    We actually stayed in Naga2, not the Entertainment Complex (Naga1), the room is only 20 sqm, smaller than those in Naga1.

    We enjoyed the breakfast very much, plenty of good food and choices! Our flight was delayed, but there is a foodcourt at the basement, we managed to have light dinner at 9.30pm. Very convenient!

    Stayed in December 2024

  • Reviewed: October 1, 2024

    9.0
    Excellent location at the affordable price including casino entertainment
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 2 nights
    • Submitted from a mobile device

    Best location of Phnom Penh. With inhouse casino, it added up to the attraction and entertainment. Wide spread of breakfast menu, including Indian variety added spice to the taste.

    Stayed in September 2024

  • Reviewed: September 19, 2024

    8.0
    Overall a great hotel, especially for when visiting for work. Have stayed many times before.
    • Leisure trip
    • Solo traveler
    • Superior Room @NagaWorld 2
    • Stayed 2 nights

    No real options to upgrade, but overall nothing I didn't like, especially as a place to stay when working in Phnom Penh. Great location. For a romantic holiday, I would probably choose somewhere else, especially if my partner was not a gambler!

    Breakfast and dinner excellent, location excellent, staff excellent, food options excellent, room size small to average, TV size small to average, great bars and clubs!

    Stayed in September 2024

  • Reviewed: September 3, 2024

    8.0
    Great break . We enjoyed it
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 1 night
    • Submitted from a mobile device

    The concierge doesn’t guide you about other food options outside the complex. We found The Golden Pumpkin adjoining Russian market which was excellent.

    Many restaurant options in Nagaworld 1. Always lively and bright. Good breakfast

    Stayed in August 2024

  • Reviewed: June 15, 2024

    9.0
    Very well maintained and comfortable
    • Business trip
    • Travelers with friends
    • Deluxe Room @NagaWorld 1
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, all good

    Very well maintained

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Good for CASINO PLAYERS
    • Leisure trip
    • Travelers with friends
    • Superior Room @NagaWorld 2
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and other entertainment

    Big and clean

    Stayed in May 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe Room @NagaWorld 1
    • Stayed 1 night
    • Submitted from a mobile device

    Cigarrett

    Comfortable

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 2 nights
    • Submitted from a mobile device

    I was checked into a room that wasnt cleaned and changed rooms. The good thing is I could wait in the room and they sent a person with my new room key

    I liked the hotel, awesome food with a decent price. Room cleaners very respectful. 1755

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 1 night
    • Submitted from a mobile device

    It was unclear which location I think we went to naga 1and we should have gone to naga 2 The booking did not specify which one

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Very comfortable stay.rooms are excellent and beyond imagination in asean countries
    • Business trip
    • Couple
    • Deluxe Room @NagaWorld 1
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    As a whole property is nice

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    I like the hotel and will be staying there again next week
    • Leisure trip
    • Group
    • Superior Room @NagaWorld 2
    • Stayed 3 nights

    Perhaps start breakfast a little earlier, even if only for coffee and and some toast or croissants?

    Room was very pleasant. Location was perfect. Didn't try breakfast as I had to leave the hotel every morning at 6 am before breakfast had started.

    Stayed in February 2024

  • Reviewed: December 24, 2023

    8.0
    Customer care could have been better.
    • Leisure trip
    • Couple
    • Superior Room @NagaWorld 2
    • Stayed 3 nights
    • Submitted from a mobile device

    Asked for a pick up from the airport, and the hotel management sent me a few links asking for credit card details for advance payment for pick up charges and some form to be filled. When i told them i m a hotel guest and book8ng is non refundable plus credir card details already with hotel, they never replied back and never sent a pick up. I had to take a taxi from airport. VERY DISAPPOINTED

    Great facilities. very clean

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Good experience, would be a preferred hotel again
    • Business trip
    • Solo traveler
    • Superior Room @NagaWorld 2
    • Stayed 6 nights

    Naga world has to work more on the Asian Vegetarian delicacies in breakfast and general menu.

    Room was good on the 19th floor, room size is small considering the overall huge property, Location is excellent,

    Stayed in October 2023

  • Reviewed: November 23, 2023

    8.0
    A very good stay
    • Leisure trip
    • Couple
    • Deluxe Room @NagaWorld 1
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very clean and the room is very comfortable. Very good location close to the water and very easy to access

    Stayed in November 2023

  • Reviewed: November 23, 2023

    7.0
    Nice
    • Leisure trip
    • Couple
    • Deluxe Room @NagaWorld 1
    • Stayed 3 nights
    • Submitted from a mobile device

    They Accept mostly US dollars and give you change in their own currency and trying to cheat so be aware all the time

    Nice hotel, the whole hotel is a big casino, rooms are nice.

    Stayed in November 2023

Showing 1 - 25

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