9,2

Recensioni su Palace Gate Hotel & Resort By EHM 5 stelle

#44, St Sothearos, Daun Penh (In front of Royal Palace), Daun Penh, Phnom Penh, Cambogia

  • Paola

    Data recensione: 30 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Metgt

    Data recensione: 29 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Matteo

    Data recensione: 28 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Posizione in centro , colazione buona ,camera ampia e confortevoli.

    Nulla

    Risposta della struttura:

    Dear Matteo, Warm greetings from Palace Gate Hotel & Resort! Thank you for sharing your feedback and for highlighting our central location, breakfast, and spacious comfortable rooms. We are delighted to know that everything met your expectations and that you had a pleasant stay with us. We look forward to welcoming you back on your next visit to Phnom Penh. Warm regards, Panha Sin Cluster General Manager Palace Gate Hotel & Resort by EHM

    Dear Matteo, Warm greetings from Palace Gate Hotel & Resort! Thank you for sharing your feedback and for highlighting our central location, breakfast, and spacious comfortable rooms. We are delighted to know that everything met your … Mostra altro

    Palace Gate Hotel & Resort By EHM
    30 agosto 2025
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  • Francesco

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Andrea

    Data recensione: 18 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Posizione impareggiabile, interni molto curati e caratteristici, personale gentile e attento con una buona comprensione della lingua inglese.

    Avrei solamente usato un profumo per ridurre la sensazione di umidità persistente nella nostra stanza.

    Risposta della struttura:

    Dear Andrea, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you very much for sharing your wonderful feedback and for rating us so highly. We are delighted that you enjoyed our unrivaled location, elegant interiors, and the hospitality of our attentive team. We also sincerely appreciate your constructive comment regarding the room ambiance. Please rest assured we will review this with our housekeeping team to ensure an even more comfortable experience for our valued guests. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable stay in Phnom Penh. Warm regards, Panha SIN Cluster General Manager Palace Gate Hotel & Resort by EHM

    Dear Andrea, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you very much for sharing your wonderful feedback and for rating us so highly. We are delighted that you enjoyed our unrivaled location, elegant interiors, and … Mostra altro

    Palace Gate Hotel & Resort By EHM
    19 agosto 2025
  • Annamaria

    Data recensione: 8 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    La colazione davvero buonissima

    La rumorosità della camera

    Risposta della struttura:

    Dear Annamaria, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for sharing your feedback and for rating our staff, cleanliness, facilities, comfort, and value for money so highly. We are delighted you enjoyed our breakfast selection. We sincerely regret that noise disturbed your rest, and we apologize for any inconvenience caused. Please rest assured that we are reviewing this matter to further improve the guest experience. We truly appreciate your comments and hope to welcome you back for a more seamless and relaxing stay. Warm regards, Panha SIN Cluster General Manager Palace Gate Hotel & Resort by EHM

    Dear Annamaria, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for sharing your feedback and for rating our staff, cleanliness, facilities, comfort, and value for money so highly. We are delighted you enjoyed our bre… Mostra altro

    Palace Gate Hotel & Resort By EHM
    19 agosto 2025
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  • Valentina

    Data recensione: 2 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Posizione molto centrale, accanto al Palazzo Reale. Colazione eccellente, dotato di una bella piscina, atmosfera magica nel centro di Phnom Penh. Camere ampie e ben arredate.

    Il timore dei possibili danni alle camere posta sia all’arrivo che ancora al check out, che ha rallentato un po’ le procedure, e inoltre l’insistenza per avere una buona e immediata recensione in partenza.

    Risposta della struttura:

    Dear Valentina, it Thank you for your kind words about our location, breakfast, pool, and rooms. We’re glad you enjoyed your stay. We appreciate your feedback regarding the check-in/out process and the review request—we’ll take this into account to improve the experience for future guests. We hope to welcome you again soon! Best regards, Palace Gate Hotel Management

    Dear Valentina, it Thank you for your kind words about our location, breakfast, pool, and rooms. We’re glad you enjoyed your stay. We appreciate your feedback regarding the check-in/out process and the review request—we’ll take this in… Mostra altro

    Palace Gate Hotel & Resort By EHM
    3 luglio 2025
  • Richard

    Data recensione: 17 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Consiglio questa per la posizione centrale la bellissima struttura ma soprattutto per lo staff che rende questo posto veramente speciale. Un particolare ringraziamento alla guest relation Lina (che ha gestito un problema che ho avuto in modo eccellente) ed a tutto lo staff della colazione che ci hanno coccolato per tutto il soggiorno

    TUTTO!!!!!!!!!

    Risposta della struttura:

    Dear Richard, Thank you very much for your wonderful feedback and for choosing Palace Gate Hotel & Resort by EHM. We are truly delighted to hear that you had such a positive experience and that our central location, architectural charm, and team hospitality made your stay special. Your kind mention of Lina and our breakfast team is deeply appreciated. It is always rewarding to know our team members left a lasting impression through their dedication and care. We look forward to the pleasure of welcoming you back for another memorable stay in Phnom Penh. Warm regards, Panha Sin Cluster General Manager Palace Gate Hotel & Resort by EHM

    Dear Richard, Thank you very much for your wonderful feedback and for choosing Palace Gate Hotel & Resort by EHM. We are truly delighted to hear that you had such a positive experience and that our central location, architectural charm… Mostra altro

    Palace Gate Hotel & Resort By EHM
    18 giugno 2025
  • Philip

    Data recensione: 7 giugno 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata
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  • Roberto

    Data recensione: 18 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Ottima posizione. Personale molto efficente.

    Non saprei..forse la zona bar..

    Risposta della struttura:

    Dear ROBERTO, Thank you for taking the time to share your experience with us. We’re pleased to hear you enjoyed our great location and found our staff efficient. Your comment regarding the bar area is appreciated—we will look into it for future improvement. We hope to have the opportunity to welcome you back again soon. Warm regards, Panha Sin Cluster General Manager Palace Gate Hotel & Resort by EHM

    Dear ROBERTO, Thank you for taking the time to share your experience with us. We’re pleased to hear you enjoyed our great location and found our staff efficient. Your comment regarding the bar area is appreciated—we will look into it for f… Mostra altro

    Palace Gate Hotel & Resort By EHM
    18 maggio 2025
  • Stefania

    Data recensione: 5 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Hotel meraviglioso immerso in un giardino fantastico. Posizione ottima di fronte al palazzo reale di Phnom Penh. Ristorante, pool bar ottimi anche se i prezzi non sono bassi. Colazione fantastica. Bellissima camera dotata di ogni comfort. Staff gentilissimo e disponibile. Ottimo rapporto qualità-prezzo.

    Eliminerei le piante finte all'ingresso come consiglio.

    Risposta della struttura:

    Dear Stefania, Thank you so much for your kind review and for choosing to stay with us at Palace Gate Hotel & Resort by EHM. We are thrilled to hear that you enjoyed our garden setting, convenient location, and the overall comfort and service during your stay. We truly appreciate your constructive comment regarding the entrance décor, and will certainly take it into consideration as we continuously work to improve the guest experience. We hope to welcome you back again soon. Warm regards, Panha Sin Cluster General Manager Palace Gate Hotel & Resort by EHM

    Dear Stefania, Thank you so much for your kind review and for choosing to stay with us at Palace Gate Hotel & Resort by EHM. We are thrilled to hear that you enjoyed our garden setting, convenient location, and the overall comfort and serv… Mostra altro

    Palace Gate Hotel & Resort By EHM
    6 maggio 2025
  • Bertarelli

    Data recensione: 24 aprile 2025 · Soggiorno nel mese di aprile 2025

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  • Roberto

    Data recensione: 6 aprile 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata
    Risposta della struttura:

    Dear ROBERTO, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed our prime location next to the Royal Palace as well as the pool and reception areas. I regret, however, that the room view did not meet your expectations. Your feedback is important to me and I will be taken into consideration as I work to enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Warm regards, Panha Sin General Manager Palace Gate Hotel & Resort by EHM

    Dear ROBERTO, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed our prime location next to the Royal Palace as well as the pool and reception areas. I regret, however, that the room view did n… Mostra altro

    Palace Gate Hotel & Resort By EHM
    6 aprile 2025
  • Eleninini

    Data recensione: 28 marzo 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata

    Almost perfect

    Risposta della struttura:

    Dear EleNinini, Thank you for your perfect rating and kind words! We are delighted that you had an "almost perfect" experience at Palace Gate Hotel & Resort by EHM. Your feedback means a lot to us, and we will continue striving to make every stay truly perfect. We hope to welcome you back again soon! Best regards, Panha Sin General Manager Palace Gate Hotel & Resort by EHM

    Dear EleNinini, Thank you for your perfect rating and kind words! We are delighted that you had an "almost perfect" experience at Palace Gate Hotel & Resort by EHM. Your feedback means a lot to us, and we will continue strivi… Mostra altro

    Palace Gate Hotel & Resort By EHM
    29 marzo 2025
  • Roberto

    Data recensione: 27 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata

    piscina ok, colazione abbondante e completa. Forse sia la piscina che i posti a colazione sono sottodimensionati per i tanti turisti. L 'hotel vista la posizione assolutamente centrale. ottima, ha una vocazione turistica e non proprio per business.

    Non personalmente ma il mio compagno di viaggio , che era alloggiato al primo piano, mentre io ero al terzo, si lamentava del continuo rumore che non lo faceva dormire. quindi ok il terzo piano , gli altri non so.

    Risposta della struttura:

    Dear ROBERTO, Thank you for taking the time to share your thoughts about your stay at Palace Gate Hotel & Resort by EHM! We are glad to hear that you found our hotel beautiful, well-located, and complete with services. It’s also great to know that you enjoyed the pool and our abundant breakfast selection. We appreciate your feedback regarding space during peak times, and we will certainly take this into consideration for future improvements. We’re also sorry to hear about the noise disturbance experienced by your travel companion. Our team is always available to assist with room preferences, and we would be happy to accommodate a quieter location for future stays. We hope to welcome you back, whether for business or leisure, and provide you with an even better experience. Best regards, Panha Sin General Manager Palace Gate Hotel & Resort by EHM

    Dear ROBERTO, Thank you for taking the time to share your thoughts about your stay at Palace Gate Hotel & Resort by EHM! We are glad to hear that you found our hotel beautiful, well-located, and complete with services. It’s also great to… Mostra altro

    Palace Gate Hotel & Resort By EHM
    27 febbraio 2025
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  • Sergio

    Data recensione: 23 febbraio 2025 · Soggiorno nel mese di febbraio 2025

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  • Monica

    Data recensione: 8 febbraio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata
  • Tes

    Data recensione: 13 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    Che il problema è stato risolto in maniera rapida ed efficace

    Solo un brutto odore della fogna in bagno, ma è stato tutto risolto subito.

    Risposta della struttura:

    Dear Tes, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for sharing your experience and for highlighting the splendid colonial charm of our hotel. We are pleased to know that our team resolved the issue with the bathroom promptly and effectively, ensuring your stay remained comfortable. We hope to welcome you back for another wonderful stay in Phnom Penh! Warm regards, Panha Sin General Manager Palace Gate Hotel & Resort by EHM

    Dear Tes, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for sharing your experience and for highlighting the splendid colonial charm of our hotel. We are pleased to know that our team resolved the issue with the bathroo… Mostra altro

    Palace Gate Hotel & Resort By EHM
    14 gennaio 2025
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  • Alessandra

    Data recensione: 14 dicembre 2024 · Soggiorno nel mese di dicembre 2024

    Recensione verificata

    Ottima colazione, staff gentile . Bellissima struttura immersa nel verde in centro! Ci siamo trovati benissimo

    Niente

    Risposta della struttura:

    Dear Alessandra, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our excellent breakfast, kind staff, and the beautiful green surroundings of our hotel. Knowing you had a great time with us is the best reward for our team. We look forward to welcoming you back for another memorable stay. Warm regards, Panha Sin General Manager Palace Gate Hotel & Resort by EHM

    Dear Alessandra, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our excellent breakfast, kind staff, and the beautiful green surroundings of our … Mostra altro

    Palace Gate Hotel & Resort By EHM
    23 gennaio 2025
  • Carlo

    Data recensione: 6 novembre 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Laura

    Data recensione: 13 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    Hotel bellissimo. Con accesso diretto alla strada del Palazzo reale. Cortesia dello staff, sky bar con possibilità di cena con vista mozzafiato del Palazzo reale, ristorante a prezzi equi e cibo delizioso, belissima piscina, colazione stratosferica.. Insomma: cosa desiderare di più?

    Difficile trovare qualcosa che non fosse positivo in questo albergo.

    Risposta della struttura:

    Dear Laura, Thank you for your fantastic review! We are thrilled to hear that you had an amazing stay and enjoyed so many aspects of the hotel, from the direct access to the Royal Palace street to the breathtaking views from our sky bar. It’s wonderful to know that our friendly staff, delicious food, beautiful pool, and “stratospheric” breakfast all contributed to making your experience memorable. We truly appreciate your kind words and are so glad you couldn’t find anything less than perfect! We can’t wait to welcome you back for another incredible stay. Best regards, Panha SIN General Manager Palace Gate Hotel & Resort

    Dear Laura, Thank you for your fantastic review! We are thrilled to hear that you had an amazing stay and enjoyed so many aspects of the hotel, from the direct access to the Royal Palace street to the breathtaking views from our sky bar. … Mostra altro

    Palace Gate Hotel & Resort By EHM
    13 ottobre 2024
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  • Carlo

    Data recensione: 19 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Camera ampia e letto comodo con possibilità scelta cuscini, area piscina, colazione varia e di qualità, staff professionale e gentile, arredamento interno ed esterno con piante, palestra

    Insonorizzazione finestre da migliorare.

    Risposta della struttura:

    Dear Carlo, it, Greetings from Palace Gate Hotel & Resort! Thank you for choosing our hotel as your home away from home. We are excited to hear that you had a pleasant staying with us. We would certainly share all your comments to the entire of our team whom made your stay memorable. Regarding your constructive feedback we would review it and do our best to ensure that your next visit will be more comfortable. We look forward to welcoming you in a near future. Yours Sincerely, Mr. Panha SIN General Manager Palace Gate Hotel & Resort

    Dear Carlo, it, Greetings from Palace Gate Hotel & Resort! Thank you for choosing our hotel as your home away from home. We are excited to hear that you had a pleasant staying with us. We would certainly share all your comments to t… Mostra altro

    Palace Gate Hotel & Resort By EHM
    21 agosto 2024
  • Roberto

    Data recensione: 17 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Suite molto grande con doppia vetrata. Ampia doccia. Swimming Pool molto accogliente

    Arredamento datato ma in linea con il resto del design dell’hotel

    Risposta della struttura:

    Dear Roberto, it We would like to extend our gratitude for taking the time to provide us with your valuable feedback regarding your recent stay. We deeply apologize for the numerous aspects of your stay that fell short of your expectations about our Furniture design . Please be assured that we have shared your concerns with the relevant department in order to address and rectify the issues. We genuinely hope that you will grant us another opportunity to serve you, as we are committed to making improvements and ensuring a more satisfactory experience for you in the future. Yours Sincerely, Devid Sophornprak Palace Gate Hotel Management

    Dear Roberto, it We would like to extend our gratitude for taking the time to provide us with your valuable feedback regarding your recent stay. We deeply apologize for the numerous aspects of your stay that fell short of your expectations… Mostra altro

    Palace Gate Hotel & Resort By EHM
    18 agosto 2024
  • Carlo

    Data recensione: 26 luglio 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata
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  • Grazia

    Data recensione: 26 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    Gentilezza dello staff, disponibile per ogni richiesta, camera spaziosa, posizione eccellente

    niente

    Risposta della struttura:

    Dear Grazia Anna, it We sincerely appreciate you taking the time to review your recent stay at Palace Gate Hotel & Resort. Your feedback is invaluable to us, and we will ensure that our team receives your kind words, as it will undoubtedly uplift and motivate them. We eagerly look forward to the opportunity of welcoming you back to our hotel in the near future. Thank you once again for choosing to stay with us and for sharing your experience. Best regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort

    Dear Grazia Anna, it We sincerely appreciate you taking the time to review your recent stay at Palace Gate Hotel & Resort. Your feedback is invaluable to us, and we will ensure that our team receives your kind words, as it will undoubte… Mostra altro

    Palace Gate Hotel & Resort By EHM
    29 maggio 2024
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