Reviews of Saravoan-Kep Hotel 3 stars
Kep Beach Road, Thmey Village, Prey Thom Commune, Kep, Cambodia
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWe absolutely loved our stay here. From easy check-in, lovely staff, beautiful rooms that are spacious & clean. Close to everything you need, but staff are helpful if you have a question. We will return.
Loved everything.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewSaravoan Hotel is perfectly located right on the beachfront, with stunning sea views from our room. The room and bathroom were spotless and well equipped, and the bed was very comfortable. The receptionist was delightful and professional, always greeting us with a warm smile. All the staff were exceptionally friendly and attentive, making us feel truly welcome and at home. Breakfast was excellent, with a good variety of options, and the service was outstanding. The restaurant also offered a wide selection of delicious dishes — we enjoyed it so much that we had dinner there three times. The bar service was also excellent and very friendly. We would definitely love to return next year and spend more days at this wonderful hotel with such fantastic people.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe location and sound of the sea from our room
Thank you for your kind review. We hope to see you again soon!
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewEverything was lovely. Room, food, staff , location... Everything
Thank you very much. You were a pleasure to host!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewNothing
Dirty, no security , bar close too soon. Lack of staff. Feel insecure
Dear Kimly, We are sorry to see that you had such a disappointing stay with us. The matter has been addressed with the housekeeping staff, and please be advised we have informed our night receptionist to be more visible for guests that may feel unsafe. However, Kep is a very safe town in Cambodia, and the use of CCTV cameras assists in deterring potential trouble makers.
Dear Kimly, We are sorry to see that you had such a disappointing stay with us. The matter has been addressed with the housekeeping staff, and please be advised we have informed our night receptionist to be more visible for guests that ma… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe location is superb, just by the sea and the view from your room, from the Hotel is amazing. Rooms are not modern design nor new. They look like the rooms from the 1980s but it is still cozy and comfortable. . The furniture on the balcony is not well maintained. It would be more lovely with decent furniture on the balcony to enjoy the view. . Hotel provided good breakfast and food from hotel bar is also good and reasonable price. Generally, I enjoyed my stay there and I would like to go there again.
One thing I don't like about the hotel is that a hair dryer is not provided in the room. Amenities are so basic, only toothbrush and toothpaste are there. But it was ok for me. It could be a bit noisy on the weekend as so many locals come to the beach and the beach is full of people and the hotel is just by the sea, by the road
Dear Guest, Thank you for taking the time to provide such detailed feedback. We truly enjoyed hosting you. We apologize for the lack of hairdryer in the room, however we do provide hairdryer in the reception. The team has been encouraged to inform the guest of such information.
Dear Guest, Thank you for taking the time to provide such detailed feedback. We truly enjoyed hosting you. We apologize for the lack of hairdryer in the room, however we do provide hairdryer in the reception. The team has been encouraged t… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewBeautiful location and the room and sea views are well worth a stay, plus great coffee and food well suited to western travellers
Everything will return with family again
Thank you for your very generous feedback. It was an absolute pleasure to host you, and we look forward to your next visit.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewview on the beach
Thank you for taking the time to make a review for Saravoan. We do try to improve our service and facilities, and hope that the next time you visit you will be impressed with the improvements made to the facilities.
Reviewed: 23 April 2025 · Stayed in February 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewLocation and style. Right above the beach with stylish rooms and a balcony that looked out on the seafront
Nothing
Thank you Mr Phillip for choosing Saravoan for your stay. We are delighted that you had a lovely time with us and we look forward to hosting you again in future.
Reviewed: 10 April 2025 · Stayed in February 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewLocation, nice staff, comfortable room
Nothing
Dear Sarah, Thank you for taking the time to make such a positive review, it is most appreciated. We are delighted that you enjoyed your time with us, and we look forward to hosting you again in the near future!
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewGreat location overlooking the sea close to where the bus from Kampot dropped us off. Great views from the balcony. Water machine on every floor. Powerful hot shower. Good quality towels and linen. Able to store luggage prior to check-in. We only had coffee and fruit juice but the breakfast looked good.
No response to communication via Booking.com prior to arrival. The sliding door to the balcony was really difficult to move. Only one chair on the balcony. One day put out the "please clean room" sign, nothing happened. Only 4 sunbeds which were monopolised by people in the adjacent rooms with their personal towels on two of them even when they weren't around.
Dear Jane, Thank you for your honest feedback. The issues have been passed on to the Management team regarding timely responses to messages so as to avoid this type of situation in future. We do also endeavor to expand our pool area with more sunbeds and ensure that other guests are confronted when monopolizing the sunbeams by covering them with their towels, even when not in use. The lack of housekeeping has been addressed with the housekeeping team.
Dear Jane, Thank you for your honest feedback. The issues have been passed on to the Management team regarding timely responses to messages so as to avoid this type of situation in future. We do also endeavor to expand our pool area with m… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewBeautiful location at the beach. Nice restaurant (I often stop in just for the food), friendly staff.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewThe food is amazing, excellent and attentive staff. Perfect location.
Thank you Doug! We look forward to seeing you again soon.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewGreat hotel directly across the street from the beach with sea views. Also food was excellent
Dear Eric, Thank you for your review. It was a pleasure to host you and we hope to see you again in future.
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewLocation is very good.
Furniture needs updating, especially the beds.
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewFabulous boutique type hotel in the best area of Kep Wish we could have stayed for longer
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewLocation ,good service ,good food
Bathroom should be renovated + wall painting
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewNice pool area and very good see view! Excellent breakfast!