My experience at Sofitel was absolutely 100% beyond satisfaction. This was my 2nd visit. Keep Doing What You Are Doing.

The Excellent Services rendered by “Every” Gracious Staff Member; The food from each restaurant; the cleanliness of every indoor & outdoor space; the flower arrangements are beautiful; every inch of ground area is spectacular & relaxing; the Library; the staff saying goodbye to us.

Stayed in May 2025

Nothing. We had a perfect stay

Beautiful hotel with friendly attentive staff. Couldn’t fault anything. A stunning hotel

Stayed in April 2025

Some of the staff were very friendly and helpful but some were not, especially those serving at breakfast time.

Beautiful hotel with lovely large pool and very good breakfast.

Stayed in January 2025

Breakfast was delicious

Stayed in December 2024

The whole hotel has aged. Some may say it adds character, but it does show signs of wear and tear.

The breakfast was first class. The location could not be better.The pool area was a top feature. The bed was really bad and hard - so the staff changed the mattress AND added a topper pad. A great response.

Stayed in December 2024

Beautiful setting. Clean and very comfortable

Stayed in August 2024

tap water is not for drinking, but bottle of mineral water is offered for free everyday.

comfortable breakfast

Stayed in August 2024

Ther was nothing I disliked, I enjoyed every second of my stay.

I enjoyed everything about this hotel, the staff were exceptional, and the hotel and grounds were exquisite.

Stayed in July 2024

Fantastic location. Exceptional service.

Stayed in June 2024

Sofitel as i have never seen

Stayed in May 2024

Truly the best service in Cambodia anyway. The staff is really nice and well trained. The restaurant is also excellent, the garden, pool and spa area are wonderful. The golf course is 20 minutes by car, hot but the grass is in good condition.

Stayed in May 2024

Mostly the dated rooms that lack USB.

Very colonial feel. The rooms are a bit dated and lack USB charging outlets and adequate overhead lighting. By and large it is a beautifully laid out property and the staff is very friendly and helpful. English is spoken throughout.

Stayed in May 2024

Nothing.

Absolutely STUNNING resort. It is giving White Lotus luxury. There is a delicious smell permeating throughout the whole property, the rooms were amazing and so were the staff. The aircon was sensational - the best in Siem Reap. The pool is gorgeous & we would highly recommend the champagne bar & the oysters at the champagne bar. The concierge was knowledgeable and helpful. The general manager was also incredibly kind. We moved here from another accommodation that was terrible and learning of our little ordeal, he upgraded us to a better room. To sum it up - everything was first class. We could not be more grateful.

Stayed in May 2024

Our two-night stay at Sofitel in Siem Reap, Cambodia, was unforgettable. Located just moments from Angkor Wat, it provided the perfect base for exploring the wonders of the ancient temples. The accommodations were luxurious, the staff incredibly friendly and attentive, and the facilities top-notch. Highly recommend this hotel for an exceptional Cambodian retreat.

Stayed in April 2024

Everything was perfect!

Beautiful property, friendly staff.

Stayed in April 2024

Rooms are a little old and could benefit from an upgrade.

The hotel is beautiful with amazing pools, garden and common areas. Great breakfast, and extremely nice and helpful staff.

Stayed in April 2024

Earthly paradise. It is impossible to imagine a more perfect hotel. Staff exquisitely helpful and courteous. Breakfast is a sublime experience every day. Great spa for massages. Small but excellent fitness center. The most beautiful swimming pool I have ever seen . Terribly difficult to leave.

Stayed in February 2024

New Year’s buffet was a bit overpriced

Staff was very welcoming, food was great. Worth visiting

Stayed in January 2024

Everything was perfect - and if it wasn’t, the hotel made sure it was fixed in a jiffy.

This is a gorgeous hotel and the staff are wonderful. They take much care to look after you and make sure your stay is exceptional. It is a little oasis in the madness that is Siem Reap.

Stayed in January 2024

Nothing much to complain. Except one minor incident - I bought the Club package for access to daily breakfast, which costed about USD 30 per person per day. Then one day they proposed to us that we should take breakfast in our room due to the early start of the trip, we took their suggestion. However, they charged us USD30 per person per breakfast due to the fact that they delivered the food to our room. It was ridiculous because they didn’t notify us beforehand that they would charge us extra for just delivering the breakfast to our room. It had defeated the purpose of us getting the daily club access - as in we actually paid double just because they delivered the food to our room. Would be fine if they mentioned the cost beforehand but they did not.

Very colonial and relaxing. Everyone was very friendly.

Stayed in December 2023

Complementary laundry is common in Far East hotels and would have been appreciated. Laundry charges were high, at international rates.

It was very quiet and peaceful, maybe as it was low season. Beautiful grounds but not as big as I expected. Beautiful flower arrangements, and a luxurious ambiance throughout. The staff were helpful and attentive. We stayed in a junior suite which was very spacious and comfortable. In fact it was a suite as the sitting room was separate and very large. Housekeeping was very good, as we were not disturbed, but the room was made up when we requested, even late afternoons. Replenishment of water, tea and coffee in the same standard professional manner daily. Excellent breakfast and also room service. Executive lounge snacks plentiful. 5 min walk to the museum which I highly recommend.

Stayed in October 2023

one of the swimming pool staff

excellent breakfast Good decoration and garden

Stayed in August 2023

Bed was really hard. Rooms quite aged , but well maintained

Staff was amazing. Service quality is top notch. Location is great , 10 mins to the temples. Food is great

Stayed in July 2023

What a beautiful sanctuary this hotel was. The pool was glorious. The staff was outstanding , as was the food delicious. I have already recommended it to friends.

Stayed in July 2023