Reviews of Star Hotel 2 stars
St. Lark A, Group.12, Preakmohatep,, Battambang, Cambodia
#24 of 31 hotels in Battambang
Guests' ChoiceReview score
Based on 36 hotel reviews
7.1Score breakdown
-
Cleanliness
7.2
-
Comfort
7.2
-
Location
8.4
-
Facilities
6.6
-
Staff
8.0
-
Value for money
7.5
-
Free WiFi
6.9
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 22 July 2024
Marcin
United Kingdom95 reviews16 helpful votes8.0“Good budget hotel.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 1 night
- • Submitted via mobile
Staff unhelpful and very little interested in their job.
Good budget hotel located in the center of Battambang.
Stayed in July 2024
-
Reviewed: 3 December 2023
Stephen_spencer
Australia34 reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Fan
- • Stayed 1 night
- • Submitted via mobile
Room was a good size, comfortable.
Stayed in November 2023
-
Reviewed: 1 May 2023
Sandra
Australia43 reviews4 helpful votes6.0“Disappointing and noisy.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Fan
- • Stayed 2 nights
A/C was shown on Booking.com website but room had only a fan. Upgrade for a fee was required for A/C. Very few eateries within walking distance. Busses coming and going from numerous depots all hours. Noisy.
Bus Depot to Phnom Penh was nearby.
Stayed in April 2023
-
Reviewed: 19 January 2023
Yasmina
Italy89 reviews22 helpful votes6.0“I expected worse”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room with Fan
- • Stayed 2 nights
- • Submitted via mobile
The fridge temperature was way too low and it was impossible to change it, it ruined my fruit. No hot water and it's not specified when you book, but unfortunately this is very common in Cambodia.
The temperature in the room was nice, I didn't even use the fan. Also, there was an insect net on the window, so I could keep it open. The bed was comfortable. Fridge in the room.
Stayed in January 2023
-
Reviewed: 11 November 2022
Csaba
Hungary22 reviews9 helpful votes7.0“It is ok.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Fan
- • Stayed 1 night
- • Submitted via mobile
No elevator
Helpful staff. Good value.
Stayed in November 2022
-
Reviewed: 13 February 2025
Delia
Mauritius16 reviews1 helpful vote3.0“Very bad trip”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Air Con
- • Stayed 1 night
- • Submitted via mobile
I booked this hotel because of the walking distance to VET bus station. Our room's floor was dirty when we arrived. The bathroom smells bad. There is no shower, the tube is directly on the bathroom floor. We couldn't wait for our stay to be over. Overall Battampang is not a pretty city, a lot of dust, no proper roads. I would skip a trip here.
We didn't like anything.
Stayed in February 2025
-
Reviewed: 1 February 2025
Luke
United Kingdom38 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 3 nights
- • Submitted via mobile
It’s crazy cheap, and the rooms are huge! Everything was spotless and really comfortable. The staff are also amazing, as seems to be the case in all of Cambodia everyone is really friendly and helpful. I thought I’d left my headphones in the room when we checked out and the staff went above and beyond checking the room high and low and even calling me to let me know what was going on. It turns out I’d thrown them in the bottom of my bag in a hurry… but it just shows the kindness of people, I can’t thank them enough for being so helpful! Also, if you want a tour whilst you’re in Battambang then try and find Mr Dara. He’s the best tour guide we’ve had in SE Asia and he usually hangs around in the centre of town and outside the hotel.
Stayed in February 2025
-
Reviewed: 30 January 2025
Kirsty
United Kingdom24 reviews2 helpful votes1.0“Spoilt our visit to Battambang.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Air Con
- • Stayed 3 nights
- • Submitted via mobile
Poor welcome, room was poor, cleanliness was awful, quality of sheets and towels was horrid… stained and grubby, bathroom filthy and smelly. It did not effect what was stated on the website… no restaurant, bar or sun terrace, poor response to complaints. Couldn’t pay by card although it had a visa sign. Most outdated hotel that needs a complete refurb including the staff!
Nothing
Stayed in January 2025
-
Reviewed: 24 January 2025
Shirley
United Kingdom127 reviews25 helpful votes9.0Superb- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 2 nights
- • Submitted via mobile
Friendly staff, clean & comfortable beds, big clean bathroom. Good location for bus stations, one next door, one around the corner.
Stayed in January 2025
-
Reviewed: 2 December 2024
Tharith
Cambodia13 reviews5.0Passable- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 1 night
the bed smell not enouth pilow
Stayed in November 2024
-
Reviewed: 29 March 2024
Jimmy
United States5 reviews10“Great place great people”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room with Fan
- • Stayed 2 nights
- • Submitted via mobile
Excellent staff very impressed
Stayed in March 2024
-
Reviewed: 14 March 2024
Wayne
Australia4 reviews2 helpful votes9.0“Great stay! Comfortable bed and room and facilities!”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room with Fan
- • Stayed 5 nights
Staff were polite and professional. The room and bed was very clean and comfortable. Fridge, TV, air con and hot water shower all worked well. Very spacious room. A one minute walk to the convenience store and 7 Eleven!
Stayed in March 2024
-
Reviewed: 13 April 2023
Caelainn
Ireland5 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 2 nights
- • Submitted via mobile
Excellent value for money, no complaints at all
Stayed in April 2023
-
Reviewed: 28 February 2023
Anthar
Netherlands14 reviews1 helpful vote2.0“Go somewhere else”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room with Fan
- • Stayed 2 nights
- • Submitted via mobile
The room was small, dirty and had a lot of ants. Staff was not friendly and barely spoke English. I booked a fan room, so expected to have no AC (although it was present in the room). The shower only had cold water and when I asked the lady at the reception about this, she told me that if you have no AC you also don't get hot water (they can turn this on/off per room), and if you want hot water you have to pay extra. Felt like an easy way to rip off tourists.
Location was okay, close to the bus station and a 5 min walk to the central market
Stayed in February 2023
-
Reviewed: 25 February 2023
Wondering
Portugal272 reviews46 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Fan
- • Stayed 3 nights
- • Submitted via mobile
It's dated but for the price looks about right
Great value, friendly staff and less than 100 meters from the majority of transport companies terminals
Stayed in January 2023
-
Reviewed: 8 February 2023
Cherise
United Kingdom17 reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Fan
- • Stayed 4 nights
- • Submitted via mobile
The room and bathroom were nice and clean, the twin room was spacious, the mattress was comfortable and the staff were friendly! Location was good and you could rent a scooter there too! We paid a bit more for air conditioning and didn't regret it, but the fans that are in the room are the big ceiling fans, so better than most!!
Stayed in February 2023
-
Reviewed: 5 January 2023
Iñaki
Spain42 reviews5 helpful votes9.0“Big and confortable rooms with air conditioner and ceiling fan plus balcony street with street view”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Fan
- • Stayed 1 night
- • Submitted via mobile
I mostly liked everything
The hotel has big rooms, they are also confortable as well as the bathrooms, air conditioner and ceiling fans. They also have a big balcony at the end of the corredor with street view
Stayed in December 2022
-
Reviewed: 10 October 2022
Phearan
Cambodia1 review9.0- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room with Air Con
- • Stayed 1 night
- • Submitted via mobile
This review has been hidden because it doesn't meet our guidelines.
-
Reviewed: 15 April 2025
Irène
Italy9 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
-
Reviewed: 22 December 2024
Lisia21
Spain91 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Air Con
- • Stayed 1 night
There are no comments available for this review
Stayed in December 2024
-
Reviewed: 1 July 2024
Growden
United States1 review7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Air Con
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
-
Reviewed: 28 August 2023
Michael
Australia23 reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Air Con
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
-
Reviewed: 22 July 2023
Siem
Cambodia3 reviews7.0Good- • Business trip
- • Solo traveller
- • Standard Double or Twin Room with Air Con
- • Stayed 3 nights
There are no comments available for this review
Stayed in June 2023
-
Reviewed: 22 February 2023
Fabrice
Australia94 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Fan
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2023
Showing 1 – 25
Guests also reviewed these properties:
-
Motel 6-Santa Maria, CA - NorthSanta Maria, USA
-
Panorama Studios & ApartmentsAgios Ioannis Pelio, Greece
-
North Coast InnCrescent City, USA
-
Stou Kir YianniOmodos, Cyprus
-
Lisson GroveMount Tamborine, Australia
-
Afandou Sky HotelAfantou, Greece
-
Agriturismo La ForraCavriglia, Italy
-
Hotel Residencial CervantesDavid, Panama
