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Reviews of U Mall Apartments - 400m to Sokha Beach

2 Thnou Street, Sihanoukville, Cambodia

#1 of 11 Holiday rentals in Sihanoukville

Guests' Choice

Review score

Based on 150 apartment reviews

8.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    7.4

  • Value for money

    7.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 19 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 9 nights
    • Submitted via mobile

    Everything good

    Good for stay

    Stayed in May 2025

  • Reviewed: 1 February 2025

    7.0
    Not value for money
    • Leisure trip
    • Solo traveller
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Facilities poor bed

    Central

    Stayed in December 2024

  • Reviewed: 12 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    As above not the advertised apartment ultimately

    The apartment was nice. But it wasn't the one we booked. Apparently there was an issue with the roo. So we were placed over the road. We expected to be above the umall but we weren't. But the apartment was nice. A d the pool was amazing(huge!!!!).

    Stayed in January 2025

  • Reviewed: 26 May 2024

    8.0
    Disappointed a bit
    • Leisure trip
    • Couple
    • Studio Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The apartment was not clean properly and there is no chair to sit on. I choose sea view room apartment but I cannot see any sea.

    It’s on top of Prince shopping mall

    Stayed in May 2024

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool does not have a shower nearby so can't have a shower before or after swimming.

    On top of the mall. Easy to access and the room is pretty clean.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    Towels and one pillow missing

    Location

    Stayed in October 2023

  • Reviewed: 14 September 2023

    8.0
    is a very high recommended apartment to stay
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    gymnasium is kind of not proper maintained

    1. in the downtown area, easy to reach any places. 2. the man in the counter has really good communicate and service at solving the insufficient of my room. thumb up!

    Stayed in September 2023

  • Reviewed: 17 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was spotless, including the bed itself, but could perhaps use new/more comfortable bedding.

    Very good communication by the host! Very convenient location, tidy, fully functional apartment, perfect for a night stay before heading to the islands.

    Stayed in August 2023

  • Reviewed: 8 July 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Contacting the host was difficult. We had a phone number but she didn't reply. The only way to contact her was through the booking.com app. However, once contact was made, the host was great. Strongly recommend using the app to communicate with this host.

    Wonderful place, enjoyed my stay, comfortable, clean room, on top of a mall with many shops and restaurants. Close to the beach.

    Stayed in July 2023

  • Reviewed: 12 May 2023

    9.0
    Ideal
    • Leisure trip
    • Family with young children
    • Studio Apartment with Sea View
    • Stayed 1 night

    -

    Great location within close proximity to the beach and the boat to the island. Friendly host and good communication. Nice apartment and lovely pool area. Thanks for a great stay :)

    Stayed in May 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Bed was really hard , but that can be arranged by owner, asian clientele usually like hard mattress . But he has also different bed type . But I only learned that after my stay . No big problem though .

    Spotless clean .washing machine . Big swimming pool , small air conditioned gym . Supermarket, food court , restaurants in the mall .

    Stayed in May 2023

  • Reviewed: 2 March 2023

    9.0
    Great stay. Great host. Convenient location. Lovely apartment.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Only negative was having no oil or butter to cook. Salt, pepper etc. Provided which was great but as I was only there for a short time some cooking oil would've been great. Also a knife and spoon/spatula for cooking would have been helpful.

    Great communication and host. The apartment was in a great location, modern and clean. Great stay

    Stayed in March 2023

  • Reviewed: 10 July 2025

    1.0
    Nightmare
    • Leisure trip
    • Couple
    • Studio Apartment with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The apartment is above a mall that 99% caters to Chinese tourists (with money to spend by the prices). All of the restaurants in the mall and surrounding area are Chinese only (except KFC). The apartment was not what we booked at all. The second bed was not a sofa bed but a small couch. The kitchen had no cooking utensils at all. Th washing machine was filthy inside. The swimming pool was empty and under major repairs (which we were not told about even when we asked where the pool was located. Only told it was on the 6th floor.) The room has cockroaches crawling throughout. The air conditioner dripped water over the bed side table where there is a lamp and wall outlet to charge devices. When using the lift, my 8yr old daughter and myself witnessed Chinese patrons smoking in the lift. When told to stop this, they became very rude. You could not pay me to stay in this feral place. It is certainly not for families or any one that is not interested in late night Casinos and ladies of the night. We were more than happy to leave this place without a refund (we tried but were told No as they can not control Chinese) just to get out of this unsafe and unclean apartment. We were there less than 8hrs before finding something much better (with honest owners and staff). I can not stress enough....DO NOT STAY AT THIS PLACE!

    There is nothing to like about this place.

    Stayed in July 2025

  • Reviewed: 13 May 2025

    10
    Amazing stay and room is clean super clean
    • Business trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We are love it because is mall inside building is on mall and stuff is so friendly she helped full she not left us waiting long

    Stayed in May 2025

  • Reviewed: 8 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Room is okay. Wifi is fast.

    Stayed in May 2025

  • Reviewed: 3 April 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Aircon noisy. We were given a different room than what we booked.

    No breakfast. Location good .

    Stayed in April 2025

  • Reviewed: 7 February 2025

    1.0
    SCAM DONT BOOK
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    READ THIS WARNING. DONT BOOK. The accomodation asks for your confirmation on booking and asks fo take a picture. This allows them access to your personal bookingnumber AND pincode. All but to write a badly English 10star review in your name. I never wrote a review, yet one got published in my name on Booking.com. Even received an official email of booking it got published. i NEVER WROTE THIS REVIEW. SCAMMERS. Look out. Shame on them. This is fraud Also the appartment is not worth the money. Dirty, Pool not even open. JUST ASSUME ALL THE ONE 10 STAR REVIEWS WITH ONLY A TITLE ARE FAKE.

    Stayed in February 2025

  • Reviewed: 5 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Studio with Pool View
    • Stayed 12 nights
    • Submitted via mobile

    - Staff's attitude. I had to ask 2 days before they came and cleaned the room. Didn't want to ask the second time already. Wifi stopped working, and they couldn't fix it for 3 days. Mobile internet works awfully in this area, so WiFi was important there.

    - Perfect location - Nice view from the balcony - Spacious studio room with all needed kitchenery and bathroom stuff

    Stayed in February 2025

  • Reviewed: 1 January 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Studio with Pool View
    • Stayed 3 nights

    Not so good service. Asked for toiletpaper when it was finished and never get it, despite they say on booking.com that it should be provided.

    A small room with a great view over Sihanoukville. The best with the room was the washing machine on the balcony. A small gym and a big pool was also positive things.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    1.0
    Not worth the money, unclean and uncomfortable.
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately we decided to leave the property early and check in to a nearby hotel. The guests/residents in the next apartment were partying with loud chatter and loud music (like a night club) until around 8am. The walls were so thin that we couldn’t sleep at all plus we were getting second hand smoke from the next apartment which made the air in our apartment really hard to breathe. The apartment itself is far from luxurious. Very basic and quite a rough finish to everything and it wasn’t very clean. The drains in the shower when used gave off a bad smell and the towels provided just seemed like they were from someone’s home. Signs on the wall asked guests to wash dishes after being used but no cleaning products or equipment is left to do so.

    Conveniently located above the Prince Mall giving access to places to eat and a convenience store.

    Stayed in December 2024

  • Reviewed: 29 October 2024

    10
    Great stay
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nicest, most professional welcome staff I've seen anywhere in Cambodia. Extremely helpful and generous with her time and energy. Clean rooms and tons of extra amenities (free water, washing machine, free coffee, fridge, etc). Pool is nice and just above the U mall.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    1.0
    Uncomfortable very bad experience
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 2 nights

    It was not clean as shown in pictures. The property was not in a good shape need a lot of maintenance. There was not even a Sofa or dinning table to eat. Basic facilities were missing. Even it was paid parking which was a surprise as well. Huge disappointment.

    Might be Location. Nothing else

    Stayed in September 2024

  • Reviewed: 22 August 2024

    4.0
    Overall bad experience, mostly because of the neighborhood in which this room was located
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    It is a flat in a huge building with very tight security and mostly unhelpful people. The pool is surrounded by overpresent concrete which makes it unbearable to stay there on a hot day. The whole building is just bad quality. Additionally, the contact person starts work at approximately 8 am so if you arrive earlier you will not have anywhere to even leave your luggage. Most of the information you have to pull out yourself from the contact person, because they will not provide them to you unless you ask. Only one set of towels for the whole stay and one roll of toilet paper …

    It was ok in terms of furniture and basic equipment. Quite nice contact person.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Good stay in Sihanoukville
    • Business trip
    • Couple
    • Studio with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful studio in the city. The view is nice.

    Stayed in August 2024

Showing 1 – 25

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