Reviews of U Mall Apartments - 400m to Sokha Beach

There is nothing to like about this place.

The apartment is above a mall that 99% caters to Chinese tourists (with money to spend by the prices). All of the restaurants in the mall and surrounding area are Chinese only (except KFC). The apartment was not what we booked at all. The second bed was not a sofa bed but a small couch. The kitchen had no cooking utensils at all. Th washing machine was filthy inside. The swimming pool was empty and under major repairs (which we were not told about even when we asked where the pool was located. Only told it was on the 6th floor.) The room has cockroaches crawling throughout. The air conditioner dripped water over the bed side table where there is a lamp and wall outlet to charge devices. When using the lift, my 8yr old daughter and myself witnessed Chinese patrons smoking in the lift. When told to stop this, they became very rude. You could not pay me to stay in this feral place. It is certainly not for families or any one that is not interested in late night Casinos and ladies of the night. We were more than happy to leave this place without a refund (we tried but were told No as they can not control Chinese) just to get out of this unsafe and unclean apartment. We were there less than 8hrs before finding something much better (with honest owners and staff). I can not stress enough....DO NOT STAY AT THIS PLACE!

Good for stay

Everything good

We are love it because is mall inside building is on mall and stuff is so friendly she helped full she not left us waiting long

Nothing

Room is okay. Wifi is fast.

No breakfast. Location good .

Aircon noisy. We were given a different room than what we booked.

READ THIS WARNING. DONT BOOK. The accomodation asks for your confirmation on booking and asks fo take a picture. This allows them access to your personal bookingnumber AND pincode. All but to write a badly English 10star review in your name. I never wrote a review, yet one got published in my name on Booking.com. Even received an official email of booking it got published. i NEVER WROTE THIS REVIEW. SCAMMERS. Look out. Shame on them. This is fraud Also the appartment is not worth the money. Dirty, Pool not even open. JUST ASSUME ALL THE ONE 10 STAR REVIEWS WITH ONLY A TITLE ARE FAKE.

- Perfect location - Nice view from the balcony - Spacious studio room with all needed kitchenery and bathroom stuff

- Staff's attitude. I had to ask 2 days before they came and cleaned the room. Didn't want to ask the second time already. Wifi stopped working, and they couldn't fix it for 3 days. Mobile internet works awfully in this area, so WiFi was important there.

Central

Facilities poor bed

The apartment was nice. But it wasn't the one we booked. Apparently there was an issue with the roo. So we were placed over the road. We expected to be above the umall but we weren't. But the apartment was nice. A d the pool was amazing(huge!!!!).

As above not the advertised apartment ultimately

A small room with a great view over Sihanoukville. The best with the room was the washing machine on the balcony. A small gym and a big pool was also positive things.

Not so good service. Asked for toiletpaper when it was finished and never get it, despite they say on booking.com that it should be provided.

Conveniently located above the Prince Mall giving access to places to eat and a convenience store.

Unfortunately we decided to leave the property early and check in to a nearby hotel. The guests/residents in the next apartment were partying with loud chatter and loud music (like a night club) until around 8am. The walls were so thin that we couldn’t sleep at all plus we were getting second hand smoke from the next apartment which made the air in our apartment really hard to breathe. The apartment itself is far from luxurious. Very basic and quite a rough finish to everything and it wasn’t very clean. The drains in the shower when used gave off a bad smell and the towels provided just seemed like they were from someone’s home. Signs on the wall asked guests to wash dishes after being used but no cleaning products or equipment is left to do so.